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Publications

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  • 01 Dec 2000
  • News

Global Leadership Initiative's Director Focuses on Technology

incubators at the School experimenting with electronic distance-learning models, the Global Leadership Initiative has already launched a number of key research projects. The first, an interactive Internet survey available on the HBS Working Knowledge View Details
Keywords: Nancy O. Perry; Business Schools & Computer & Management Training; Educational Services
  • 11 Sep 2000
  • Research & Ideas

Riding the Internet Fast Track

are malleable among new Web users; Winner-take-all dynamics apply; Competitive risks are reasonable; The company is capable of managing significant growing pains; and Capital markets will reward first movers. Winner-take-all dynamics are... View Details
Keywords: by Peter Jacobs
  • Profile

Zach Clayton

involved in politics. "By college, I was eager to work with candidates in a more structured way," he says. That desire led to two business enterprises: The Resources Group, a public affairs organization, and New Media Campaigns, a company with View Details
  • Web

Getting Involved - Institute For Strategy And Competitiveness

Implementation Materials on the Web We provide a number of materials online to guide your journey towards value-based care. Please refer to our press coverage , journal articles , videos , teaching cases , and books , as well as our FAQ... View Details
  • 01 Sep 2011
  • News

Making a Difference in the World

“greatest challenge ”Bloomberg quote. Foreword, C40 Carbon Disclosure Project 2011 p. 34 All C40 data C40 web site http://www.c40cities.org/ “Mayors can’t just talk ”Bloomberg quote (NYT 6/2/11) “Ancient Rome Baghdad London.”. From... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Jun 2002
  • News

Small Club, Big Impact

discussion and create and implement new strategies.” Osawaye further notes that participants can continue their dialogue with one another via discussion forums on the conference Web site. Both Ngnoumen and Osawaye plan to use their... View Details
  • Profile

Steve Alden

talked about his Internet businesses. He has a keen business mind and really interesting things to say about social media networking and using the Web for commerce." "But the highlight of my experience," says Steve,... View Details
  • Web

About Us - Alumni

617-496-8523 Web Producer Jane Mazzarella , 617-495-6558 Business Manager Joy Falk-Onyango , 617-384-1191 Communications Coordinator, Class Notes Allison Casazza Jane Cormuss Eric Ethier Christine Fleming Chelsea Green Tracy Quinn... View Details
  • 01 Jun 2008
  • News

Understanding the Digital Frontier

Web 2.0 opportunities for your firm are endless. Managers can engage with customers via blogs (caution: they take much more time than you think). Victoria’s Secret and thousands of other firms have highly successful exposure on Facebook... View Details
Keywords: Sean Silverthorne; Management
  • March 1998 (Revised June 1999)
  • Case

DigitalThink: Building a Sales Force

By: Michael J. Roberts, Joseph B. Lassiter III and Christina L. Darwall
A broad set of issues faces a young company in the Internet-based training business as it begins to sell its product to corporate customers. Issues include: profile of attractive candidates, compensation, definition of territory, definition of quotas, and role of... View Details
Keywords: Internet and the Web; Salesforce Management; Business Startups; Service Industry
Related
  • June 2018
  • Case

The Grommet in 2018

By: Lynda M. Applegate, Karen Gordon Mills and Lena Goldberg
The Grommet, an online product launch platform, was at the brink of scaling its business. The Grommet's daily launch and sale of innovative consumer products, using personal videos created by product makers, had led to its initial success. In 2014, the company launched... View Details
Keywords: Retail; Value Capture; Internet and the Web; Entrepreneurship; Product Launch; Value; Retail Industry
Related
  • June 2015 (Revised November 2016)
  • Supplement

HealthCare.gov: The Crash and the Fix (B)

By: Leonard A. Schlesinger and Paras D. Bhayani
A review of the process utilized by the Obama administration to create the Health Care.gov exchange and the problems that resulted from the implementation effort. This case provides the follow on strategy and processes utilized to get the site up and running after the... View Details
Keywords: Organizational Change; Implementing Strategy; Implementation; Government Innovation; Health Care Industry; Health Care Reform; Service Delivery; Internet and the Web; Health; Government and Politics; Information Technology Industry; Public Administration Industry; Health Industry; United States
Related
  • December 2008 (Revised February 2011)
  • Supplement

Evan Williams: From Blogger to Odeo (B)

By: Noam T. Wasserman and Louis-Philippe Maurice
For several months, founder-CEO Evan Williams has felt trapped, unable to control Odeo and its strategic direction. He longs for the “simple” days of Blogger, the previous venture he had co-founded. Although his Blogger experiences had included a major blow-up with his... View Details
Keywords: Management Teams; Entrepreneurship; Internet and the Web; Business Strategy
Related
  • May 2000 (Revised August 2000)
  • Case

Service and Value in e-Commerce

This collection of readings illustrates the importance of service and logistics in e-commerce, focusing on e-Toys' disastrous 1999 holiday season. View Details
Keywords: Valuation; Internet and the Web; Service Operations; Logistics; Consumer Products Industry; Retail Industry; Entertainment and Recreation Industry
Related
  • 2007
  • Chapter

Assessing and Improving the Safety of Internet Search Engines

By: Benjamin Edelman
Keywords: Internet and the Web; Search Technology; Performance Evaluation; Performance Improvement; Safety; Information Technology Industry
Related
  • July 2006
  • Article

Exploring the Structure of Complex Software Designs: An Empirical Study of Open Source and Proprietary Code

By: Alan MacCormack, John Rusnak and Carliss Y. Baldwin
Keywords: Applications and Software; Design; Information; Internet and the Web
Related
  • 01 Apr 1999
  • News

HBS Alumni Association Board of Directors: President's Report

HBS Web site. By accessing www.alumni.hbs.edu, you will be able to link to video presentations by the faculty at reunions. I hope this new feature connects you more dynamically to the faculty and the important work being undertaken at the... View Details
  • 01 Sep 2014
  • News

Feedback

phones. It’s all part of our commitment to giving you the content you want, where and when you want it. Let us know how we’re doing at bulletin@hbs.edu. June 2014 Bulletin Our June cover story on Brazilian CEO Claudia Sender (MBA 2002) helped increase Bulletin View Details
  • 01 Oct 2001
  • News

Carl M. Plochman III: A Savory Success

facility the company built five years ago that pumps out millions of mustard bottles a year, and a zippy Web site that invites visitors to join the Mustard Lover's Club. His decision to attend HBS, Plochman notes, was "a fairly radical... View Details
Keywords: Hanna, Julia; Food Manufacturing; Manufacturing
  • 01 Dec 2005
  • News

What’s Next for You?

managing people who are motivated by passion and commitment, not ambition or money. It’s an environment that can be hugely rewarding, but you need to be prepared to do your own typing.” — Deborah Blagg Visit the Alumni Career Services Web... View Details
Keywords: Educational Support Services; Educational Services