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      Measurement and MetricsRemove Measurement and Metrics →

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      • January 6, 2006
      • Editorial

      Made to Measure Is the Best Fit for Future Pensions

      By: Roberto G. Mendoza and Robert C. Merton
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      Mendoza, Roberto G., and Robert C. Merton. "Made to Measure Is the Best Fit for Future Pensions." Op-Ed Financial Times (January 6, 2006).
      • 2006
      • Other Unpublished Work

      The Impact of the SIC-NAICS Conversion on Industrial Organization Metrics: Evidence Building from Establishment Data

      By: Glenn Ellison, Edward Glaeser and William R. Kerr
      Keywords: Measurement and Metrics; Organizations
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      Ellison, Glenn, Edward Glaeser, and William R. Kerr. "The Impact of the SIC-NAICS Conversion on Industrial Organization Metrics: Evidence Building from Establishment Data." United States, Bureau of the Census Technical Paper , U.S. Bureau of the Census, January 2006.
      • 2005
      • Working Paper

      Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

      By: James R. Detert and Amy C. Edmondson
      This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details
      Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture
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      Detert, James R., and Amy C. Edmondson. "Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations." Harvard Business School Working Paper, No. 06-024, December 2005. (Revised October 2006, December 2008.)
      • November 2005 (Revised July 2006)
      • Background Note

      Understanding Economic Value Added

      By: Mihir A. Desai, Fabrizio Ferri and Steve Treadwell
      Explores the concept of economic value added (EVA) and its practical applications as a management control system for performance measurement and incentive compensation. Explains how EVA is measured and explores some of the adjustments to financial statements that are... View Details
      Keywords: Value
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      Desai, Mihir A., Fabrizio Ferri, and Steve Treadwell. "Understanding Economic Value Added." Harvard Business School Background Note 206-016, November 2005. (Revised July 2006.)
      • November 2005
      • Case

      Playgrounds and Performance: Results Management at KaBOOM! (A)

      By: Herman B. Leonard, Marc J. Epstein and Laura Winig
      KaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that will enable the organization to expand its impact substantially. The board of directors and management are trying... View Details
      Keywords: Governing and Advisory Boards; Growth and Development Strategy; Social Enterprise; Performance Evaluation; Management Systems; Design; Construction Industry
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      Leonard, Herman B., Marc J. Epstein, and Laura Winig. "Playgrounds and Performance: Results Management at KaBOOM! (A)." Harvard Business School Case 306-031, November 2005.
      • November 2005
      • Article

      A Behavioral Window on the Mind of the Market: An Application of the Response Time Paradigm

      By: Fred W. Mast and Gerald Zaltman
      Keywords: Behavior; Markets; Standards
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      Mast, Fred W., and Gerald Zaltman. "A Behavioral Window on the Mind of the Market: An Application of the Response Time Paradigm." Brain Research Bulletin 67, no. 5 (November 2005): 422–427.
      • September 2005
      • Article

      Benchmarking Corporate Centre Staffs

      By: David J. Collis and Michael Goold
      Keywords: Standards; Employees
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      Collis, David J., and Michael Goold. "Benchmarking Corporate Centre Staffs." Harvard Business Review 83, no. 9 (September 2005): 28–30.
      • Article

      Accounting Standards and the Globalisation of Indian Businesses

      By: Gregory S. Miller and V.G. Narayanan
      Keywords: Standards; Globalization; Business Ventures; India
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      Miller, Gregory S., and V.G. Narayanan. "Accounting Standards and the Globalisation of Indian Businesses." Chartered Accountant 54, no. 1 (July 2005): 50–52.
      • June 2005 (Revised January 2007)
      • Case

      Equator Principles, The: An Industry Approach to Managing Environmental and Social Risks

