Learning By Doing - Publications - Faculty & Research

28 Mar 2016
Research & Ideas

What's a Boss Worth?

people supervising teams. In part, that’s because it’s difficult to separate the performance of the boss from the performance of the individual workers he or she oversees. “Bosses may get lucky and have subordinates who can do their job... View Details

Keywords: by Michael Blanding; Service

02 Jun 2003
What Do You Think?

What Can Aspiring Leaders Be Taught?

given to broader success factors which are ethical and value centered, are or certainly can be detrimental to the society they serve ...." A more acerbic point of view was offered by Mark Anton: "The area of ethics and values is... View Details

Keywords: by James Heskett

03 Dec 2014
What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

"I think we need to learn more about this type of person to deal with this phenomenon. We need to learn more about specifically how these folks bring something valuable into the organization and... View Details

Keywords: by James Heskett

29 Oct 2008
Research & Ideas

The Next Marketing Challenge: Selling to ’Simplifiers’

cannot be inventoried except in the form of "Kodak" moments; but they do not tie you down, require no maintenance, and permit variety-seeking instincts to be quickly satisfied. Dining out, foreign travel, and View Details

Keywords: by John Quelch; Retail; Consumer Products; Entertainment & Recreation

13 May 2013
Research & Ideas

How to Spot a Liar

Pinocchio Effect: Linguistic Differences Between Lies, Deception by Omissions, and Truths, which was published in the journal Discourse Processes. Asked why the topic of deception is important to business research, negotiation expert... View Details

Keywords: by Carmen Nobel

03 Apr 2017
What Do You Think?

How About Investing in Human Infrastructure?

infrastructure” might, by rebuilding the middle class, help heal the very divide in the nation today that represents the obstacle that ProfPaul cites. So that leaves us with the basic question concerning investment in human... View Details

Keywords: by James Heskett; Construction

December 2014
Article

Team Reflexivity as an Antidote to Team Information Processing Failures

By: M. C. Schippers, A. C. Edmondson and M. A. West

This article proposes that team reflexivity—a deliberate process of discussing team goals, processes, or outcomes—can function as an antidote to team-level biases and errors in decision making. We build on prior work conceptualizing teams as information-processing... View Details

Keywords: Team Reflexivity; Team Information-processesing Failures; Team Regulatory Processes; Team Learning; Groups and Teams; Knowledge Management

Citation

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09 Jan 2024
In Practice

Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year

the assistance of ChatGPT) Throughout 2023, we dedicated considerable effort to assessing whether the recent strides in generative AI were mere fads or indicative of a transformative future. This period was marked by extensive... View Details

Keywords: by Rachel Layne; Information Technology

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

operations. This is, in some sense, what Wal-Mart's global strategy is primarily about. Q: How do you see business shaping the future of globalization? In which ways are companies playing a big role, and in which ways could or should they... View Details

Keywords: by Martha Lagace

25 Jan 2017
HBS Case

How Should Advertisers Respond to Consumer Demand for Whiter Skin?

In India, where many people consider fair skin more desirable than dark, the cosmetics industry has responded by producing a wide range of skin-lightening products—and with great success. But, when these companies pitch their creams in... View Details

Keywords: by Dina Gerdeman; Beauty & Cosmetics

30 Jun 2003
Research & Ideas

Are You Supporting Your B Players?

By day, managers run themselves ragged worrying about their A players: their stars, their rainmakers, their top 15 percent. By night, the same managers fret over their C players—their bottom 15 percent of... View Details

Keywords: by Martha Lagace

23 Jul 2001
Research & Ideas

Sam Walton: Great From the Start

entrepreneurs are, speaking generally, people of enormous, innate optimism… They believe that honest, intelligent effort will be greeted by appropriate reward. What they do not believe is that life is... View Details

Keywords: by Richard S. Tedlow; Retail

03 Oct 2007
Research & Ideas

Dealing with the ‘Irrational’ Negotiator

variety of possible constraints exist." Within a few weeks of her promotion, Leslie decided that she would rather quit her job than be treated this poorly. By doing so, she lost 2 years of compensation... View Details

Keywords: by Deepak Malhotra & Max H. Bazerman

14 Sep 2023
Research & Ideas

Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity?

are less likely than women to say they’re doing so to accommodate their family’s needs.” McGinn says. This is especially true of high-wage-earning fathers who might feel hamstrung by the always-on workplace... View Details

Keywords: by Kara Baskin

03 Oct 2022
Research & Ideas

Why a Failed Startup Might Be Good for Your Career After All

Measuring success from 5 million resumes The researchers focused on entrepreneurs backed by venture capitalists, but they faced a challenge right off the bat. How do you measure success for job holders in... View Details

Keywords: by Sean Silverthorne

31 Oct 2022
Research & Ideas

Why the Largest Minority Group Faces the Most Hate—and How to Push Back

the relative rank of a group in any given community. A minority group ranked as the largest experiences the most discrimination, followed by the second-largest group, and so on, explains Harvard Business School Assistant Professor Marco... View Details

Keywords: by Pamela Reynolds

21 Dec 2009
Research & Ideas

Good Banks, Bad Banks, and Government’s Role as Fixer

the failure of many other large institutions. Most of the 600 institutions recapitalized by the federal government over the last year do not satisfy either criterion. A lot of bailout decisions were made ad... View Details

Keywords: by Roger Thompson; Banking; Financial Services

06 Jun 2024
Research & Ideas

How Younger Immigrants Gain an Edge in American Business

For refugees fleeing troubled regions as disparate as Afghanistan and Ukraine, finding meaningful work in the United States is not only key to their own success, but also crucial for businesses navigating labor shortages. New research offers lessons for policymakers... View Details

Keywords: by Rachel Layne

November 2024
Supplement

AlphaGo (C): Birth of a New Intelligence

By: Shikhar Ghosh and Shweta Bagai

This case, the final of a three-part series, explores DeepMind's pivotal transition from mastering games to solving real-world scientific challenges. In December 2020, DeepMind's AI system AlphaFold 2 achieved a breakthrough by solving protein folding—a 50-year-old... View Details

Keywords: AI; Artificial Intelligence; Machine Learning; Research; Autonomy; Deep Learning; Drug Discovery; Healthcare Innovation; Neural Networks; Information Technology; Research And Development; Scientific Research; Technology Startup; AI and Machine Learning; Technological Innovation; United States