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  • All HBS Web  (4,343)
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  • 02 Feb 2015
  • News

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

  • Teaching Interest

Technology and Operations Management

By: Himabindu Lakkaraju

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. Topics include digital marketplaces, technology, and data science. 

 View Details
  • April 2021 (Revised June 2021)
  • Case

IBM: Design Thinking

By: Srikant M. Datar, Amram Migdal and Paul Hamilton
This case describes the 2012-2020 effort at IBM to implement design thinking throughout the company and hire thousands of designers to serve on every product team alongside technical engineers and developers and product managers. IBM’s design transformation is told... View Details
Keywords: Business Ventures; Business Divisions; Business Units; Business Organization; Change; Change Management; Transformation; Competency and Skills; Talent and Talent Management; Design; Human Resources; Recruitment; Selection and Staffing; Innovation and Invention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Jobs and Positions; Job Design and Levels; Leading Change; Management; Business or Company Management; Goals and Objectives; Management Practices and Processes; Operations; Product; Product Design; Product Development; Organizations; Business Processes; Organizational Change and Adaptation; Organizational Design; Organizational Structure; Strategy; Adaptation; Adoption; Technological Innovation; Information Infrastructure; Information Technology; Technology Industry; Information Technology Industry; United States
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Datar, Srikant M., Amram Migdal, and Paul Hamilton. "IBM: Design Thinking." Harvard Business School Case 121-007, April 2021. (Revised June 2021.)
  • 17 Apr 2025
  • Blog Post

From Tech to Coaching: Empowering Women and Minority Leaders with Yue Zhao (MBA 2013)

most meaningful and urgent challenges in their professional lives. It’s a different kind of impact, but one that feels personal and lasting. Looking back, I realize that my career has always been about impact, whether through building products that shape global View Details
  • 04 Nov 2014
  • News

What Harvard Business School Learned From Its First Online Program

  • 30 Mar 2021
  • Video

Hue Beauty Crowd Favorite 2021 New Venture Competition Student Business Track

  • 22 Apr 2020
  • News

Leadership Talk with Sunil Gupta

  • 08 Jul 2024
  • Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

of digital technology that can help leaders achieve their strategic priorities. It’s vital for managers to engage with some of the basics of computer science because “they give people a framework to think about the direction that... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 20 Jun 2016
  • News

HBX Adds to Roster of Collaborating Colleges and Universities, Announces Over $1 Million in Institutional Need-based Scholarships Awarded for the HBX CORe Program

  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

2018 Boston: Harvard Business Review Press Driving Digital Strategy: A Guide to Reimagining Your Business By: Gupta, Sunil Abstract—Disruption and transformation get a lot of hype and for good reason. View Details
Keywords: Dina Gerdeman
  • 26 Jan 2017
  • News

Here's why tech giants want to keep content cheap

  • 08 May 2018
  • News

Harvard Business School’s HBX Announces ConneXt Live Virtual Event and Launch of HBX Community Platform

  • Video

Madhav Chavan & Rukmini Banerji

Dr. Madhav Chavan, Co-Founder and President of Pratham Education Foundation, describes his views on the opportunities for technology in education, giving the example of PraDigi – a digital initiative that provides tablets pre-loaded with educational content to children... View Details

    Jacqueline Ng Lane

    Jackie Lane is an Assistant Professor in the Technology and Operations Management Unit at Harvard Business School and a co-Principal Investigator of the Laboratory for Innovation Science at Harvard (LISH) at the Digital Data Design Institute (D^3) at Harvard. She... View Details

    • Video

    Funke Opeke

    Funke Opeke, founder and CEO of MainOne, examines the issue of corruption in Nigeria, arguing that it limits the country's ability to take advantage of the opportunities presented by digital infrastructure. View Details
    • Research Summary

    Overview

    By: Frank Nagle
    Professor Nagle studies how competitors can collaborate on the creation of core technologies, while still competing on the products and services built on top of them. His research falls into the broader categories of the futures of work, the economics of IT, and... View Details
    Keywords: Information Technology; Strategy; Technological Innovation; Collaborative Innovation and Invention; Economic Growth; Entrepreneurship; Technology; Internet; Mobile Technology; Online Technology; Technology Adoption; Technology Networks

      The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create

      A Harvard Business School professor and a16z crypto research partner and a career marketer and Web3 entrepreneur demystify the coming digital revolution, showing how NFTs will transform our online and offline... View Details
      • 05 Mar 2018
      • Working Paper Summaries

      Nowcasting Gentrification: Using Yelp Data to Quantify Neighborhood Change

      Keywords: by Edward L. Glaeser, Hyunjin Kim, and Michael Luca
      • 25 Apr 2022
      • Video

      IFC Intro: Henry McGee

      • 10 Sep 2021
      • News

      Human or Computer? Who’s Really Helping You With Customer Service?

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