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  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

management and digital marketing tools for entertainment venues and sports teams (largely unused during the pandemic), switched to targeting small- View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • January 1997
  • Case

Dr. Sergio Ceccuzzi and SMI: Negotiating Cross-Border Acquisitions in Europe (B)

By: James K. Sebenius
Since the 1960s, SMI has quietly executed a series of brilliantly negotiated takeovers throughout Europe, often acquiring companies much larger than itself. Despite formidable obstacles, SMI has managed to acquire state-owned competitors in Italy and France, as well as... View Details
Keywords: Acquisition; Corporate Governance; International Relations; Negotiation Tactics; Consolidation; Mining Industry; Europe
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  • 11 Aug 2011
  • News

Heard on the Street and the She-E-Os

article of September 30, 2002, he relates how recording the 40 minutes of the 12 songs on Disruptive Harmonies required 27 hours of painstaking work recording each singer on a separate track, rerecording when necessary, balancing the... View Details
Keywords: Keith Larson; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • May 2022
  • Case

TikTok and National Security: Investment in an Age of Data Sovereignty?

By: Jeremy Friedman, Sarah Bauerle Danzman and David Lane
This case covers TikTok’s purchase of Musical.ly and the reaction of the United States government, including the review of the purchase by the Committee on Foreign Investment in the United States (CFIUS) and the reaction of the presidential administration of Donald... View Details
Keywords: Data Security; Mergers and Acquisitions; Cybersecurity; Internet and the Web; International Relations; Laws and Statutes; Globalized Firms and Management
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  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

company's entire value chain? Purchase this case:https://hbsp.harvard.edu/product/618045-PDF-ENG Harvard Business School Case 318-127 Managing Religion in the Workplace: Abercrombie & Fitch and... View Details
Keywords: Dina Gerdeman
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

our statistical results with qualitative information from interviews, which highlighted the importance of reinforcing the organizational goals’ message and providing support for their attainment. We also show more favorable effects for... View Details
Keywords: Dina Gerdeman
  • 06 Jul 2015
  • Research & Ideas

Money and Quotas Motivate the Sales Force Best

just given it—conditional versus unconditional. Doug J. Chung, an assistant professor in the Marketing unit, and Das Narayandas, the James J. Hill Professor of Business Administration, explain what kind of bump View Details
Keywords: by Roberta Holland; Retail
  • 22 Feb 2022
  • News

March 2022 Alumni and Faculty Books

for success while avoiding common traps. Filled with practical examples, this book will help you prepare and manage your job search; build your network to be an exponential multiplier for you; be ready when... View Details
  • 01 Jun 2022
  • News

June 2022 Alumni and Faculty Books

book offers the steps necessary to building the new principles and guardrails to empower flexible, high-performing teams. And it teaches readers to lead with purpose, to manage... View Details
Keywords: Publishing Industries (except Internet); Information
  • June 2017
  • Article

The Social Trajectory of a Finance Professor and the Common Sense of Capital

By: Marion Fourcade and Rakesh Khurana
This paper traces the career of Michael Jensen, a Chicago finance PhD turned Harvard Business School professor to reveal the intellectual and social conditions that enabled the emergence and institutionalization of what we call the “neoliberal common sense of capital,”... View Details
Keywords: Executive Pay; The Firm; Michael Jensen; Neo-Liberalism; Shareholder Value; Agency Theory; Corporate Governance; Executive Compensation; Business and Shareholder Relations; Transformation
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  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

key themes and related topics determined by the Journal of Service Management (JOSM) Service Operations Expert Research Panel. By offering a good number of such research... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

failures thus create managerial challenges and opportunities for focal firms and their competitors. Focal firm failures often result in sales decreases and cost increases... View Details
Keywords: Dina Gerdeman
  • March 2001 (Revised June 2001)
  • Case

Identifying and Realizing Investments in Eastern Europe (A)

By: Ray A. Goldberg, Robert E. Kennedy and Laure Mougeot Strook
A Greek milling firm wants to invest in Eastern Europe. The case explores the firm's search strategy and its due diligence process after a potential investment, and considers how the company should structure its bid. A rewritten version of an earlier case. View Details
Keywords: Foreign Direct Investment; Venture Capital; Emerging Markets; Business and Government Relations; Financial Strategy; Growth and Development Strategy; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Europe
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  • 23 Jun 2022
  • News

All Those Zoom Meetings May Boost Connection and Curb Loneliness

  • February 2025 (Revised May 2025)
  • Case

Align Partners and SM Entertainment: Korean Shareholder Activism Meets K-Pop (A)

By: Charles C.Y. Wang and Billy Chan
For years, institutional investors had experienced very limited success in influencing the management of listed companies through shareholder activist campaigns in Korea. The common practice of circular ownership and public resentment toward foreign shareholder... View Details
Keywords: Financial Reporting; Public Equity; Stocks; Investment Activism; Music Entertainment; Corporate Governance; Success; Business and Shareholder Relations; Entertainment and Recreation Industry; South Korea
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  • 25 May 2016
  • Research & Ideas

How Consumers and Businesses are Reshaping Public Health

recognize that patients know themselves better than anyone and therefore value their insights. Of course, not everyone is interested in or capable of engaging in the management of his or her own health. Some... View Details
Keywords: by John A. Quelch; Health
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

return on invested capital, guidelines for capital structure choices, and policies related to payouts. Senior managers face questions about how these policies should be... View Details
Keywords: Carmen Nobel
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

each of these indices of safety and performance, they were exemplars of the company's efforts to create a new kind of offshore operating environment. Our discussions with senior managers led us to believe... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

as Miller Lite’s virtual tip jar for bartenders or Yum Brands $1,000 bonuses to its Taco Bell, Pizza Hut, and KFC general managers during mandated restaurant closures and... View Details
Keywords: by Jill Avery and Richard Edelman
  • Web

Power and Influence for Positive Impact | HBS Online

a particular subject area or further develop their career." Corina Cristea Lavoie Corporate Services Manager at Debevoise & Plimpton LLP Understand power and how to use it responsibly to make a positive... View Details