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Publications

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  • All HBS Web  (4,392)
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    • News  (1,372)
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Show Results For

  • All HBS Web  (4,392)
    • People  (15)
    • News  (1,372)
    • Research  (2,349)
    • Events  (16)
    • Multimedia  (19)
  • Faculty Publications  (1,009)
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  • 23 Sep 2016
  • News

Why Critics Say Airbnb's Anti-Discrimination Plan Fails To Go Far Enough

  • 21 Jun 2022
  • HBS Case

Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams

When COVID-19 forced companies to send employees home two years ago, newly remote workers largely reconnected on two collaboration apps: Slack and Microsoft Teams. The pandemic propelled Slack beyond its core following in the technology... View Details
Keywords: by Lane Lambert; Information Technology; Information Technology
  • Web

Finance - Faculty & Research

of Financial Economics 170 (August 2025). TagHive: Edtech Pricing and Distributor Decisions By: Isamar Troncoso , Frank V. Cespedes and Stacy Straaberg June 2025 | Case | Faculty Research Education technology (edtech) company TagHive,... View Details
  • 17 Mar 2008
  • Research & Ideas

The Lessons of Business History: A Handbook

overview of business history research worldwide aimed at both researchers and practitioners, addressing challenging issues such as globalization, entrepreneurship, corporate governance, technology and innovation, and economic theory and... View Details
Keywords: by Sean Silverthorne
  • November 2017
  • Teaching Note

Amazon.com, 2016

By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-402. On January 28, 2016, Amazon announced record 2015 operating profits of $2.2 billion on $107 billion of sales, and the markets responded with cautious optimism. For years, founder and CEO Jeffrey Bezos had prioritized growth and... View Details
Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Market Platforms; Two-Sided Platforms; Competition; Internet; Corporate Strategy; Online Advertising; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Hardware; Information Technology; Mobile Technology; Online Technology; Technology Networks; Technology Platform; Web; Web Sites; Price; Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; United States; Washington (state, US); Seattle
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Wells, John R., and Gabriel Ellsworth. "Amazon.com, 2016." Harvard Business School Teaching Note 718-441, November 2017.
  • 02 Sep 2015
  • What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

conditions? What’s wrong with a conscious pursuit of a low-retention strategy if it is based on providing exciting, demanding jobs, even if they lead to “burn out” among some employees?  Is it a problem of sustainability?  After all, McDonald’s and View Details
Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion
  • 15 Jan 2022
  • News

Tiktok Isn’t Silly. It’s Serious

  • 12 Oct 2016
  • News

The real reason companies don't take security seriously: Their money isn't on the line

  • 28 May 2013
  • News

Are eBay Auctions A Thing Of The Past?

  • July 2023
  • Supplement

Schuberg Philis: From Success to Significance (B)

By: Thomas J. DeLong and Daniela Beyersdorfer
Three years into their “Ambition” growth plan, in 2022, the management team of Dutch professional service firm Schuberg Philis is taking stock. The global COVID-19 pandemic and other headwinds required adjustments to their growth targets, but they believe that their... View Details
Keywords: Management Succession; Growth Management; Change Management; Transformation; Mission and Purpose; Leadership; Leading Change; Information Technology Industry; Information Technology Industry; Europe; Netherlands
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DeLong, Thomas J., and Daniela Beyersdorfer. "Schuberg Philis: From Success to Significance (B)." Harvard Business School Supplement 424-013, July 2023.
  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • Web

General Management - Faculty & Research

encompasses: the personal values and qualities of effective general managers and enterprise leaders; the philosophies, values, and strategies that inform successful enterprises; and the relation of enterprise to the broader community and View Details
  • January 1996 (Revised March 2000)
  • Case

R.R. Donnelley & Sons: The Digital Division

By: David A. Garvin and Artemis March
In June 1995, Barbara Schetter, VP and general manager of R.R. Donnelley's Digital Division, is struggling to gain acceptance from other groups and divisions at the printing giant. The Digital Division employs radically new technology--digital printing presses and... View Details
Keywords: Business Divisions; Business Model; Business Plan; Leading Change; Problems and Challenges; Groups and Teams; Technology Adoption; Value Creation
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Garvin, David A., and Artemis March. "R.R. Donnelley & Sons: The Digital Division." Harvard Business School Case 396-154, January 1996. (Revised March 2000.)
  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

to democratic systems as a whole. Now, with ChatGPT and other gen AI tools, the questions regarding data privacy have become more complex: “Where is the data coming from? Is it sensitive to someone?” If regulators or customers ask this... View Details
Keywords: by Rachel Layne; Technology; Technology
  • 12 Sep 2023
  • Research & Ideas

How Can Financial Advisors Thrive in Shifting Markets? Diversify, Diversify, Diversify

more comfortable using technology to make financial decisions. It turns out, Di Maggio says, that “having a broader view of the financial picture of the client helps [advisers] keep their clients and helps with growing the clientele as... View Details
Keywords: by Ben Rand; Financial Services
  • 29 Oct 2019
  • News

Why Open Offices Aren’t Working — and How to Fix Them

  • Web

2023 Reunion Presentations - Alumni

Artificial Intelligence and the Future of Work in the Post-Covid World Professor Joe Fuller (MBA 1981) + More Info – Less Info What is going on in labor market? How will generative AI and other technologies... View Details
  • 23 Sep 2015
  • HBS Seminar

Ohad Barzilay, Tel Aviv University

    Building Sustainable Cities

    By 2050 the number of people living in cities will have nearly doubled, to 6 billion, and the problems created by this rampant urbanization are among the most important challenges of our time. Of all resource-management issues, the author argues, water, electricity,... View Details

    • 02 Nov 2018
    • News

    Hunting Big Game in Commercial Space

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