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  • June 2024
  • Case

SnapTravel: Betting on 'Super.com'

By: Reza Satchu and Tom Quinn
This case explores SnapTravel, a travel startup offering discounted hotel rooms, and its founders’ desire to pivot to a “super app” that saved customers money across many different purchase types. During the COVID-19 pandemic, Hussein Fazal and Henry Shi saw SnapTravel... View Details
Keywords: Business Growth and Maturation; Business Plan; Business Startups; Change Management; Disruption; Transformation; Volatility; Customer Focus and Relationships; Customer Value and Value Chain; Decisions; Income; Entrepreneurship; Geographic Scope; Cross-Cultural and Cross-Border Issues; Health Pandemics; Surveys; Knowledge Acquisition; Knowledge Use and Leverage; Leading Change; Crisis Management; Goals and Objectives; Risk Management; Consumer Behavior; Game Theory; Risk and Uncertainty; Adaptation; Diversification; Expansion; System Shocks; Accommodations Industry; Technology Industry; Canada; United States; Las Vegas
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  • Research Summary

Organisational Learning in Software Requirements Engineering and Management

The current research project addresses the continuing low success rate of software development projects, which has been frequently reported in empirical studies. For example, the 2004 Chaos Report by the Standish Group found that only 29% of 9,236 application... View Details

  • Web

Programs & Resources - Entrepreneurship

Programs & Resources For MBA Students Successful entrepreneurs understand the essential value of experience, both inside and outside the classroom. Discover programs, courses, and resources to help guide you through your HBS... View Details
  • 16 Jan 2006
  • Research & Ideas

What Customers Want from Your Products

"Tell me about a time when you were in the same situation but you didn't buy a milk shake. What did you buy instead?" Sometimes, he learned, they bought a bagel. But bagels were too dry. Bagels with cream cheese or jam resulted... View Details
Keywords: by Clayton M. Christensen, Scott Cook & Taddy Hall; Consumer Products
  • 23 Jul 2020
  • Blog Post

Why Plume? To Make a Difference in the World

our way to Shad, we struck up a conversation about recruiting as most RCs do around that time of year. Dan knew that I was trans because I had done a MyTake earlier in the semester on National Coming Out Day, organized by the PRIDE Club.... View Details
  • 19 Jul 2011
  • First Look

First Look: July 19

timing of profit recognition. Performance measurement issues still need to be addressed directly. The standard setters' current projects on 'revenue recognition', 'insurance contracts', and 'measurement' therefore need broadening to... View Details
Keywords: Sean Silverthorne
  • August 2003 (Revised December 2004)
  • Case

Peninsula Community Foundation

By: James E. Austin, Jane Wei-Skillern and Alison Berkley Wagonfeld
After leading the Peninsula Community Foundation (PCF) through a period of tremendous growth, its president, Sterling Speirn, is facing the prospect of a decline in the foundation's asset base for the first time in the foundation's history. In addition, the fact that... View Details
Keywords: Philanthropy and Charitable Giving; Product Positioning; Planning; Alliances; Opportunities; Nonprofit Organizations; Valuation; Financial Services Industry
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  • 16 Feb 2024
  • News

Remembering Angela Chao (MBA 2001)

Chao Family Statement on Passing of Angela Chao Chao Family Statement on Passing of Angela Chao We are deeply saddened by the news of Angela Chao’s tragic and untimely death. Angela has been a valued friend to Harvard Business School for many years, serving not only on... View Details
  • Web

2023 Reunion Presentations - Alumni

to pause, reflect, and better use your key resource: time! Take a moment today to explore how you spend time and where you might refocus based on your values. Try the new LIFE Matrix tool to discover how you... View Details
  • 17 Jan 2024
  • HBS Case

Psychological Pricing Tactics to Fight the Inflation Blues

psychological pricing to your advantage is key during times like these,” Ofek says. “When you raise prices, demand often falls—and sometimes consumer perceptions cause the fall to be so big that you're better off absorbing at least some... View Details
Keywords: by Jay Fitzgerald; Consumer Products; Retail
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

Customers demand more value and innovation than ever before, but they’re not always willing to pay more for that product or service. In fact, thanks to social media, dissatisfied customers can amplify their opinions about a company’s long... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 06 Jun 2011
  • Research & Ideas

Why Leaders Lose Their Way

unblemished reputations for such ephemeral gains? Do they think they won't get caught or believe their elevated status puts them above the law? Was this the first time they did something inappropriate, or have they been on the slippery... View Details
Keywords: by Bill George
  • 15 Mar 2017
  • Blog Post

An Average Day at HBS

Prospective students often visit campus to learn more about life at HBS. They’re curious about things like case method, housing, and the section experience. But once you get on campus, what is the day-to-day student experience like? We... View Details
  • 01 Mar 2019
  • News

The Burden Legacy

reforms. Burden Hall was made possible by the Burden family, leaders in business and the arts. A big space designed for big moments, it became the focal point of community life at HBS. In the fall of 2017, after 46 eventful years, Burden... View Details
Keywords: Linda Kush
  • Web

Organizational Behavior - Faculty & Research

factor, their research showed, because people experience more joy during their limited free time than while working or doing household chores. Interestingly, however, what people did with their extra time... View Details
  • Blog

Take Control of Your Personal Brand

branding because it allows each of us to be empowered to communicate the value we want to bring to the world. Here are a few key ideas that can help you get past the myths and build a personal brand that will really work for you. Your... View Details
  • 06 Jul 2016
  • Research & Ideas

The Truth About Authentic Leaders

also challenged older models of leadership, including the “great man theory” and competency-based leadership models. Previous generations of business people spent more time trying to “market” themselves as leaders, rather than undertaking... View Details
Keywords: by Bill George
  • Web

Health Care Initiative - Health Care

within the health care sector. The Health Care Initiative impacts managerial practice and the pace of innovation by educating leaders and innovators who aspire to improve value across the health care industry. The Initiative fosters and... View Details
  • 04 Dec 2012
  • First Look

First Look: December 4

  PublicationsWhen Does a Platform Create Value by Limiting Choice? Authors:Ramon Casadesus-Masanell and Hanna Hałaburda Publication:Journal of Economics & Management Strategy (forthcoming) Abstract We present a theory for why it... View Details
Keywords: Carmen Nobel
  • Web

Program FAQs - Summer Venture in Management

management degree can have on their professional and personal lives, and we want this experience to be used as a personal and career planning tool. If I am employed, how will taking time off to attend SVMP be regarded by my employer? It... View Details