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Show Results For
- All HBS Web
(1,317)
- People (2)
- News (339)
- Research (766)
- Events (2)
- Multimedia (5)
- Faculty Publications (392)
- 15 Nov 2024
- News
Driving Change
Speaking to nearly 700 alumni at the Women’s Leadership Summit last week, HBS Professor Robin Ely addressed both current and emerging challenges facing women in leadership roles, while emphasizing the critical importance of continued progress. “Today, we face a fresh... View Details
- 09 Jul 2019
- News
The Road to Impact
organizations, including the Bedford Stuyvesant Restoration Corporation and the Brooklyn Children’s Museum. So in 2003, when he knew it was time to finally pursue his long-held dream, he was familiar with the landscape. “My observation... View Details
- May 16, 2016
- Article
Food Safety Economics: The Cost of a Sick Customer
By: Dina Gerdeman and John A. Quelch
Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Agriculture and Agribusiness Industry; Consumer Products Industry; Food and Beverage Industry; Insurance Industry; Public Administration Industry; Public Relations Industry; Retail Industry; Service Industry; Mexico; North America; United States; Canada
Gerdeman, Dina, and John A. Quelch. "Food Safety Economics: The Cost of a Sick Customer." Harvard Business School Working Knowledge (May 16, 2016).
- 01 Jun 2009
- News
Dispatches from the Global Classroom
for our ten-day Immersion Experience Program (IXP) to Mexico, Santa Ana del Valle, located in one of Mexico’s poorest states, is the unassuming launchpad for a trip that will end with tours of several multibillion-dollar corporations and... View Details
- 21 Oct 2008
- First Look
First Look: October 21, 2008
Working PapersCan Higher Prices Stimulate Product Use? Evidence from a Field Experiment in Zambia (revised) Authors:Nava Ashraf, James Berry, and Jesse M. Shapiro Abstract The controversy over whether and how much to charge for health... View Details
Keywords: Martha Lagace
- 30 Jan 2012
- Research & Ideas
Measuring the Efficacy of the World’s Managers
for the survey included primarily middle managers in manufacturing plants, although over time the data collection was extended to other industries, such as retail, schools, and hospitals. The approach was to interview those who were high enough on the View Details
Keywords: by Carmen Nobel
- 09 Nov 2010
- First Look
First Look: November 9, 2010
Era for Raiders Author:Guhan Subramanian Publication:Harvard Business Review 88, no. 11 (November 2010) Abstract The article presents information on corporate methods of preventing hostile takeovers by View Details
Keywords: Sean Silverthorne
- 16 Dec 2020
- Blog Post
Alumni on the Black Lives Matter Movement
investment firm, he and his partners paid particular attention to defining their corporate culture by considering, “How are we going to behave with each other, how we’re going to be with clients, how do we practice our authenticity?” he... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
Cisco relies on three layers of customer data to inform its efforts to improve customer satisfaction: The overall satisfaction survey that customers fill out annually; interviews with targeted customer segments, follow-on surveys, and sessions with View Details
Keywords: by Jean Ayers
- Web
Impact Stories - Business & Environment
social responsibility in all corporate affairs. That now lives under the rubric ESG-- Environment, Society, and Governance." Gina Hall MBA 1986 | Partnering for a Low Carbon Future “I’m slowing climate change by harnessing the power of... View Details
- 01 Sep 2011
- News
Coming Full Circle
students; currently, 132 students are studying to receive a DBA (offered in accounting, management, marketing, strategy, and TOM) or, in collaboration with Harvard’s Graduate School of Arts and Sciences, a PhD (business economics, organizational behavior, and View Details
- 01 Mar 2009
- News
Damon Silvers
reinvesting in the underpinnings of our economy and laying the groundwork for long-term prosperity. That means investing in infrastructure, clean energy, and education. We need to address the health-care crisis and end the shame of tens of millions of Americans without... View Details
- 01 Dec 2010
- News
Ilene Lang
professional lives in a new direction. An early pioneer in the high-tech world, Ilene Lang (MBA 1973) worked in senior management and chief leadership roles at established corporations and start-ups alike during the 1980s and ’90s,... View Details
- 06 Mar 2012
- First Look
First Look: March 6
residential real estate and away from more productive investments. Third, the cost of professional investment management is too high, which drains talent from other industries. The financial sector could promote the health and... View Details
Keywords: Sean Silverthorne
- 01 Sep 2006
- News
Light Years Ahead
investment. In addition, he worked half-time with a Boston-based management consulting firm on the strategy problems of several important corporate clients. He soon decided to focus his full attention on HBS. As the first graduate of the... View Details
- 14 Nov 2019
- Book
Lifting the Lid on Turkey's Hidden Business History
Turkey’s economic development story has always been something of a black box for scholars to understand, perhaps in part because many of the most successful business enterprises there have been in family hands and largely closed to public scrutiny. The authors of a new... View Details
Keywords: by Sean Silverthorne
- 02 Aug 2016
- First Look
August 2, 2016
corporate participation in programs that lack certification but instead incorporate civil society scrutiny can, under certain conditions, serve as a credible signal of environmental management capabilities by discouraging firms with... View Details
Keywords: Sean Silverthorne
- 23 Nov 2020
- Blog Post
We Rise
make more money.” The data back up that philosophy. A 2016 survey of publicly traded companies from the Peterson Institute for International Economics found that the presence of more women in top positions of corporate management... View Details
- 01 Sep 2020
- News
We Rise
believe investing in women-led companies will make more money.” The data back up that philosophy. A 2016 survey of publicly traded companies from the Peterson Institute for International Economics found that the presence of more women in top positions of View Details
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
messages to those who are not interested in their products or services. It is now possible for chief marketing officers to calculate return on marketing investment and to report regularly to the corporate board progress against three or... View Details