      By: Benjamin C. Esty, Carin-Isabel Knoop and Aldo Sesia
      In June 2003, 10 leading international banks adopted new voluntary guidelines, called the Equator Principles, to promote sustainable development in project finance. In recent years, nongovernmental organizations (NGOs) had raised issues about the lenders'... View Details
      Keywords: Risk and Uncertainty; Competition; Corporate Social Responsibility and Impact; Social Issues; Environmental Sustainability; Policy; Project Finance; Standards; Projects; Commercial Banking; Non-Governmental Organizations
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      Esty, Benjamin C., Carin-Isabel Knoop, and Aldo Sesia. "Equator Principles, The: An Industry Approach to Managing Environmental and Social Risks." Harvard Business School Case 205-114, June 2005. (Revised January 2007.)
      • June 2005 (Revised March 2017)
      • Teaching Note

      Siebel Systems: Organizing for the Customer

      By: Robert Simons
      Teaching Note to (103-014). The Siebel Systems case describes the unusual accountability and organizing choices made by managers of a successful, rapidly growing software development company. The case is set in 2002, but details the critical decisions made by founder... View Details
      Keywords: Management Control Systems; Execution; Organization Design; Structure; Job Design; Diagnostic Control Systems; Customers; Strategy; Organizational Design
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      Simons, Robert. "Siebel Systems: Organizing for the Customer." Harvard Business School Teaching Note 105-079, June 2005. (Revised March 2017.)
      • March 2005 (Revised June 2006)
      • Case

      Sun Microsystems, Inc.: Web Services Strategy

      By: Thomas R. Eisenmann and Fernando Suarez
      Microsoft and IBM have excluded Sun Microsystems from the board of the Web Services Interoperability Organization (WS-I), an industry consortium that will shape the evolution of Web services standards. Sun managers must decide whether to join WS-I as a contributing... View Details
      Keywords: Information Technology; Standards; Corporate Governance; Power and Influence; Web Services Industry; Information Technology Industry
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      Eisenmann, Thomas R., and Fernando Suarez. "Sun Microsystems, Inc.: Web Services Strategy." Harvard Business School Case 805-095, March 2005. (Revised June 2006.)
      • February 2005 (Revised March 2006)
      • Case

      PCAOB, The (A)

      By: Lynn S. Paine and Kim Bettcher
      Members of the Public Co. Accounting Oversight Board--a private-sector, nonprofit body created by the Sarbanes-Oxley Act of 2002--must determine the form and content of a new auditing standard on internal control that will fulfill the requirements of Section 404 of the... View Details
      Keywords: Law; Financial Reporting; Corporate Governance; Standards; Government Administration; Accounting Audits
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      Paine, Lynn S., and Kim Bettcher. "PCAOB, The (A)." Harvard Business School Case 305-025, February 2005. (Revised March 2006.)
      • February 2005 (Revised November 2012)
      • Case

      Chuck's Wagon Inc.

      By: Paul W. Marshall and Derek Lewis
      This case describes the experiences of an HBS student as he takes on the challege of transitioning from an intern to a president at a small consumer packaged goods firm in Southern Texas. This HBS student is confronted with the opportunity to perform an operational and... View Details
      Keywords: Consumer Goods; Operations Strategy; Executive Development; Strategy; Small Business; Production; Transformation; Management Skills; Financial Strategy; Consumer Products Industry; Texas
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      Marshall, Paul W., and Derek Lewis. "Chuck's Wagon Inc." Harvard Business School Case 805-100, February 2005. (Revised November 2012.)
      • 2005
      • Working Paper

      Can Mutual Fund Managers Pick Stocks? Evidence from Their Trades Prior to Earnings Announcements

      By: Malcolm Baker, Lubomir Litov, Jessica Wachter and Jeffrey Wurgler
      We consider measures of stock-picking skill of mutual fund managers based on the earnings announcement returns of the stocks that they hold and trade. Relative to standard approaches, this approach focuses on an especially informative subset of the returns data,... View Details
      Keywords: Stocks; Asset Management; Business Earnings; Forecasting and Prediction; Competency and Skills
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      Baker, Malcolm, Lubomir Litov, Jessica Wachter, and Jeffrey Wurgler. "Can Mutual Fund Managers Pick Stocks? Evidence from Their Trades Prior to Earnings Announcements." NBER Working Paper Series, No. w10685, February 2005. (First Draft in 2004.)
      • January 2005 (Revised October 2005)
      • Background Note

