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  • All HBS Web  (2,160)
    • People  (4)
    • News  (660)
    • Research  (1,189)
    • Events  (2)
    • Multimedia  (52)
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← Page 59 of 2,160 Results →
  • 04 Aug 2021
  • Research & Ideas

Worried About the Great Resignation? Be a Good Company to Come From

left by the former employees who have transitioned out. This is the opposite of rank and yank, the Jack Welch-style of firing the so-called bottom 10 percent every year. Being a good place to be from requires trust between employees and... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 28 Sep 1995
  • Lecture

Managing Corporate Integrity." Speaker. "American Corporate Counsel Association Regional Meeting."

By: Lynn S. Paine
Keywords: Trust
Citation
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Paine, Lynn S. Managing Corporate Integrity." Speaker. "American Corporate Counsel Association Regional Meeting."." Lecture at the American Corporate Counsel Association Regional Meeting, Washington, DC, September 28, 1995.
  • 2014
  • Chapter

Integrity

By: Lynn S. Paine
Keywords: Trust
Citation
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Paine, Lynn S. "Integrity." In Wiley Encyclopedia of Management, Volume 2: Business Ethics. 3rd ed. Edited by Ronald James and Kenneth E. Goodpaster. John Wiley & Sons, 2014.
  • 13 Nov 1998
  • Lecture

Corporate Integrity in the Global Era." Panelist. "Cultural Values and the Future of Commerce, Annual Congress

By: Lynn S. Paine
Keywords: Globalization; Trust; Organizations
Citation
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Paine, Lynn S. Corporate Integrity in the Global Era." Panelist. "Cultural Values and the Future of Commerce, Annual Congress. Lecture at the Cultural Values and the Future of Commerce, Annual Congress, Kulturwissenschaftliches Institut Essen, Essen, Germany, November 13, 1998.
  • October 2004 (Revised April 2005)
  • Case

American Medical Association

By: Ashish Nanda
Describes the evolution of the American Medical Association from its origin in 1847 to 1997, when two-thirds of physicians chose not to join the association. View Details
Keywords: Organizations; Trust
Citation
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Nanda, Ashish. "American Medical Association." Harvard Business School Case 905-019, October 2004. (Revised April 2005.)
  • 2004
  • Chapter

How Leaders Restore Confidence

By: R. M. Kanter
Keywords: Leadership; Trust
Citation
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Kanter, R. M. "How Leaders Restore Confidence." In Leadership and Governance from the Inside Out, edited by Robert Gandossy and Jeffrey Sonnenfeld, 39 – 49. New York: John Wiley & Sons, 2004.
  • 31 May 1996 - 04 Oct 1996
  • Conference Presentation

Leadership, Ethics, and Organizational Integrity

By: Lynn S. Paine
Keywords: Leadership; Ethics; Organizations; Trust
Citation
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Paine, Lynn S. "Leadership, Ethics, and Organizational Integrity." Paper presented at the Harvard Business School Alumni Reunion, Boston, MA, May 31–October 04, 1996.
  • 2010
  • Article

Budgeting, Psychological Contracts, and Budgetary Misreporting

By: Susanna Gallani, Ranjani Krishnan, Eric J. Marinich and Michael D. Shields
This study examines the effect of psychological contract breach on budgetary misreporting. Psychological contracts are mental models or schemas that govern how employees understand their exchange relationships with their employers. Psychological contract breach leads... View Details
Keywords: Budgeting; Psychological Contracts; Misreporting; Budgets and Budgeting; Employees; Trust
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Gallani, Susanna, Ranjani Krishnan, Eric J. Marinich, and Michael D. Shields. "Budgeting, Psychological Contracts, and Budgetary Misreporting." Management Science 65, no. 6 (June 2019): 2924–2945.
  • November 2008 (Revised May 2011)
  • Case

David Neeleman: Flight Path of a Servant Leader (A)

By: William W. George and Matthew D. Breitfelder
David Neeleman, founder of JetBlue, is forced to confront a crisis in customer confidence following operational difficulties on February 14, 2007. This becomes a vital test of his leadership. View Details
Keywords: Customer Satisfaction; Leadership; Crisis Management; Trust; Air Transportation Industry
Citation
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George, William W., and Matthew D. Breitfelder. "David Neeleman: Flight Path of a Servant Leader (A)." Harvard Business School Case 409-024, November 2008. (Revised May 2011.)
  • 2006
  • Chapter

Three Practical Challenges of Moral Leadership

By: Joshua D. Margolis and Andrew Molinsky
Keywords: Ethics; Trust; Leadership Style; Problems and Challenges
Citation
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Margolis, Joshua D., and Andrew Molinsky. "Three Practical Challenges of Moral Leadership." In Moral Leadership: The Theory and Practice of Power, Judgment, and Policy, edited by Deborah L. Rhode, 77–93. San Francisco, CA: Jossey-Bass, 2006.
  • 3 Mar 2003
  • Lecture

