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  • 03 Oct 2022
  • Research & Ideas

Why a Failed Startup Might Be Good for Your Career After All

aspects of the firm: operations, marketing, finance, communications, and product development. Clearly, general management skills win the day, says one of the paper’s coauthors, Paul A. Gompers, who is the Eugene Holman Professor of... View Details
Keywords: by Sean Silverthorne
  • Web

Middle East & North Africa - Global

equipping participants with strategies for approaching tough conversations with confidence and clarity. The discussion was led by Christina Wing , Senior Lecturer in the Technology & Operations Management Unit, who shared insights from... View Details
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

for workers to find new jobs. Managers asked to demote and degrade workers In late 2006, the firm ended its early retirement program and shifted to more aggressive steps to downsize staff. The company restructured its workforce,... View Details
Keywords: by Michael Blanding
  • September 2013 (Revised June 2017)
  • Supplement

IBM and the Reinvention of High School (B): Replicating & Scaling P-TECH and Partners

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone
IBM's Corporate Citizenship office created an innovation in public education through a business-school partnership for widespread replication and diffusion. In 2012, while P-TECH (Pathways in Technology Early College High School) was still in its first year operating,... View Details
Keywords: Social Enterprise; Partnerships; Innovation; Entrepreneurship; Organizational Change and Adaptation; Leadership; Partners and Partnerships; Social Entrepreneurship; Education; Business and Community Relations; Innovation and Invention; Growth Management; Chicago; Idaho
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  • Web

History | About

executive education program ( Advanced Management Program ) held — a group of sixty executives and recently demobilized veterans. 1959 Women graduates of the Harvard-Radcliffe Program in Business... View Details
  • February 2010 (Revised June 2011)
  • Case

Zotter Living by Chocolate

By: Mukti Khaire, Stefan Aichinger, Monika Maria Elisabeth Hoffmann and Maximilian Georg Manfred Schnoedl
This case is about a boutique chocolate manufacturer's decision to grow. Zotter, an Austrian company that was a pioneer in the organic and Fairtrade chocolate movement, uses the traditional confit technique to make premium hand-scooped chocolates in unusual and... View Details
Keywords: Market Entry and Exit; Entrepreneurship; Global Strategy; Innovation and Invention; Growth and Development Strategy; Manufacturing Industry; Food and Beverage Industry; Austria
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  • 21 Feb 2007
  • Op-Ed

What a U.N. Partnership with Big Business Could Accomplish

Botswana, for instance—that the creation of profitable businesses is the key. They provide the jobs, income, and motivation for education and individual development that raise standards of living. Small- and medium-sized domestic... View Details
Keywords: by George C. Lodge & Craig Wilson
  • Video

Neveen El Tahri

Neveen El Tahri, Chairperson of Delta Shield for Investment, reflects on her first job at Chase Manhattan Bank in Egypt and shares how she managed to secure a spot in the bank’s credit training program. View Details
  • 16 Feb 2024
  • Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

overhaul of how policymakers, educators, and employers devise, construct, and manage career pathways, which are the routes aspiring workers take as they graduate from education and training to gainful... View Details
Keywords: by Rachel Layne; Information Technology; Technology
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

Often overlooked in essays on leadership is the role of the organization's measurement and management system. Effective leaders, however, know that measurement and management systems play a critical role in... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 14 Feb 2023
  • HBS Case

Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

same time, she says the current problems aren’t likely to dim the high regard other nations place on the Swedish model, in part because none of them have managed to replicate it. While she sees strong echoes of the model in Taiwan, and... View Details
Keywords: by Lane Lambert
  • September 2002
  • Case

Seattle Public Schools, 1995-2002 (B): The Performance Agenda

Describes the implementation in Seattle Public Schools, under the direction of Superintendent Joseph Olchefske, of a systemwide standards and accountability scheme, known as the Performance Agenda. The Performance Agenda set academic standards for students and defined... View Details
Keywords: Leadership; Management Practices and Processes; Social Entrepreneurship; Education; Education Industry; Seattle
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  • 22 May 2018
  • First Look

New Research and Ideas, May 22, 2018

performance, even after controlling for current performance, and that this relation is driven by the perceptions of middle management and professional staff rather than senior executives, hourly, or commissioned workers. Taken together,... View Details
Keywords: Dina Gerdeman
  • April 14, 2017
  • Article

Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It

By: John A. Deighton
United Airlines has pledged to improve its training programs and empower its employees to put customers first in the wake of a video showing a passenger being dragged from a plane. Of all the U.S. air carriers, United should have known the power of social media and... View Details
Keywords: Crisis Management; Customer Focus and Relationships; Employees; Training; Air Transportation Industry
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  • December 2011
  • Article

EXEMPLARY CONTRIBUTION: Transforming Mental Models on Emerging Markets

By: Charles Dhanaraj and Tarun Khanna
Economic growth in the Western world increasingly depends on meaningful engagement with emerging markets such as Brazil, China, India, South Africa, and Turkey. Business schools are responding with increased attention to these markets in their research and curricula.... View Details
Keywords: Emerging Markets; Business Model; Economic Growth; Developing Countries and Economies; Research; Business Education; Learning; Financial Institutions; Framework; Transformation; Perspective; India; China; Brazil; South Africa; Turkey
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  • Web

Negotiation, Organizations & Markets - Faculty & Research

a central feature of modern capitalism—the separation of ownership and control in large corporations—first empirically documented by Berle and Means (1932). Such separation entails several agency problems reflecting conflicts between View Details
  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

Business School Case 207-092 How should creditors pursue their claims in a multi-jurisdiction bankruptcy? David Butters, Managing Director at Lehman Brothers, negotiates a restructuring of Navigator Gas Transport, a shipping company that... View Details
Keywords: Martha Lagace
  • 06 Jun 2016
  • Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

appeal to and require different types of entrepreneurial leaders and we are hoping that our research will help us understand those differences—if they exist,” says Applegate, the Sarofim-Rock Professor of Business Administration at HBS and Chair of the HBS Executive... View Details
Keywords: by HBS Working Knowledge
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

  Working PapersSell Side School Ties Authors:Lauren H. Cohen, Andrea Frazzini, and Christopher J. Malloy Abstract We study the impact of social networks on agents' ability to gather superior information about firms. Exploiting novel data on the View Details
Keywords: Martha Lagace
  • 12 Mar 2021
  • News

My Favorite Case

1977) MORE A century after the introduction of the first case to Harvard Business School, the case method remains the cornerstone of the educational experience. But it is also clear, from the scores of stories submitted here, that certain... View Details
Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training