      Standard & Poor's Sovereign Credit Ratings: Scales and Process

      By: Rawi E. Abdelal and Christopher Bruner
      Describes Standard & Poor's sovereign credit ratings scales and the credit rating process. In particular, describes the role and function of the rating committee and the analytical categories considered in arriving at a final sovereign credit rating. View Details
      Keywords: Financial Markets; Credit; Bonds; Policy; Risk and Uncertainty; Measurement and Metrics; Forecasting and Prediction; Financial Services Industry
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      Abdelal, Rawi E., and Christopher Bruner. "Standard & Poor's Sovereign Credit Ratings: Scales and Process." Harvard Business School Background Note 705-027, January 2005. (Revised October 2005.)
      • January 2005 (Revised June 2005)
      • Background Note

      Reading the Balance of Payments

      By: Louis T. Wells Jr.
      Describes the construction of the balance of payments and defines frequently used measures taken from the balance of payments. View Details
      Keywords: International Finance; Accounting
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      Wells, Louis T., Jr. "Reading the Balance of Payments." Harvard Business School Background Note 705-025, January 2005. (Revised June 2005.)
      • 2005
      • Other Unpublished Work

      Large Blocks of Stock: Prevalence, Size, and Measurement

      By: P. Gompers, Andrew Metrick, Rudi Fahlenbrach and Jennifer Lauren Dlugosz
      Keywords: Measurement and Metrics
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      Gompers, P., Andrew Metrick, Rudi Fahlenbrach, and Jennifer Lauren Dlugosz. "Large Blocks of Stock: Prevalence, Size, and Measurement." January 2005.
      • December 2004
      • Supplement

      Basic Statistics from the World Bank's World Development Indicators, 2004

      By: David A. Moss, Sarah A. Brennan and Peter Epstein
      Provides basic economic and social indicators for 145 countries, drawn from the World Bank's World Development Indicators (2004). The data include: population, land area, GNP per capita, real GDP growth, life expectancy, adult illiteracy, fertility rate, access to... View Details
      Keywords: Equality and Inequality; Wealth and Poverty; Standards; Economics; Society
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      Moss, David A., Sarah A. Brennan, and Peter Epstein. "Basic Statistics from the World Bank's World Development Indicators, 2004." Harvard Business School Supplement 705-022, December 2004.
      • December 2004
      • Teaching Note

      Yield Curves and Bond Ratings Tutorial (TN)

      By: William E. Fruhan Jr.
      Teaching Note to (9-204-712). View Details
      Keywords: Internet and the Web; Education; Debt Securities; Service Operations; Measurement and Metrics; Performance Evaluation; Education Industry
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      Fruhan, William E., Jr. "Yield Curves and Bond Ratings Tutorial (TN)." Harvard Business School Teaching Note 205-051, December 2004.
      • October 2004 (Revised September 2005)
      • Case

      Sonoco Products Company (A): Building a World-Class HR Organization

      By: David A. Thomas, Boris Groysberg and Cate Reavis
      Describes the steps the vice-president of human resources takes in revamping an HR function that was noncooperative and, at times, competitive and introducing the company to the notion of HR as a strategic business partner. Explores changes made to the company's... View Details
      Keywords: Human Resources; Compensation and Benefits; Management Succession; Measurement and Metrics; Organizational Change and Adaptation; Performance; Partners and Partnerships; Business Strategy
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      Thomas, David A., Boris Groysberg, and Cate Reavis. "Sonoco Products Company (A): Building a World-Class HR Organization." Harvard Business School Case 405-009, October 2004. (Revised September 2005.)
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