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  • All HBS Web  (1,320)
    • People  (2)
    • News  (339)
    • Research  (766)
    • Events  (2)
    • Multimedia  (5)
  • Faculty Publications  (390)

Show Results For

  • All HBS Web  (1,320)
    • People  (2)
    • News  (339)
    • Research  (766)
    • Events  (2)
    • Multimedia  (5)
  • Faculty Publications  (390)
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  • 21 Jul 2009
  • First Look

First Look: July 21

9001 Quality Management System standard predicts changes in organizational outcomes such as profits. This is the first large-scale study to explore how employee outcomes such as employment, earnings, and health and safety change when... View Details
Keywords: Martha Lagace
  • Web

2019 Symposium - Race, Gender & Equity

Psychology doctoral program. Her research examines the experience of discrimination, its impact on mental health and intergroup relations. Her courses have ranged from Abnormal Psychology to the Psychology of Racism. Banks has published... View Details
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

https://cb.hbsp.harvard.edu/cbmp/product/717430-PDF-ENG Harvard Business School Case 814-033 A Note on Healthcare IT and Applications to the Healthcare Industry This note provides an overview of three key healthcare IT areas: electronic medical records and electronic... View Details
Keywords: by Sean Silverthorne
  • 18 Aug 2009
  • First Look

First Look: August 18

Accounting Studies (forthcoming) Abstract Over the past 30 years, there have been significant changes in the distribution of earnings (cross-sectional variation has increased, with increasing left skewness) as well as in corporate payout... View Details
Keywords: Martha Lagace
  • May 2024
  • Supplement

DRSi (A)

By: Richard S. Ruback and Royce Yudkoff
In March of 2019, Jen Ransom Fuller purchased DRSi. DRSi, located in Bellevue, Washington, printed and reproduced architectural plans and drawings. Fuller planned to use her first year of ownership to learn the business and to run it in much the same way as the seller.... View Details
Keywords: Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Leading Change; Business or Company Management; Problems and Challenges; Health Pandemics; Selection and Staffing; Employee Relationship Management; Production; Logistics; Safety; United States; Washington (state, US)
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Ruback, Richard S., and Royce Yudkoff. " DRSi (A)." Harvard Business School Multimedia/Video Supplement 224-717, May 2024.
  • 12 Apr 2023
  • News

Step Change

since you're always asking, I just met two cofounders, and we're going to start the Starbucks of health clinics in Egypt.' " Enan was interested; in Egypt, about 5 percent of the population has private View Details
Keywords: Julia Hanna; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
  • 01 Dec 2012
  • News

From Where We Stand

past decade, I have structured my life in a more "balanced" fashion, making time for family, community volunteerism and leadership (chairing several nonprofits), and corporate board work. While I have welcomed the ongoing successes of... View Details
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

to have packaged and measured the relationships in a way that made sense to a lot of people. Q: Many companies approach creating a good customer experience as a discrete action: a customer satisfaction program, for example. But your books detail an integrated set of... View Details
Keywords: by Sean Silverthorne
  • 20 Dec 2019
  • News

The 19 Musts of 2019

deftly weaves in rich storylines from her experience as a psychotherapist—not just to entertain or teach us about others but to beautifully and subtly teach us even more about ourselves.” —Dr. Darria Long Gillespie (MBA 2005), ER doctor, TV host, View Details
Keywords: podcast; Arts, Entertainment
  • 01 Dec 1996
  • News

Starting Up and Starting Over

was tempered by lingering economic fears: one poll indicated that nearly half of all Americans expected that within a decade, another depression would devastate the country. With the health of the peacetime economy now the nation's top... View Details
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

Cisco relies on three layers of customer data to inform its efforts to improve customer satisfaction: The overall satisfaction survey that customers fill out annually; interviews with targeted customer segments, follow-on surveys, and sessions with View Details
Keywords: by Jean Ayers
  • Web

Impact Stories - Business & Environment

social responsibility in all corporate affairs. That now lives under the rubric ESG-- Environment, Society, and Governance." Gina Hall MBA 1986 | Partnering for a Low Carbon Future “I’m slowing climate change by harnessing the power of... View Details
  • 01 Sep 2011
  • News

Coming Full Circle

students; currently, 132 students are studying to receive a DBA (offered in accounting, management, marketing, strategy, and TOM) or, in collaboration with Harvard’s Graduate School of Arts and Sciences, a PhD (business economics, organizational behavior, and View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Mar 2009
  • News

Damon Silvers

reinvesting in the underpinnings of our economy and laying the groundwork for long-term prosperity. That means investing in infrastructure, clean energy, and education. We need to address the health-care crisis and end the shame of tens of millions of Americans without... View Details
Keywords: Roger Thompson; Administration of Economic Programs; Government; Transportation Equipment Manufacturing; Manufacturing; Transportation
  • 01 Dec 2010
  • News

Ilene Lang

professional lives in a new direction. An early pioneer in the high-tech world, Ilene Lang (MBA 1973) worked in senior management and chief leadership roles at established corporations and start-ups alike during the 1980s and ’90s,... View Details
Keywords: Julia Hanna; interview; News, Library, Internet, and Other Services; Information; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Oct 1999
  • News

The View from the Pit

Harvard's School of Public Health since 1976 and has spent much of her professional career applying corporate and industrial models to the health-care field. Her research activity at HBS focuses on the... View Details
Keywords: Judith A. Ross
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

city employees are legally protected by many state constitutions. The key constraint in changing health care obligations, however, is usually political, especially pressure from public employee unions. If healthcare benefits can be... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • 04 Mar 2014
  • First Look

First Look: March 4

Michael Dell refocused his newly private company on services and solutions, the entire corporation was pushed to embrace social media. Purchase this case: http://hbr.org/product/building-a-social-media-culture-at-dell/an/514096-PDF-ENG... View Details
Keywords: Sean Silverthorne
  • 07 Sep 2021
  • News

September 2021 Alumni Books

level of accomplishment aren’t eager for others to know. Few women, and few women of color, have created multimillion-dollar brands in senior corporate positions, legendary entrepreneurial environments, and startups. Hilliard’s fearless... View Details
Keywords: Margie Kelley
  • June 2020
  • Case

Career Karma: Growth in a Time of Global Uncertainty (A)

By: Laura Huang, Elizabeth Jiang and Brandon Yu
Career Karma is a startup focused on helping individuals looking to transition careers into computer engineering roles or similar fields by preparing them for formal technical training programs, or “coding bootcamps,” that would lead to a successful career pivot upon... View Details
Keywords: Business Ventures; Business Growth and Maturation; Business Plan; Business Startups; Education; Training; Entrepreneurship; Corporate Entrepreneurship; Social Entrepreneurship; Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Marketing Strategy; Organizations; Mission and Purpose; Personal Development and Career; Health Pandemics; Technology Industry; Education Industry; Employment Industry
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Huang, Laura, Elizabeth Jiang, and Brandon Yu. "Career Karma: Growth in a Time of Global Uncertainty (A)." Harvard Business School Case 420-121, June 2020.
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