Custom - Publications - Faculty & Research

17 Nov 2022
News

Alumni Leaders on Decarbonization Strategies for Combating Climate Change

light-duty vehicles, the first to earn UL 9741 certification in North America, the first to earn OEM approval for battery health, and the first to earn revenue for fleet customers from utilities. We are hoping that the IRA helps us to... View Details

06 Feb 2025
News

How to Judge Your Next Job

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Clay Christensen was a legendary professor and thinker and his “Jobs to Be Done” theory—this idea that customers buy products to solve problems—was one of his... View Details

01 Dec 2013
News

Faster, Bigger, Stronger: Supersizing the NFL

together before the season," O'Reilly says. Guided by its extensive customer research, fan polling, and tracking of fan-engagement data across all its platforms, the NFL "gets smarter every day in terms of what our different fan segments... View Details

Keywords: Finance; Management; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

01 Jun 2017
News

Supercharged

electrify. The average bus travels only 135 miles a day along a predictable route, making range anxiety (the fear of being stranded in the middle of nowhere with a dead battery) a nonissue. There’s no need to invest in charging networks before there are enough View Details

Keywords: Alexander Gelfand; illustrations by Tavis Coburn

01 Jun 1997
News

Sorting Myth from Reality at Hong Kong Conference

prices have been going up." Fung ran through a list of positives: Hong Kong won't be governed under Chinese law but will retain its common law system; its status as a separate customs and immigrations territory will continue; and the Hong... View Details

Keywords: Alejandro Reyes

01 Mar 2017
News

Alumni and Faculty Books for March 2017

symptoms of projectitis and how to defeat it; what digitized processes are and the role they play in performance improvement; how to identify key metrics and develop a balanced measurement scorecard; how to sense deep customer and... View Details

01 Dec 2018
News

Hard Choices

much in the employer’s interest to also be there for them. I ask you, does it maximize profit to treat customers well by selling them products that represent good value for the money, or is it best to charge them as much as you can while... View Details

Keywords: Seth Klarman (MBA 1982)

01 Dec 1998
News

Managing the Business of Life

afforded Middlebrooks precious peace of mind at work, knowing her children were in a safe, loving, and familiar environment. In addition, she credits husband William, who owns a customer service and training firm, with sharing equally in... View Details

01 Jun 2009
News

Dispatches from the Global Classroom

first round of financing. He estimates that returns from IGNIA investments such as Primedic could exceed 30 percent, thanks to the sheer scale of the BoP market. “Alternatives for these customers are so inefficient that it represents a... View Details

Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management, Scientific, and Technical Consulting Services; Professional Services

Publications