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  • 19 Jan 2016
  • First Look

January 19, 2016

emphasize users over producers. Large parts of the knowledge economy now routinely rely on users, communities, and open innovation approaches to solve important technological and organizational problems. This view of innovation, pioneered... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Confronting the Challenges that Face Bricks-and-Mortar Stores

grocery-shopping system that grouped cold cereals by their main ingredients (rice, corn, or wheat, for example). Many shoppers had trouble finding their favorite brands because they didn't know the ingredients. Lesson 6: Study The Effects Of Technology On What People... View Details
Keywords: by Raymond Burke; Retail
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

Abstract We study the effect of small windfalls on consumer-spending decisions by examining the purchasing behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a... View Details
Keywords: Martha Lagace
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

effective depended upon the situation (Fiedler, Tannenbaum and Schmidt, and Vroom and Yetton). This work was an integral part of the wave of organizational behavior research that led to what we labeled a... View Details
Keywords: Martha Lagace
  • 21 Jul 2009
  • First Look

First Look: July 21

9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety change when... View Details
Keywords: Martha Lagace
  • September 2019 (Revised December 2022)
  • Supplement

Cooking Down a Storm: Changing Culture at Pasta Serafina (B)

By: Susanna Gallani, Francesca Gino and Raffaella Sadun
The case complements Pasta Serafina (A) by describing the aftermath of a town hall meeting in which management had publicly denounced the absenteeism problem and challenged the employees to find a solution. In spite of the initial mistrust against management, the fear... View Details
Keywords: Absenteeism; Employees; Behavior; Organizational Culture; Organizational Change and Adaptation; Employee Relationship Management; Problems and Challenges; Decision Making; Performance Evaluation
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  • September 2019 (Revised December 2022)
  • Case

Cooking Down a Storm: Changing Culture at Pasta Serafina (A)

By: Susanna Gallani, Francesca Gino and Raffaella Sadun
Plant management at Pasta Serafina, a pasta producer in the south of Italy, is struggling to contain employee absenteeism. While the misbehavior is concentrated in a minority of the workers, its effects impact not only the plant’s performance, but also the climate and... View Details
Keywords: Absenteeism; Moral Hazard; Employees; Behavior; Problems and Challenges; Organizational Culture; Organizational Change and Adaptation; Employee Relationship Management; Performance Productivity; Decision Making
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  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

indicate that patient demand is relatively unimportant in explaining variations. Physician organizational factors matter, but the most important factor is physician beliefs about treatment. In Medicare, we estimate that 35% of spending... View Details
Keywords: Sean Silverthorne
  • 11 Sep 2018
  • First Look

New Research and Ideas, September 11, 2018

Conference Proceedings More Amazon Effects: Online Competition and Pricing Behaviors By: Cavallo, Alberto Abstract—I study how online competition, with its shrinking margins, algorithmic pricing technologies, and the transparency of the... View Details
Keywords: Dina Gerdeman
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

patient, few actually engage them in meaningful ways to help with prevention and wellness, shared decision making, provider choice, expectation setting ,and compliance. The problem is that practical skills such as cost accounting and View Details
Keywords: by Paul Guttry; Health; Education
  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

repositioned to serve the "traditional yet modern" Indian woman. The brand still carries some baggage from its past. GoldPlus, on the other hand, is a new brand that is positioned to serve the plain gold wedding jewelry market. A variety of strategic,... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2011
  • Research & Ideas

Signing at the Top: The Key to Preventing Tax Fraud?

University. "A lot of prior work has focused on the consequences of unethical decision-making and the factors that lead people to be unethical," says Lisa Shu, a doctoral candidate in Organizational Behavior... View Details
Keywords: by Carmen Nobel; Accounting
  • 15 Jan 2013
  • First Look

First Look: January 15

may explain different ways of organizing across organizations. This study contributes to understanding social entrepreneurship as a field of practice and it describes avenues for theorizing about the different organizational approaches... View Details
Keywords: Sean Silverthorne
  • 05 Jun 2018
  • First Look

New Research and Ideas, June 5, 2018

traditional question of how the inflow of foreign workers affects native employment and earnings to explore effects on innovation and productivity, wage inequality across skill groups, the behavior of multinational firms, firm-level... View Details
Keywords: Dina Gerdeman
  • 08 Jul 2013
  • Research & Ideas

Everything Must Go: A Strategy for Store Liquidation

comparison to a store that is having a sale." In fact, customer behavior in general—unpredictable under the best of circumstances—becomes even more erratic during liquidation events, he notes. For their work with Gordon Brothers... View Details
Keywords: by Julia Hanna; Retail
  • January 2009 (Revised November 2009)
  • Background Note

Adult Life Stages

By: John A. Davis
This note describes basic concepts of adult life stage theory and summarizes Daniel Levinson's research findings on the adult development of men and women. View Details
Keywords: Transition; Motivation and Incentives; Behavior; Personal Development and Career; Organizational Culture; Gender
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  • 31 Oct 2004
  • Research & Ideas

The New CEO’s Wrong Message

calendar became a bottleneck, and organizational decision making virtually ground to a halt. For a while, the CEO was oblivious to the high cost of his intrusive approach. As an outsider new to the company, he felt good about being part... View Details
Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
  • 03 Mar 2008
  • Research & Ideas

Marketing Your Way Through a Recession

need to know more than ever how consumers are redefining value and responding to the recession. Price elasticity curves are changing. Consumers take more time searching for durable goods and negotiate harder at the point of sale. They are more willing to postpone... View Details
Keywords: by John Quelch
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

to then cover their positions once asset prices start recovering. Predation leads to profits of about 25 basis points over ten days and increases the liquidation costs for the distressed fund by 40%. These results suggest a broker’s role in fostering predatory View Details
Keywords: Dina Gerdeman
  • 17 Jun 2014
  • First Look

First Look: June 17

Tech Standards By: Lerner, Josh, and Jean Tirole Abstract—No abstract available. Publisher's link: http://www.sciencemag.org/content/343/6174/972.figures-only August 2013 Management Science Observation Bias: The Impact of Demand Censoring on Newsvendor Level and... View Details
Keywords: Sean Silverthorne

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