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- Faculty Publications (1,211)
banking
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- December 1978 (Revised December 1985)
- Case
Citibank in Zaire
By: James E. Austin
- July 1978
- Article
On the Cost of Deposit Insurance When There Are Surveillance Costs
By: Robert C. Merton
- November 1977
- Article
An Application of Management Science to Bank Borrowing Strategies
By: D. B. Crane, Frederick Knoop and William Pettigrew
- January 1975 (Revised September 1982)
- Case
First Federal Savings (A)
By: Jay W. Lorsch
Raises questions about basing a reward system on profit and changing MBO indicators through time. View Details
- January 1975 (Revised April 1983)
- Supplement
First National City Bank Operating Group (A1)
By: Jay W. Lorsch
Supplements the (A) case. View Details
Keywords: Banking Industry
- January 1975 (Revised February 1983)
- Supplement
First National City Bank Operating Group (B1)
By: Jay W. Lorsch
Supplements the (B) case. View Details
Keywords: Banking Industry
- December 1974 (Revised May 1990)
- Case
Hartford Steam Boiler Inspection and Insurance Co.
By: W. Earl Sasser and Robert L. Banks
Keywords: Insurance Industry
- March 1974 (Revised June 1995)
- Case
First National City Bank Operating Group (B)
By: Jay W. Lorsch
Growth in demands on the bank's "back office" required a totally new approach to management. New stress on systems orientation, objectives, measurement, process design and control has resulted in lower costs, fewer people, and higher quality. Also resulted in fear,... View Details
- March 1974 (Revised June 1996)
- Case
First National City Bank Operating Group (A)
By: Jay W. Lorsch
Growth in the banking field has produced new demands on the "back office." Traditional management practices in check processing and paper handling operations have resulted in ten years of cost increases and quality loss. New manager of the operating group faces an... View Details