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  • All HBS Web  (1,394)
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  • All HBS Web  (1,394)
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  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

integrates converging work documenting the centrality of these dimensions in interpersonal as well as intergroup perception. Structural origins of warmth and competence perceptions result from competitors judged as not warm, and allies... View Details
Keywords: Martha Lagace
  • 01 Sep 2015
  • News

Alumni and Faculty Books for September 2015

procedures, and guidelines for doing this. Approved! An Insider’s Guide to Getting Your Bank Loan Approved by Alan R. Stewart (MBA 1993) (SmallBizTraining Inc.) This guide to the world of small business banking is designed to give both... View Details
  • 16 Feb 2023
  • Blog Post

The Rituals of Case Method Teaching

marriages to death, and even to organizational practices designed to promote cohesion. When Alison Wood Brooks, the O'Brien Associate Professor of Business Administration, joined the HBS faculty, she was working on a paper about how... View Details
  • 19 May 2009
  • First Look

First Look: May 19, 2009

lives and the very structure and power dynamics of industries can't be managed as "silos," tucked away in corporate, university, or government research labs, in incubators, or within venture capital-funded entrepreneurial... View Details
Keywords: Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

service" designed for the average shopper. While retailers do not offer tiered loyalty programs, they do offer tailored coupons and other offers valued at par with the total spent in the store. The convexity in the reward View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

J.C. Cuddy. 10 Reasons to Design a Better Corporate Culture Published: December 22, 2008 Organizations with strong, adaptive cultures enjoy labor cost advantages, great employee and customer loyalty, and a smoother on-ramp in leadership... View Details
Keywords: by Sean Silverthorne
  • 14 Apr 2009
  • First Look

First Look: April 14, 2009

(roommate) problems in which agents can either be matched as pairs or remain single. We introduce a so-called bi-choice graph for each pair of stable matchings and characterize its structure. Exploiting this structure we obtain as a... View Details
Keywords: Martha Lagace
  • 24 Sep 2001
  • Research & Ideas

Why the Internet Doesn’t Change Everything

of sorts. They have allowed entrepreneurs to build empires out of fiber and thin air and to establish these empires in a realm without rules. They have challenged governments and their traditional authority—not by design or intent, but... View Details
Keywords: by Debora L. Spar
  • 03 Feb 2015
  • First Look

First Look: February 3

embedded. Although these tools involve disparate bodies of knowledge, they must be used in tandem to achieve maximum effect. Architectural capabilities provide managers with the ability to see a complex technical system in an abstract way and change the system's View Details
Keywords: Sean Silverthorne
  • 11 Oct 2016
  • First Look

October 11, 2016

of attention. The design of work units, spans of control, and spans of accountability are the main structural tools to influence work and information flows and to direct organizational attention to ensure... View Details
Keywords: Sean Silverthorne
  • 25 Aug 2022
  • News

September 2022 Alumni and Faculty Books

resources, or finance. By exploring the emergence and evolution of these positions, the authors examine the ways in which power at the apex of complex organizations is structured through roles and relationships, in response to diverse... View Details
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

older age. The design of purchased products varies strongly with household characteristics, suggesting the importance of heterogeneity in preferences and financial circumstances. A simple portfolio choice model shows that household loss... View Details
  • 19 Apr 2011
  • First Look

First Look: April 19

paper, we unpack the concept of absorptive capacity and separately explore the effect of different types of prior experience on the capacity to adopt external knowledge and make internal inventions. We also measure how absorptive capacity is influenced by changes in... View Details
Keywords: Sean Silverthorne
  • 01 May 2007
  • First Look

First Look: May 1, 2007

integrated innovation? Our model has firms with limited visibility that either control all aspects of product innovation (integrated innovation) or open their designs to components developed by other players (open innovation). We show... View Details
Keywords: Sean Silverthorne
  • 20 Jul 2010
  • First Look

First Look: July 20

http://www.springerlink.com/content/91647u2175267563/ Ownership Structure and Financial Constraints: Evidence from a Structural Estimation Authors: Chen Lin, Yue Ma, and Yuhai Xuan Publication: Journal of... View Details
Keywords: Martha Lagace
  • Web

Why You Might Want to Say Goodbye to the Annual Performance Review | Working Knowledge

they were discussing advancement opportunities with their managers and whether they felt they had what they needed to succeed. At the same time, the company created a leveling structure to explain the different tiers of roles and help... View Details
  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

review sites for family doctors, pediatricians, heart surgeons, psychiatrists and others involved in health care delivery? There are seven key barriers. Some can be overcome by a cleverly designed website, others are more View Details
Keywords: by John A. Quelch; Health
  • 19 Jun 2013
  • Research & Ideas

Analyzing Institutions to Solve Big Problems

The academic study of institutions provides important insights into topics such as job design and health-care reform. But the field is a complex one, and it's not always obvious to outsiders how the intellectual tools of the trade are... View Details
Keywords: by Carmen Nobel & Anna Secino
  • 05 Jul 2006
  • Research & Ideas

Reinventing the Dowdy Savings Bond

offered filers the option of investing part of their refunds in savings bonds at fifteen H&R Block offices north of Chicago in March and April 2006. This pretest was designed to pave the way for more substantial experimentation this... View Details
Keywords: by Julia Hanna; Banking; Financial Services
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

leaders focus on the few things that produce results and experiences for the right customers; (3) the best service operating strategies don't require tradeoffs, so leaders foster "both/and" thinking in designing winning... View Details
Keywords: Carmen Nobel
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