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Show Results For
- All HBS Web
(4,498)
- People (4)
- News (734)
- Research (3,189)
- Events (23)
- Multimedia (14)
- Faculty Publications (2,079)
- February 2010 (Revised January 2013)
- Case
The Dabbawala System: On-Time Delivery, Every Time
By: Stefan H. Thomke and Mona Sinha
Describes the Mumbai-based Dabbawala organization, which achieves very high service performance (6 Sigma equivalent or better) with a low-cost and very simple operating system. The case explores all aspects of their system (mission, information management, material... View Details
Keywords: Information Technology; Service Operations; Service Delivery; Logistics; Alignment; Management Systems; Human Resources; Innovation and Invention; Mumbai
Thomke, Stefan H., and Mona Sinha. "The Dabbawala System: On-Time Delivery, Every Time." Harvard Business School Case 610-059, February 2010. (Revised January 2013.)
- 2013
- Working Paper
Visualizing and Measuring Enterprise Architecture: An Exploratory BioPharma Case
By: Robert Lagerstrom, Carliss Baldwin, Alan MacCormack and David Dreyfus
We test a method that was designed and used previously to reveal the hidden internal architectural structure of software systems. The focus of this paper is to test if it can also uncover new facts about the components and their relationships in an enterprise... View Details
Lagerstrom, Robert, Carliss Baldwin, Alan MacCormack, and David Dreyfus. "Visualizing and Measuring Enterprise Architecture: An Exploratory BioPharma Case." Harvard Business School Working Paper, No. 13-105, June 2013.
- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
2017 Advances in Strategic Management Geography, Location, and Strategy By: Alcácer, Juan, Bruce Kogut, Catherine Thomas, and Bernard Yin Yeung, eds. Abstract—Changes in both View Details
Keywords: Sean Silverthorne
- 2021
- Working Paper
Digital Labor Market Inequality and the Decline of IT Exceptionalism
By: Ruiqing Cao and Shane Greenstein
Several decades of expansion in digital communications, web commerce, and online distribution have altered regional IT labor market returns in the United States. IT occupations experienced similar wage growth as STEM occupations involving IT-related work activities,... View Details
Cao, Ruiqing, and Shane Greenstein. "Digital Labor Market Inequality and the Decline of IT Exceptionalism." Harvard Business School Working Paper, No. 21-019, August 2020. (Revised January 2021. NBER Working Paper Series, No. 21-015, August 2020)
- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
results—the “service trifecta”; (6) use technology to elevate the most important and eliminate the worst service jobs; (7) take steps to develop a core of customers who are “owners”; View Details
- 14 Mar 2011
- Research & Ideas
Water, Electricity, and Transportation: Preparing for the Population Boom
public-private partnerships for water filtration and distribution. Ayala's public utility subsidiary, Manila Water Company, was awarded the operation of the privatized water system for the East Zone of metro... View Details
Keywords: by Carmen Nobel
- 01 Dec 2019
- News
Shaping Leaders Who Understand Business and the Environment
company to engage on this issue.” Toffel, as course head for the Technology and Operations Management course, has himself taken the lead on introducing some of these cases. One example is Indigo Agriculture,... View Details
Keywords: April White
- 20 Aug 2024
- Blog Post
Alumni and Students in Climate Networking Series: Boston
Commonwealth Fusion Systems use of magnets to build smaller and lower-cost fusion systems to Sagewell’s use of data analytics to deliver solutions for energy efficiency to... View Details
- 10 Aug 2020
- Blog Post
HBS Summer Fellows Focus on Racial Equity and Justice
promotes education on racial justice and the Black experience by sharing books and conversations on topics of race, identity, systemic racism, View Details
- 2011
- Other Unpublished Work
Functional Centralization and the Division of Labor in Management
By: Julie Wulf, Maria Guadalupe and Hongyi Li
This paper shows that the trend towards flatter hierarchies in large US firms since the mid-80's has been accompanied by increased centralization of activities at the top of the organization. In particular, the number of functional managers (e.g., Chief Financial... View Details
- 20 Dec 2018
- Research & Ideas
Most Popular Stories and Research Papers of 2018
Gone Too Far When Ethan Bernstein used wearable technology to track workers around their open office, he discovered many were trying to avoid collaboration rather than engage in it. How to Get People Addicted to a Good Habit Reshmaan... View Details
Keywords: by Sean Silverthorne
Julie Battilana
Julie Battilana is the Joseph C. Wilson Professor of Business Administration in the Organizational Behavior unit at Harvard Business School and the Alan L. Gleitsman Professor of Social Innovation at Harvard Kennedy School, where she is also the founder and faculty... View Details
- December 1975 (Revised January 1987)
- Background Note
Note on Organization Design
By: Jay W. Lorsch
Deals with the organizational designer trying to create a structure, rewards, and a system of measurement that are compatible with the external environment, strategy, tasks, the members of the organization, management style, and the existing culture. View Details
Keywords: Organizational Design
Lorsch, Jay W. "Note on Organization Design." Harvard Business School Background Note 476-094, December 1975. (Revised January 1987.)
- Web
2018 Financial Risk and Regulation Survey - Behavioral Finance & Financial Stability
5). Figure 4: Will any of the Following Intermediaries be at the Center of a Financial Crisis, Within 10 Years? Figure 5: Most State Pensions are Underfunded Sources: Data from Pew Charity Trusts review of financial reports and public... View Details
- 24 Jun 2013
- Working Paper Summaries
The Entrepreneurial Gap: How Managers Adjust Span of Accountability and Span of Control to Implement Business Strategy
Keywords: by Robert L. Simons
- February 1988 (Revised February 1991)
- Case
Baxter Healthcare Corp.: ASAP Express
A continuation of the ASAP story described in American Hospital Supply Corp.: The ASAP System (A). As the industry and information technology have evolved, ASAP and systems like it have moved from strategic advantage to competitive necessity. Poses the issues of... View Details
Konsynski, Benn R., and Michael R. Vitale. "Baxter Healthcare Corp.: ASAP Express." Harvard Business School Case 188-080, February 1988. (Revised February 1991.)
- Web
VBHCD Initiative - Institute For Strategy And Competitiveness
Marvin Bower Professor of Leadership Development, Emeritus at the Harvard Business School. Kaplan’s research, Executive Education teaching, and consulting focus on linking cost and performance management... View Details
- Web
VBHCD Initiative - Institute For Strategy And Competitiveness
Kaplan’s research, Executive Education teaching, and consulting focus on linking cost and performance management systems to strategy implementation. His current research... View Details
- October 2021 (Revised January 2022)
- Supplement
Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)
By: Linda A. Hill and Emily Tedards
This case is the third installment in a series about the 10-year cultural and digital transformation of Pfizer’s Global Clinical Supply organization. In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone... View Details
Keywords: Clinical Supply Chain; COVID-19; Vaccine; Agile; Innovation and Invention; Change Management; Organizational Culture; Transformation; Leadership; Corporate Strategy; Health Pandemics; Crisis Management; Mission and Purpose; Health Care and Treatment; Supply Chain Management; Digital Transformation
Hill, Linda A., and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)." Harvard Business School Supplement 422-041, October 2021. (Revised January 2022.)
- 01 Feb 1997
- News
Made, Not Born: HBS Courses and Entrepreneurial Management
as sustaining creativity on the job, entrepreneurial thinking in established organizations, and the link between individual creativity and organizational innovation. While the... View Details