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      • February 1994
      • Case

      Kathryn McNeil (A)

      By: Joseph L. Badaracco Jr.
      Charles Foley, vice president of the computer retailing firm Sayer MicroWorld, must decide whether or not to fire his employee, Kathryn McNeil, a 37-year-old product manager who has been unable to work as many hours as her colleagues due to her status as a single... View Details
      Keywords: Ethics; Values and Beliefs; Employees; Work-Life Balance; Resignation and Termination; Mergers and Acquisitions; Retail Industry
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      Badaracco, Joseph L., Jr. "Kathryn McNeil (A)." Harvard Business School Case 394-111, February 1994.
      • February 1994
      • Supplement

      Kathryn McNeil (B)

      By: Joseph L. Badaracco Jr.
      Supplements the (A) case. View Details
      Keywords: Retail Industry
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      Badaracco, Joseph L., Jr. "Kathryn McNeil (B)." Harvard Business School Supplement 394-112, February 1994.
      • November 1993 (Revised September 1994)
      • Case

      Food Distribution in Russia: The Harris Group and the LUX Store

      By: David E. Bell, Walter J. Salmon and Dinny Starr
      Discusses the challenges facing businesses entering the Russian business environment, especially focusing on food retailing and distribution in that country. Highlights one small, entrepreneurial company, The Harris Group, which, with the help of both Russian partners... View Details
      Keywords: Business Ventures; Marketing Strategy; Market Entry and Exit; Distribution; Partners and Partnerships; Expansion; Retail Industry; Retail Industry; Russia
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      Bell, David E., Walter J. Salmon, and Dinny Starr. "Food Distribution in Russia: The Harris Group and the LUX Store." Harvard Business School Case 594-059, November 1993. (Revised September 1994.)
      • November 1993 (Revised June 1998)
      • Teaching Note

      Filene's Basement TN

      By: David E. Bell
      Teaching Note for (9-594-018). View Details
      Keywords: Retail Industry
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      Bell, David E. "Filene's Basement TN." Harvard Business School Teaching Note 594-061, November 1993. (Revised June 1998.)
      • November 1993 (Revised July 1995)
      • Case

      OfficePro (A)

      By: John A. Quelch
      The international procurement manager of an off-price office supply retail chain has to recommend which of several bids to accept for the right to supply computer diskettes to OfficePro's new French subsidiary. View Details
      Keywords: Decisions; Globalized Firms and Management; Business Subsidiaries; Supply Chain Management; Retail Industry; France
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      Quelch, John A. "OfficePro (A)." Harvard Business School Case 594-053, November 1993. (Revised July 1995.)
      • November 1993 (Revised November 1994)
      • Supplement

      OfficePro (B)

      By: John A. Quelch
      Supplements OfficePro (A). View Details
      Keywords: Decisions; Globalized Firms and Management; Business Subsidiaries; Supply Chain Management; Retail Industry; France
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      Quelch, John A. "OfficePro (B)." Harvard Business School Supplement 594-054, November 1993. (Revised November 1994.)
      • November 1993
      • Supplement

      OfficePro (C)

      By: John A. Quelch
      Supplements OfficePro (A). View Details
      Keywords: Decisions; Globalized Firms and Management; Business Subsidiaries; Supply Chain Management; Retail Industry; France
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      Quelch, John A. "OfficePro (C)." Harvard Business School Supplement 594-055, November 1993.
      • October 1993 (Revised May 1994)
      • Case

      Sears, Roebuck and Co.: The Merchandise Group--1993

      By: David E. Bell and Dinny Starr
      Keywords: Retail Industry
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      Bell, David E., and Dinny Starr. "Sears, Roebuck and Co.: The Merchandise Group--1993." Harvard Business School Case 594-058, October 1993. (Revised May 1994.)
      • October 1993
      • Teaching Note

      Nordstrom TN

      By: David E. Bell
      Keywords: Retail Industry
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      Bell, David E. "Nordstrom TN." Harvard Business School Teaching Note 594-052, October 1993.
      • October 1993 (Revised September 1994)
      • Case

      Catalina Marketing Corp.

