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2023 Symposium - Race, Gender & Equity

economies–a movement started in the Global South–which prioritizes social profitability over financial gain. She also holds an Ontario Early Researcher Award (2018-2026) and previously the IDG SSHRC (2017-2020). Hossein is a board member... View Details

08 Apr 2014
First Look

First Look: April 8

August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial... View Details

Keywords: Sean Silverthorne

16 Apr 2007
Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

live concerts and merchandising (for music) and product placements (for movies and network shows), will become essential for the financial health of media companies. This will involve setting up... View Details

Keywords: by Sean Silverthorne; Music

06 Jun 2005
Research & Ideas

Microsoft vs. Open Source: Who Will Win?

in client operating systems. And the same will happen in the media player space unless the American or European antitrust authorities prevent it. We expect Microsoft to put all its ammunition to fight this battle. Part of the reason why... View Details

Keywords: by Sean Silverthorne; Technology

08 May 2007
First Look

First Look: May 8, 2007

is invested and aid has a small but insignificant effect on growth. Aid has no effect on the financial account, but does raise holdings of foreign reserves. Download the paper: http://www.hbs.edu/research/pdf/07-074.pdf Cases &... View Details

Keywords: Martha Lagace

Career Coach

Martha Tassinari

Martha (HBS '94) has been an executive coach and career counselor at HBS since 2007. She has helped thousands of MBA students, Alumni and Executive Education participants (GMP, PLD, OPM, New Path) identify and reach their career and professional development goals.... View Details

Keywords: Entertainment / Media; Entertainment / Media; Entertainment / Media; Entertainment / Media; Entertainment / Media; Entertainment / Media; Entertainment / Media; Entertainment / Media; Entertainment / Media; Entertainment / Media; Entertainment / Media; Entertainment / Media; Entertainment / Media

07 Sep 2021
News

Immelt in the Hot Seat: Episode 1

so one of the advantages of being in a conglomerate is you can see trends earlier, right? So if you go back to 2004 and 2005, I could see, like, energy efficiency in our appliance business. I could see fuel efficiency in our jet engine business. I could see green... View Details

05 Mar 2020
News

Green Light

between ideas and then visualizing and building maps to explain those correlations. These cartography skills have proved vital to her career. In the late 1990s, Lo was working on innovation and ventures for a media company in London when... View Details

Keywords: Dan Morrell; photographed by Scott Nobles

01 Dec 2017
News

Alumni and Faculty Books for December 2017

and Daisy Azer (Columbia University Press) Through ten stories of struggles and successes in fields such as health care, education, agriculture, transportation, social services, and security, the authors show how collaborative creativity... View Details

01 Dec 2005
News

Trillion-Dollar Fixer-Upper

viable,” says Slaughter. Today, CMBS represent a $550 billion market. It’s hard to overestimate the impact of this market restructuring. In fifteen years, the public equity and debt markets for commercial real estate have gone from View Details

Keywords: Roger Thompson; Real Estate

18 Aug 2021
News

Alumni on the Black Lives Matter Movement

2020 prompted reflection on how we could expand Edwards' active community engagement to provide even more support for our employees and communities, particularly as it relates to social equity and justice," said Scott Ullem (MBA 1994), Edwards’ chief View Details

Teaching Interest

General Management: Processes and Action

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done. Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details

01 Sep 2018
News

September 2018 Alumni and Faculty Books

media fat-shaming, they never lose their sense of humor. Full of smart, wise, and often hilarious lessons for mothers, daughters, fathers, and sons everywhere, this book is a must-read for anyone who needs a kick in the butt, a pat on the... View Details

01 Feb 1998
News

Running Up the Score

capable of competing with the big guys: NBC, CBS, and ABC." Underscoring its belief in the value of sports programming, Fox recently purchased (pending Major League Baseball's approval) the Los Angeles Dodgers, another example of a trend toward View Details

Keywords: Garry Emmons

May 2022
Supplement

Maestro Pizza (B): The Competition Awakens

By: Ramon Casadesus-Masanell and Fares Khrais

Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details

Citation

Purchase

26 Jan 2016
First Look

January 26, 2016

Abstract—Algorithms are powerful predictive tools, but they can run amok when not applied properly. Consider what often happens with social media sites. Today many use algorithms to decide which ads and links to show users. But when these... View Details

Keywords: Sean Silverthorne

01 Mar 2011
News

Local Hero

San Francisco. Following a subsequent job at Westinghouse Broadcasting headquarters in New York, in 1989 he became assistant to the chairman and CEO of CBS, Laurence Tisch. During a “fascinating” three years with Tisch, Baer became involved in charting strategic... View Details

Keywords: Deborah Blagg; Amusement, Gambling, and Recreation Industries; Arts, Entertainment

08 Mar 2004
Research & Ideas

Secret to Success: Go for “Just Enough”

success over the top. You may be immune to the grosser forms of celebration—how many really believed Dennis Koslowski's financial excesses at Tyco were a sign of good business leadership?—but culture is a strong shaper of worldview. These... View Details

Keywords: by Laura Nash & Howard Stevenson

02 Oct 2015
News

The ‘F’ Word

made it far enough to launch a spring and fall collection and received widespread media coverage. The brand was slowly starting to gain traction with customers, too. But by the end of 2012, the startup—running low on cash and plagued by... View Details

Keywords: Walt Disney Studios

12 Jul 2021
News

Alumni Confront the COVID-19 Crisis

overwhelmed, Alene continued production, providing face shields free of charge to more than 300 organizations across a dozen states. Among the media outlets that featured the effort were ABCs: Pandemic What You Need To Know, The White... View Details

Publications