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      • 2005
      • Other Unpublished Work

      The Firm Specificity of Individual Performance: Evidence from Cardiac Surgery

      By: Robert S. Huckman and Gary P. Pisano
      Keywords: Performance; Health Care and Treatment
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      Huckman, Robert S., and Gary P. Pisano. "The Firm Specificity of Individual Performance: Evidence from Cardiac Surgery." January 2005.
      • December 2004 (Revised March 2007)
      • Case

      Cutlass Capital, L.P.

      By: Richard G. Hamermesh and Brian DeLacey
      David Hetz and Jon Osgood are forming a new venture capital fund in 2001 to invest in health care start-ups. Describes their fundraising activities at a time when venture capital investing has reached an all-time high. Although their background skills and experiences... View Details
      Keywords: Venture Capital; Negotiation Process; Entrepreneurship; Investment Funds; Health Care and Treatment; Business Startups; Health Industry; United States
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      Hamermesh, Richard G., and Brian DeLacey. "Cutlass Capital, L.P." Harvard Business School Case 805-075, December 2004. (Revised March 2007.)
      • October 2004 (Revised July 2005)
      • Case

      Kinetic Concepts, Inc.

      By: Jay W. Lorsch, Dwight B. Crane and Ashley Robertson
      Raises issues about how the nature and function of a board changes as a company moves from ownership by its employees, including the founder, to ownership by a private equity firm, Fremont Partners, culminating in a highly successful IPO. Gives students the opportunity... View Details
      Keywords: Private Equity; Governing and Advisory Boards; Initial Public Offering; Behavior; Organizations; Employee Ownership; Health Care and Treatment; Health Industry; Health Industry; United States
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      Lorsch, Jay W., Dwight B. Crane, and Ashley Robertson. "Kinetic Concepts, Inc." Harvard Business School Case 405-042, October 2004. (Revised July 2005.)
      • July 2004 (Revised December 2004)
      • Case

      RelayHealth

      By: Joseph B. Lassiter III and Elizabeth Kind
      RelayHealth provides secure, online communications for doctors, patients, and health plans. The company's services include online consultations, prescription renewals, and appointment scheduling. RelayHealth's business model derives subscription revenue from doctors... View Details
      Keywords: Communication Technology; Internet and the Web; Consumer Behavior; Entrepreneurship; Health Care and Treatment; Growth and Development Strategy; Health Industry; Health Industry
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      Lassiter, Joseph B., III, and Elizabeth Kind. "RelayHealth." Harvard Business School Case 805-021, July 2004. (Revised December 2004.)
      • July 2004 (Revised January 2005)
      • Case

      Shouldice Hospital Limited (Abridged)

      By: James L. Heskett and Roger H. Hallowell
      A hospital specializing in hernia operations is considering whether and how to expand the reach of its services. View Details
      Keywords: Expansion; Service Delivery; Service Operations; Health Care and Treatment; Business Strategy; Health Industry
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      Heskett, James L., and Roger H. Hallowell. "Shouldice Hospital Limited (Abridged)." Harvard Business School Case 805-002, July 2004. (Revised January 2005.)
      • July 2004
      • Supplement

      World Vision International: The AIDS Initiative

      By: Christopher A. Bartlett
      Management discusses the organizational and governance challenges of operating a global network of partner organizations. Then key managers reflect on the decision World Vision must make on the AIDS Hope Initiative--a new strategic direction that challenges many of the... View Details
      Keywords: Health Care and Treatment; Goals and Objectives; Corporate Social Responsibility and Impact; Problems and Challenges; Core Relationships; Welfare; Value; Health Industry
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      Bartlett, Christopher A. "World Vision International: The AIDS Initiative." Harvard Business School Video Supplement 305-701, July 2004.
      • 2004
      • Book

      Consumer-Driven Health Care: Implications for Providers, Payers, and Policymakers

      By: Regina E. Herzlinger
      Keywords: Customers; Health Care and Treatment; Health Industry
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      Herzlinger, Regina E. Consumer-Driven Health Care: Implications for Providers, Payers, and Policymakers. San Francisco: Jossey-Bass, 2004.
      • June 2004
      • Article

      Redefining Competition in Health Care

      By: M. E. Porter and Elizabeth Olmsted Teisberg
      Keywords: Competition; Health; Health Industry
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      Porter, M. E., and Elizabeth Olmsted Teisberg. "Redefining Competition in Health Care." Harvard Business Review 82, no. 6 (June 2004).
      • May 25, 2004
      • Article

      Specialization and Its Discontents: The Pernicious Impact of Regulations Against Specialization and Physician Ownership on the U.S. Healthcare System

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Ownership; Governing Rules, Regulations, and Reforms; Health Industry; United States
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      Herzlinger, Regina E. "Specialization and Its Discontents: The Pernicious Impact of Regulations Against Specialization and Physician Ownership on the U.S. Healthcare System." Circulation 109, no. 20 (May 25, 2004): 2376–2378.
      • Article

      Kidney Exchange

      By: Alvin E. Roth, Tayfun Sönmez and Utku Ünver
      Keywords: Health Care and Treatment; Health Industry
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      Roth, Alvin E., Tayfun Sönmez, and Utku Ünver. "Kidney Exchange." Quarterly Journal of Economics 119, no. 2 (May 2004): 457–488.
      • Article