What Must Asset Managers and Plan Sponsors Do to Win Back Public Trust?" Panelist. "Corporate Funds Roundtable

By: Lynn S. Paine
Keywords: Management; Trust; Finance
Citation
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Paine, Lynn S. What Must Asset Managers and Plan Sponsors Do to Win Back Public Trust?" Panelist. "Corporate Funds Roundtable. Lecture at the Institutional Investor Institute Corporate Funds Roundtable, Washington, DC, March 3, 2003.
  • 26 Oct 1998
  • Lecture

Building Organizational Integrity: The Role of Leadership." Speaker. "Annual Congress of the International Federation of Stock Exchanges

By: Lynn S. Paine
Keywords: Trust; Leadership; Organizations
Citation
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Paine, Lynn S. Building Organizational Integrity: The Role of Leadership." Speaker. "Annual Congress of the International Federation of Stock Exchanges. Lecture at the International Federation of Stock Exchanges General Assembly and Annual Meeting, Kuala Lumpur, Malaysia, October 26, 1998.
  • August 1989
  • Article

Price, Authority, and Trust: From Ideal Types to Plural Forms

By: Robert G. Eccles Jr.
Keywords: Price; Trust
Citation
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Eccles, Robert G., Jr. "Price, Authority, and Trust: From Ideal Types to Plural Forms." Annual Review of Sociology 15 (August 1989).
  • 2002
  • Book

Building Public Trust: The Future of Corporate Reporting

By: Robert G. Eccles and Samuel A. DiPiazza, Jr.
Keywords: Trust; Reports
Citation
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Eccles, Robert G., and Samuel A. DiPiazza, Jr. Building Public Trust: The Future of Corporate Reporting. New York: John Wiley & Sons, 2002.
  • 01 Jun 2016
  • News

Feedback

—Don Wiviott (MBA 1984) via alumni.hbs.edu Trust as a Tenet Re: Pamela Meyer (MBA 1986) I am convinced that trust is the grease that makes business work. We have to trust that... View Details
  • August 2001 (Revised September 2005)
  • Case

eBay (A): The Customer Marketplace

By: Frances X. Frei and Hanna Rodriguez-Farrar
eBay, the popular Internet-based consumer-to-consumer marketplace, has recently become attractive to corporate customers. According to a vocal subset of eBay customers, the company has lost its way and is set to forsake its traditional business. Told from the... View Details
Keywords: Customers; Multi-Sided Platforms; Problems and Challenges; Opportunities; Trust; Internet; Web Services Industry
Citation
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Frei, Frances X., and Hanna Rodriguez-Farrar. "eBay (A): The Customer Marketplace." Harvard Business School Case 602-071, August 2001. (Revised September 2005.)
  • 14 Jan 2022
  • Blog Post

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

Many employees are seeking a permanent change to their schedules and companies are adapting. A recent McKinsey survey found that 90 percent of companies are willing to accommodate them with plans for hybrid workplaces. "YOU HAVE TO TRUST... View Details
Keywords: All Industries
  • 2004
  • Chapter

Developing 'Leaders of Character': Lessons from West Point

By: Scott Snook and Rakesh Khurana
Keywords: Leadership Development; Trust
Citation
Related
Snook, Scott, and Rakesh Khurana. "Developing 'Leaders of Character': Lessons from West Point." In Leadership and Governance from the Inside Out, edited by Robert Gandossy and Jeffrey Sonnenfeld. New York: John Wiley & Sons, 2004.
  • 2004
  • Chapter

Paradoxes of Trust: Empirical and Theoretical Departures from a Traditional Model

By: J. Keith Murnighan, Deepak Malhotra and J. Mark Weber
Keywords: Trust; Mathematical Methods
Citation
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Murnighan, J. Keith, Deepak Malhotra, and J. Mark Weber. "Paradoxes of Trust: Empirical and Theoretical Departures from a Traditional Model." In Trust and Distrust in Organizations: Dilemmas and Approaches, edited by Roderick Kramer and Karen Cook. New York: Russell Sage Foundation, 2004.
  • May 2012
  • Article

Correlation in the Multiplayer Electronic Mail Game

By: Peter A. Coles and Ran Shorrer
In variants of the Electronic Mail Game (Rubinstein, 1989) where two or more players communicate via multiple channels, the multiple channels can facilitate collective action via redundancy, the sending of the same message along multiple paths or else repeatedly along... View Details
Keywords: Electronic Mail Game; Stag Hunt; Coordination; Signaling; Networks; Behavior; Communication; Trust; Game Theory
Citation
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Coles, Peter A., and Ran Shorrer. "Correlation in the Multiplayer Electronic Mail Game." B.E. Journal of Theoretical Economics 12, no. 1 (May 2012).
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