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  • 01 Jun 2008
  • News

Where Are They Now?

systems from Purdue. He joined the HBS faculty in 1976 and helped build the School’s curriculum in the nascent area of computer-based technology. With a few savvy, prescient students, he launched the View Details
Keywords: Mary Ellen Gardner; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • May 16, 2016
  • Article

Food Safety Economics: The Cost of a Sick Customer

By: Dina Gerdeman and John A. Quelch
Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.

Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Agriculture and Agribusiness Industry; Consumer Products Industry; Food and Beverage Industry; Insurance Industry; Public Administration Industry; Public Relations Industry; Retail Industry; Service Industry; Mexico; North America; United States; Canada
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  • 01 Jun 2022
  • News

Vision: Into the Breach

covers direct costs of a cyberattack and protects companies if they are sued for disruptions to their computer systems, malicious or otherwise. But the company is preparing to move beyond cyber insurance:... View Details
Keywords: Alexander Gelfand
  • 28 Nov 2012
  • What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

inherently wrong with pay for performance, only in the way that specific plans have been designed and implemented." Mathews Daniel Kapito helped frame the challenge. As he put it, "People are... View Details
Keywords: by James Heskett
  • 29 May 2013
  • Research & Ideas

Faculty Symposium Showcases Breadth of Research

hosting contests to find solutions to problems ranging from automotive design to cleaning up oil spills. Karim R. Lakhani has spent the past five years working with NASA, Harvard Medical School, and TopCoder... View Details
Keywords: by Carmen Nobel; Financial Services
  • 18 Jun 2013
  • First Look

First Look: June 18

managers-firms with the greatest information frictions prior to the rule change. We report three changes related to compensation after 1992 for division managers. First, within firms with dispersed managers, division manager pay co-moves... View Details
Keywords: Anna Secino
  • 23 Oct 2012
  • First Look

First Look: October 23

allowable constraints. The method then designs a point system that is based on the selected priority criteria and approximately maximizes medical efficiency, i.e., life year... View Details
Keywords: Sean Silverthorne
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

interconnected companies, specialized suppliers, service providers, firms in related industries, and associated institutions in particular fields that compete but also... View Details
Keywords: Re: Michael E. Porter
  • 14 Dec 2011
  • Research & Ideas

The New Measures for Improving Nonprofit Performance

experience in the for-profit sector? Mario Morino: My background was in the IT industry, working in systems management, which is fundamentally about tracking the performance and integrity of large View Details
Keywords: by Julia Hanna
  • 23 Oct 2019
  • News

Negotiators Share Lessons from High-Stakes Global Diplomacy

Madeleine Albright was interviewed for the American Secretaries of State Project, a collaboration among faculty members at HBS, Harvard Kennedy School, and Harvard Law School designed to extract lessons in... View Details
Keywords: University Collaborations
  • 24 Oct 2017
  • Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

tax system can help us get there" On a recent and unexpectedly warm day for a New England fall, Harvard Business School Working Knowledge sat down to discuss  tax policy in general View Details
Keywords: by Sean Silverthorne
  • 11 Sep 2012
  • First Look

First Look: September 11

high commitment and broad responsibilities, the leadership intended to provide a level of client service that would justify premium rates. However, the system is not working.... View Details
Keywords: Sean Silverthorne
  • 29 Aug 2006
  • First Look

First Look: August 29, 2006

  Working PapersInternational Financial Integration and Entrepreneurship Authors:Laura Alfaro and Andrew Charlton Abstract We explore the relation between international... View Details
Keywords: Sean Silverthorne
  • 03 Sep 2020
  • Op-Ed

Why American Health Care Needs Its Own SEC

services of unknown quality. The lack of transparency protects providers and insurers from needing to compete on the price and quality of their services. Lack of competition,... View Details
Keywords: by Regina E. Herzlinger; Health
  • 01 Mar 2006
  • News

Robots to the Rescue

and pack it for shipment. But Mountz has a better idea. As founder and CEO of Kiva Systems based in Woburn, Massachusetts, he has developed a fulfillment View Details
Keywords: robotics; Architectural, Engineering, and Related Services; Architectural, Engineering, and Related Services
  • 02 Feb 2016
  • First Look

February 2, 2016

Matthew R. Lyle, and Charles C.Y. Wang Abstract—Under fairly general assumptions, expected stock returns are a linear combination of two accounting-based characteristics—book to market and ROE. Empirical... View Details
Keywords: Sean Silverthorne
  • 23 Aug 2004
  • Research & Ideas

Strategy for Small Fish

constraints of vertical integration. As with IDe or deNovis, they create system solutions by combining their specialized assets with complementary products and platforms provided by other niche players View Details
Keywords: by Marco Iansiti & Roy Levien
  • 07 Sep 2020
  • Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

through a few months, when normalcy would resume. The Paycheck Protection Program (PPP)—government-funded forgivable loans designed to help businesses pay their employees—would help them weather the storm. Six months later, there’s still... View Details
Keywords: by Danielle Kost; Service; Service
  • 19 Apr 2011
  • First Look

First Look: April 19

network relations for others. An analysis of the population dynamics of the intergovernmental organizations (IGOs) that are the basis of the interstate networks that influenced global economic relations, peace, View Details
Keywords: Sean Silverthorne
  • 17 Feb 2015
  • HBS Case

HBS Cases: The Battle for San Francisco

and proud that their companies are creating products and services that are changing the world for the better," says Rose. "At the same time they realize that San... View Details
Keywords: by Michael Blanding; Technology