      Consumer-Driven Health Care: Freeing Providers to Innovate

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Customers; Innovation and Invention; Health Industry
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      Herzlinger, Regina E. "Consumer-Driven Health Care: Freeing Providers to Innovate." hfm (Healthcare Financial Management) 58, no. 3 (March 2004): 66–68.
      • 2004
      • Chapter

      Consumer-Driven Health Care: Management Matters

      By: Richard M.J. Bohmer, Amy C. Edmondson and Gary P. Pisano
      Keywords: Health Care and Treatment; Demand and Consumers; Management; Health Industry
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      Bohmer, Richard M.J., Amy C. Edmondson, and Gary P. Pisano. "Consumer-Driven Health Care: Management Matters." Chap. 52 in Consumer-Driven Health Care, edited by Regina E. Herzlinger, 570–588. San Francisco: Jossey-Bass, 2004.
      • Article

      Consumer-Driven Health Care: Taming the Health Care Cost Monster

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Customers; Cost; Health Industry
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      Herzlinger, Regina E. "Consumer-Driven Health Care: Taming the Health Care Cost Monster." Journal of Financial Service Professionals 58, no. 2 (March 2004): 44–48.
      • January 2004 (Revised September 2004)
      • Background Note

      Confidentiality in Settlement Negotiations: Ethics & Law

      By: Michael A. Wheeler, Dana Nelson and Gillian Morris
      Legal policy has a long history of protecting confidentiality of negotiations that are designed to produce settlement. However, within the past several decades there has been a significant push toward openness. Compelling arguments support confidentiality: It helps... View Details
      Keywords: Ethics; Lawsuits and Litigation; Attorney and Client Relationships; Policy; Corporate Disclosure; Negotiation
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      Wheeler, Michael A., Dana Nelson, and Gillian Morris. "Confidentiality in Settlement Negotiations: Ethics & Law." Harvard Business School Background Note 904-057, January 2004. (Revised September 2004.)
      • 2004
      • Class Lecture

      Consumer-Driven Health Care: A Revolution for Employers, Consumers, and Providers

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Transformation
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      Herzlinger, Regina E. "Consumer-Driven Health Care: A Revolution for Employers, Consumers, and Providers." Boston: Harvard Business School Publishing Class Lecture, 2004. Electronic. (Faculty Lecture: HBSP Product Number 5992C.)
      • December 2003
      • Article

      Unraveling Reduces Mobility in a Labor Market: Gastroenterology with and without a Centralized Match

      By: Muriel Niederle and Alvin E. Roth
      Keywords: Labor; Markets; Health Care and Treatment; Health Industry
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      Niederle, Muriel, and Alvin E. Roth. "Unraveling Reduces Mobility in a Labor Market: Gastroenterology with and without a Centralized Match." Journal of Political Economy 111, no. 6 (December 2003): 1342–1352.
      • Article

      Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change

      By: A. Tucker and A. Edmondson
      The importance of hospitals learning from their failures hardly needs to be stated. Not only are matters of life and death at stake on a daily basis, but also an increasing number of U.S. hospitals are operating in the red. This article reports on in-depth qualitative... View Details
      Keywords: Health Care and Treatment; Health Industry
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      Tucker, A., and A. Edmondson. "Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change." California Management Review 45, no. 2 (Winter 2003). (Winner of Accenture Award For the article published in the California Management Review that has made the most important contribution to improving the practice of management​.)
      • November 2003 (Revised March 2004)
      • Background Note

      How Government Shaped the American Diet

      By: David E. Bell, Stacey J. Bell and George L. Blackburn
      American eating habits have changed over time. Reviews those changes, the role of government policy in affecting those changes, and the health consequences of obesity. View Details
      Keywords: Nutrition; Business and Government Relations; United States
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      Bell, David E., Stacey J. Bell, and George L. Blackburn. "How Government Shaped the American Diet." Harvard Business School Background Note 504-064, November 2003. (Revised March 2004.)
      • October 2003 (Revised February 2004)
      • Case

      Launching the European Food Safety Authority

      By: Ray A. Goldberg and Hal Hogan
      The first food safety commission is established for the European Union. How does it handle food safety, scientific evaluations, and people's attitudes toward scientific changes in food growing and processing--for example, genetically modified organisms? View Details
      Keywords: Food; Safety; Nutrition; Policy; Food and Beverage Industry; European Union
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      Goldberg, Ray A., and Hal Hogan. "Launching the European Food Safety Authority." Harvard Business School Case 904-414, October 2003. (Revised February 2004.)
      • September 2003
      • Case

      Allscripts, Inc.

      By: William A. Sahlman and Laurence E. Katz
      Describes a set of decisions confronting an entrepreneurial team that is considering taking managerial control of Allscripts, a health care venture. The company has gone through nine rounds of external financing and has changed its business model several times. View Details
      Keywords: Business Model; Business or Company Management; Venture Capital; Corporate Entrepreneurship; Health Care and Treatment; Corporate Finance; Health Industry
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      Sahlman, William A., and Laurence E. Katz. "Allscripts, Inc." Harvard Business School Case 804-053, September 2003.
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