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Show Results For
- All HBS Web
(2,160)
- People (4)
- News (660)
- Research (1,189)
- Events (2)
- Multimedia (52)
- Faculty Publications (657)
- 04 Aug 2021
- Research & Ideas
Worried About the Great Resignation? Be a Good Company to Come From
left by the former employees who have transitioned out. This is the opposite of rank and yank, the Jack Welch-style of firing the so-called bottom 10 percent every year. Being a good place to be from requires trust between employees and... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 28 Sep 1995
- Lecture
Managing Corporate Integrity." Speaker. "American Corporate Counsel Association Regional Meeting."
By: Lynn S. Paine
Keywords: Trust
- 2014
- Chapter
Integrity
By: Lynn S. Paine
Keywords: Trust
Paine, Lynn S. "Integrity." In Wiley Encyclopedia of Management, Volume 2: Business Ethics. 3rd ed. Edited by Ronald James and Kenneth E. Goodpaster. John Wiley & Sons, 2014.
- October 2004 (Revised April 2005)
- Case
American Medical Association
By: Ashish Nanda
Describes the evolution of the American Medical Association from its origin in 1847 to 1997, when two-thirds of physicians chose not to join the association. View Details
Nanda, Ashish. "American Medical Association." Harvard Business School Case 905-019, October 2004. (Revised April 2005.)
- 31 May 1996 - 04 Oct 1996
- Conference Presentation
Leadership, Ethics, and Organizational Integrity
By: Lynn S. Paine
- 2010
- Article
Budgeting, Psychological Contracts, and Budgetary Misreporting
By: Susanna Gallani, Ranjani Krishnan, Eric J. Marinich and Michael D. Shields
This study examines the effect of psychological contract breach on budgetary misreporting. Psychological contracts are mental models or schemas that govern how employees understand their exchange relationships with their employers. Psychological contract breach leads... View Details
Gallani, Susanna, Ranjani Krishnan, Eric J. Marinich, and Michael D. Shields. "Budgeting, Psychological Contracts, and Budgetary Misreporting." Management Science 65, no. 6 (June 2019): 2924–2945.
- November 2008 (Revised May 2011)
- Case
David Neeleman: Flight Path of a Servant Leader (A)
By: William W. George and Matthew D. Breitfelder
David Neeleman, founder of JetBlue, is forced to confront a crisis in customer confidence following operational difficulties on February 14, 2007. This becomes a vital test of his leadership. View Details
George, William W., and Matthew D. Breitfelder. "David Neeleman: Flight Path of a Servant Leader (A)." Harvard Business School Case 409-024, November 2008. (Revised May 2011.)
- 2006
- Chapter
Three Practical Challenges of Moral Leadership
By: Joshua D. Margolis and Andrew Molinsky
- 26 Oct 1998
- Lecture
Building Organizational Integrity: The Role of Leadership." Speaker. "Annual Congress of the International Federation of Stock Exchanges
By: Lynn S. Paine
Paine, Lynn S. Building Organizational Integrity: The Role of Leadership." Speaker. "Annual Congress of the International Federation of Stock Exchanges. Lecture at the International Federation of Stock Exchanges General Assembly and Annual Meeting, Kuala Lumpur, Malaysia, October 26, 1998.
- August 1989
- Article
Price, Authority, and Trust: From Ideal Types to Plural Forms
By: Robert G. Eccles Jr.
Eccles, Robert G., Jr. "Price, Authority, and Trust: From Ideal Types to Plural Forms." Annual Review of Sociology 15 (August 1989).
- 2002
- Book
Building Public Trust: The Future of Corporate Reporting
By: Robert G. Eccles and Samuel A. DiPiazza, Jr.
Eccles, Robert G., and Samuel A. DiPiazza, Jr. Building Public Trust: The Future of Corporate Reporting. New York: John Wiley & Sons, 2002.
- 01 Jun 2016
- News
Feedback
—Don Wiviott (MBA 1984) via alumni.hbs.edu Trust as a Tenet Re: Pamela Meyer (MBA 1986) I am convinced that trust is the grease that makes business work. We have to trust that... View Details
- August 2001 (Revised September 2005)
- Case
eBay (A): The Customer Marketplace
By: Frances X. Frei and Hanna Rodriguez-Farrar
eBay, the popular Internet-based consumer-to-consumer marketplace, has recently become attractive to corporate customers. According to a vocal subset of eBay customers, the company has lost its way and is set to forsake its traditional business. Told from the... View Details
Keywords: Customers; Multi-Sided Platforms; Problems and Challenges; Opportunities; Trust; Internet; Web Services Industry
Frei, Frances X., and Hanna Rodriguez-Farrar. "eBay (A): The Customer Marketplace." Harvard Business School Case 602-071, August 2001. (Revised September 2005.)
- 14 Jan 2022
- Blog Post
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
Many employees are seeking a permanent change to their schedules and companies are adapting. A recent McKinsey survey found that 90 percent of companies are willing to accommodate them with plans for hybrid workplaces. "YOU HAVE TO TRUST... View Details
Keywords: All Industries
- 2004
- Chapter
Developing 'Leaders of Character': Lessons from West Point
By: Scott Snook and Rakesh Khurana
- 2004
- Chapter
Paradoxes of Trust: Empirical and Theoretical Departures from a Traditional Model
By: J. Keith Murnighan, Deepak Malhotra and J. Mark Weber
Murnighan, J. Keith, Deepak Malhotra, and J. Mark Weber. "Paradoxes of Trust: Empirical and Theoretical Departures from a Traditional Model." In Trust and Distrust in Organizations: Dilemmas and Approaches, edited by Roderick Kramer and Karen Cook. New York: Russell Sage Foundation, 2004.
- May 2012
- Article
Correlation in the Multiplayer Electronic Mail Game
By: Peter A. Coles and Ran Shorrer
In variants of the Electronic Mail Game (Rubinstein, 1989) where two or more players communicate via multiple channels, the multiple channels can facilitate collective action via redundancy, the sending of the same message along multiple paths or else repeatedly along... View Details
Keywords: Electronic Mail Game; Stag Hunt; Coordination; Signaling; Networks; Behavior; Communication; Trust; Game Theory
Coles, Peter A., and Ran Shorrer. "Correlation in the Multiplayer Electronic Mail Game." B.E. Journal of Theoretical Economics 12, no. 1 (May 2012).