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- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Freeing Patient Data to Enable Innovation
customer experience is so poor across the health care industry. "Employers do. So there's no real driver for quality." Hsiang (HBS MBA 2010), a health data advisor for the White House's US Digital Service and the Office of Science and... View Details
- 13 Mar 2014
- Research & Ideas
Can We Get To Where We Need To Go?
much bigger, "gleaming" roadways, and he feels a growing concern that America's transportation and infrastructure systems are lacking attention and falling behind. “We suffer through an extremely aged and outdated... View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
Major Websites and Services By: Bates, Samantha, John Bowers, Shane Greenstein, Jordi Weinstock, and Jonathan Zittrain Abstract—This paper analyzes the extent to which the internet’s global domain name resolution (DNS) View Details
Keywords: Sean Silverthorne
- 06 May 2014
- First Look
First Look: May 6
authority, substituting their economic and political sovereignty for the people's. This has been accomplished by creating an enormous public service sector operating in the material interest of politicians themselves and of their big... View Details
Keywords: Sean Silverthorne
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
several of which are described in our book. All these companies compete in markets that have long existed, and in which they were minor players up to a few years ago. None offers products or services that are markedly different from those... View Details
Keywords: by Martha Lagace
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
available during organizational development, and the conditions of its acquisition that all work together to create a powerful influence on management behavior and organizational culture." It is therefore imperative, Grossman argues, that the world of nonprofit... View Details
Keywords: by James E. Aisner
- 11 Oct 2016
- First Look
October 11, 2016
This strategic response is more pronounced for vendors whose stocks of patents are small and whose home markets have weak IP systems. Our study is the first to examine the relationship between heterogeneity in national patent systems and... View Details
Keywords: Sean Silverthorne
- 06 Feb 2006
- Research & Ideas
The Trouble Behind Livedoor
receive the new share for several months, at which point he can sell it. This system is the result of ownership being tracked on paper rather than electronically—it takes time to print out new share certificates. Because investors do not... View Details
- 26 May 2003
- Research & Ideas
What Your Competition is Telling You
chairman at AT&T as it was being broken up. "In the regulated days, Bell system employees—myself included—genuinely believed they were doing the best they could and acting in the best interests of customers," he says.... View Details
Keywords: by David Stauffer
- 18 Sep 2007
- First Look
First Look: September 18, 2007
Synthesis Author:Carliss Y. Baldwin Abstract This paper constructs a unified theory of the location of transactions and the boundaries of firms. It proposes that systems of production can be viewed as networks of tasks. Transactions,... View Details
Keywords: Martha Lagace
- October 2019
- Supplement
Harlem Capital: Changing the Face of Entrepreneurship (B)
By: George Serafeim
The (B) case describes Tingle and Pierre-Jacques’ decision to commit fully to Harlem Capital as their post-graduation job. The case explores the results of their fundraising efforts, new strategic partnerships, and how they plan to “build the market” in order to... View Details
Keywords: Impact Investing; Gender Bias; Gender Inequality; Minority Representation; Entrepreneurial Finance; Investment Management; Investing; Inequality; Venture Capital; Entrepreneurship; Diversity; Gender; Equality and Inequality; Equity; Mission and Purpose; Investment Funds; Financial Services Industry
Serafeim, George, and David Freiberg. "Harlem Capital: Changing the Face of Entrepreneurship (B)." Harvard Business School Supplement 120-041, October 2019.
- September 1992 (Revised March 1997)
- Case
Summit Distributors (A)
By: William J. Bruns Jr. and Amy P. Hutton
Summit Distributors was in danger of violating loan covenants because of slow economic activity and forecasted losses and was faced with a choice. Changing the inventory valuation method from LIFO to FIFO would avoid default but would require higher future income... View Details
Keywords: Taxation; Cost Accounting; Cash Flow; Interest Rates; Economic Systems; Borrowing and Debt; Financial Statements; Valuation; Accounting Audits; Financing and Loans; Legal Services Industry; Legal Services Industry
Bruns, William J., Jr., and Amy P. Hutton. "Summit Distributors (A)." Harvard Business School Case 193-053, September 1992. (Revised March 1997.)
- 16 Jun 2003
- Research & Ideas
Surveying the VC Landscape
dramatically since several large public institutions (for instance, the California Public Employees Retirement System and the University of Texas Investment Management Company) have released onto the Internet the returns from the funds in... View Details
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
suppliers that adopt legalization structures (operationalized as management system standards) and worker participation structures (unions) and find that the combination of these structures amplifies improvement. We find less improvement... View Details
Keywords: Sean Silverthorne
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
specific customer groups either are overserved or are unsatisfied nonconsumers. Overserved customers consume a product or service but don't need all its features or functionality. Three specific indicators point to this customer group:... View Details
- 07 Aug 2009
- What Do You Think?
Why Can’t Americans Get Health Care Right?
above are numerous in a channel that includes, in your comments, food and tobacco producers of unhealthy products (Christy Hitchens, Tom Dolembo); lifestyle equipment and service providers; developers and manufacturers of high-cost... View Details
- 09 Sep 2008
- First Look
First Look: September 9, 2008
at Sun Microsystems, Inc., sets out to meet with his entire 43-member customer implementation team spread across India, France, the United Arab Emirates, and the United States of America to resolve a dire customer system outage as... View Details
Keywords: Sean Silverthorne
- 12 Nov 2013
- First Look
First Look: November 12
GlaxoSmithKline: Sourcing Complex Professional Services Pharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection and law firms' traditional... View Details
Keywords: Sean Silverthorne
- 29 May 2001
- Research & Ideas
Good News, Not Blues, For the Inner City
of globalization, Porter said, is that people tend to think of the world as a giant shopping basket. Ironically, he continued, the world is in fact becoming increasingly specialized down geographical lines. And competitive advantage, he suggested, goes to companies... View Details
Keywords: by Martha Lagace
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
https://www.hbs.edu/faculty/Pages/item.aspx?num=55668 2019 Proceedings of the Hawaii International Conference on System Sciences Multivariate Unsupervised Machine Learning for Anomaly Detection in Enterprise Applications By: Elsner,... View Details
Keywords: Dina Gerdeman