      By: David E. Bell, Walter J. Salmon and Dinny Starr
      Catalina Marketing is a very successful marketing service firm. Their current customers include major supermarket retailers and consumer products manufacturers nation-wide. Catalina provides a unique way for these clients to distribute coupons for their products via... View Details
      Keywords: Advertising; Information Management; Expansion; Product; Salesforce Management; Information Technology; Growth and Development Strategy; Customer Value and Value Chain; Advertising Industry
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      Bell, David E., Walter J. Salmon, and Dinny Starr. "Catalina Marketing Corp." Harvard Business School Case 594-026, October 1993. (Revised September 1994.)
      • October 1993 (Revised March 1995)
      • Teaching Note

      CUC International: Shoppers Advantage TN

      By: David E. Bell
      Keywords: Retail Industry
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      Bell, David E. "CUC International: Shoppers Advantage TN." Harvard Business School Teaching Note 594-044, October 1993. (Revised March 1995.)
      • October 1993
      • Teaching Note

      CML Group, Inc.: Going Public (B & C) TN

      By: William A. Sahlman
      Teaching Note for (9-285-092) and (9-286-009). View Details
      Keywords: Retail Industry; Retail Industry
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      Sahlman, William A. "CML Group, Inc.: Going Public (B & C) TN." Harvard Business School Teaching Note 294-041, October 1993.
      • September 1993
      • Teaching Note

      Duncan's Department Stores TN

      By: David E. Bell
      Keywords: Retail Industry
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      Bell, David E. "Duncan's Department Stores TN." Harvard Business School Teaching Note 594-041, September 1993.
      • September 1993 (Revised December 1993)
      • Case

      Cott Corp.: Private Label in the 1990s

      By: Ray A. Goldberg and Robert S. Kaplan
      Private label cola, Cott, gets 30% of the market in Canada. How does it move into the U.S. market? How do retailers evaluate its benefit costs? Does Cott use an existing structure or build new ones? Does Cott diversify from drink to snack foods? View Details
      Keywords: Private Sector; Cost Management; Labels; Growth and Development Strategy; Market Entry and Exit; Industry Structures; Diversification; Food and Beverage Industry
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      Goldberg, Ray A., and Robert S. Kaplan. "Cott Corp.: Private Label in the 1990s." Harvard Business School Case 594-031, September 1993. (Revised December 1993.)
      • September 1993
      • Background Note

      The Private Label Movement

      By: Robert S. Kaplan and Ray A. Goldberg
      Private labels, previously weak in the U.S. market, are making inroads in the United States and Canada. Reasons for this include a weak economy, better quality of private label goods, and a desire by retailers to increase profitability. View Details
      Keywords: Brands and Branding; Retail Industry; United States; Canada
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      Kaplan, Robert S., and Ray A. Goldberg. "The Private Label Movement." Harvard Business School Background Note 594-039, September 1993.
      • August 1993
      • Background Note

      Glossary of Retail Terms

      By: David E. Bell and Dinny Starr
      Keywords: Retail Industry
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      Bell, David E., and Dinny Starr. "Glossary of Retail Terms." Harvard Business School Background Note 594-014, August 1993.
      • June 1993 (Revised September 1993)
      • Case

      Retail in Mexico 1993

      By: David B. Yoffie and Charles McHugh LaFollette
      In the wake of NAFTA, U.S. retail firms begin to see Mexico as an attractive market for international expansion. This case examines the structure of Mexico's volume retail (grocery, discount, warehouse club, hypermarket) industry, the joint ventures between U.S. and... View Details
      Keywords: Expansion; Global Strategy; Joint Ventures; Industry Structures; Trade; Retail Industry; United States; Mexico
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      Yoffie, David B., and Charles McHugh LaFollette. "Retail in Mexico 1993." Harvard Business School Case 793-144, June 1993. (Revised September 1993.)
      • May 1993 (Revised July 1995)
      • Case

      Air Miles

      By: John A. Quelch
      The chairman and CEO of a U.K.-based frequent buyer travel award program is planning on launching in North America. Management must determine the marketing strategy to be used, specifically how the U.K. program should be altered, whether the U.S. and Canadian markets... View Details
      Keywords: Marketing Strategy; Service Delivery; Market Entry and Exit; Adaptation; Product Launch; Service Industry; Canada; United Kingdom; United States
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      Quelch, John A. "Air Miles." Harvard Business School Case 593-102, May 1993. (Revised July 1995.)
      • May 1993 (Revised May 1994)
      • Case

      Managing for Integrity: Three Vignettes

      By: Lynn S. Paine
      Three situations are described. A branch manager for a retail brokerage firm must decide whether to change the branch's cash management techniques to increase interest earnings. An auto mechanic must decide whether to oversell parts and repairs to meet sales and... View Details
      Keywords: Growth Management; Ethics; Decision Making; Organizational Culture; Financial Management; Sales; Organizational Change and Adaptation
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      Paine, Lynn S. "Managing for Integrity: Three Vignettes." Harvard Business School Case 393-154, May 1993. (Revised May 1994.)
      • May 1993
      • Case

      Alexander Hospital Gift Shoppe

      By: Regina E. Herzlinger
      Keywords: Retail Industry; Retail Industry
      Citation
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      Herzlinger, Regina E. "Alexander Hospital Gift Shoppe." Harvard Business School Case 193-117, May 1993.
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