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  • All HBS Web  (1,544)
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  • All HBS Web  (1,544)
    • People  (3)
    • News  (220)
    • Research  (1,173)
    • Multimedia  (1)
  • Faculty Publications  (662)
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  • August 2002 (Revised February 2018)
  • Teaching Note

Customer Profitability and Customer Relationship Management at RBC Financial Group

By: V.G. Narayanan
Teaching Note for 102-043 and 102-072. View Details
Keywords: Banking Industry; Banking Industry; Canada
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Narayanan, V.G. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Teaching Note 103-013, August 2002. (Revised February 2018.)
  • 15 Sep 2009
  • First Look

First Look: September 15

Newbridge Capital, faces a tough call in regard to his firm's investment in Shenzhen Development Bank, China's fifteenth-largest commercial bank listed on the Shenzhen Stock Exchange. Due to the aggressive lobby of the existing management... View Details
Keywords: Martha Lagace
  • August 1985 (Revised July 1991)
  • Case

Bankers Trust New York Corp.

By: Dwight B. Crane and Robert G. Eccles Jr.
Keywords: Banking Industry; New York (state, US)
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Crane, Dwight B., and Robert G. Eccles Jr. "Bankers Trust New York Corp." Harvard Business School Case 286-005, August 1985. (Revised July 1991.)
  • 15 Mar 2011
  • First Look

First Look: March 15

incorporating their qualitative and quantitative measures in central organizational planning, decision making, and accountability mechanisms. We call the experts that achieve such positions of influence "frame-makers." In the... View Details
Keywords: Sean Silverthorne
  • 28 Feb 2017
  • First Look

First Look at New Research, February 28

case:https://cb.hbsp.harvard.edu/cbmp/product/517051-PDF-ENG Harvard Business School Case 517-052 Nestlé: Nutrition, Health, and Wellness No abstract available. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/517052-PDF-ENG Harvard Business School Case... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2011
  • News

‘Green’ Trailblazers

capital Carter Roberts (MBA 1988) World Wildlife Fund Worldwide locations World's largest independent conservation organization Brian Robertson (MBA 2004) Amonix Seal Beach, California; North Las Vegas, Nevada; and Torrance, California... View Details
Keywords: Health, Social Assistance; Management; Architectural, Engineering, and Related Services; Professional Services
  • January 2010 (Revised March 2010)
  • Supplement

The Congressional Oversight Panel's Valuation of the TARP Warrants (B)

By: Carliss Y. Baldwin
The Congressional Oversight Panel wants to value the warrants issued to the government in connection with the TARP investments of 2008, in order to increase the transparency of options repurchases. The case describes the methodology used to value the warrants. This... View Details
Keywords: Financial Crisis; Investment; Public Opinion; Valuation; Banking Industry; Banking Industry; United States
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Baldwin, Carliss Y. "The Congressional Oversight Panel's Valuation of the TARP Warrants (B)." Harvard Business School Supplement 210-036, January 2010. (Revised March 2010.)
  • September 2004 (Revised October 2004)
  • Case

Pat Anderson

By: Leslie A. Perlow and Daisy Wademan
Patten Bank's pending sale jeopardizes Pat Anderson's prospect of receiving an expected year-end bonus. What to do now? This problem follows several earlier conflicts that Anderson has confronted during the past four-and-one-half years spent working as an analyst and... View Details
Keywords: Change Management; Organizational Culture; Organizational Change and Adaptation; Conflict Management; Power and Influence; Executive Compensation; Banking Industry; Banking Industry; United States
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Perlow, Leslie A., and Daisy Wademan. "Pat Anderson." Harvard Business School Case 405-033, September 2004. (Revised October 2004.)
  • 20 Sep 2021
  • Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

Uber and Lyft to classify their drivers as employees, rather than independent contractors, since driving is central to their work. Drivers would get minimum wage, overtime, paid sick leave, and unemployment... View Details
Keywords: by Lane Lambert; Technology
  • 18 Oct 2021
  • Blog Post

How Much is Freedom Worth? For Gig Workers, a Lot.

Uber and Lyft to classify their drivers as employees, rather than independent contractors, since driving is central to their work. Drivers would get minimum wage, overtime, paid sick leave, and unemployment... View Details
Keywords: Consumer Products
  • 21 May 2024
  • Blog Post

IFC India: From Trash to Treasure: Inside a Waste Management Site in Mumbai

amounts of recyclable plastic available in that huge stockpile is an operational marathon (1). Dalmia is doing this with a hub and spoke model, consisting of centralized sorting facilities (hubs) connected to various recycling facilities... View Details
  • 01 Mar 2006
  • News

The Little Ice-Cream Company That Could

friend persuaded him to apply to HBS, where he arrived in the fall of 1966, newly married and with a razor-thin bank account. “When the oilman came to the door with the bill after filling the tank, we’d hide in the closet,” he recalls.... View Details
Keywords: Roger Thompson; Food Manufacturing; Manufacturing
  • 28 Nov 2018
  • Blog Post

Making the Switch from Finance to Fitness

“Fitness is your hobby. Finance is your career.” - Words so false that they changed my life.  Finance After graduating from Yale University, I joined the fast-paced world of Foreign Exchange (FX) at a large US-based investment bank in New... View Details
Keywords: Entertainment / Media / Sports
  • Web

Buy Now, Pay Later: Research Links - Secondary Resources

Mortgage Debt on Homes Other Than Farm Homes at the Fourteenth Census, 1920 (Washington, D.C.: Government Printing Office, 1923). Ham, Arthur H. A Credit Union Primer; an Elementary Treatise on Cooperative Banking (New York City: Division... View Details
  • 26 Mar 2014
  • Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

use of electronic health records and greater delegation were independently associated with higher levels of production. That is, practices that increased the number of tasks performed using EHR saw an increase in clinician productivity,... View Details
Keywords: by Dina Gerdeman; Health
  • 27 Dec 2010
  • Research & Ideas

HBS Faculty on 2010’s Biggest Business Developments

$38 trillion. Once again, the inexorable shift in demographics, combined with high and increasing healthcare costs, will result in a widening gap between tax intake and payment outflow for Medicare. On another front, the government is also on the hook for insuring... View Details
Keywords: by Staff
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

intervened ruthlessly (and sometimes unfairly) when he saw profits suffer. After thirty years, when his little seventy-person firm became one of the largest industrial operations and employers in Germany, he again established a central... View Details
Keywords: by Sean Silverthorne
  • 01 Apr 2002
  • News

Back in Business

especially affected. In the wake of the attack, there are two central questions: What should be done with the site where the twin towers once stood? How will those decisions be made? Empowered to address those questions is John C.... View Details
Keywords: 9/11; NYC; New York City; Government
  • 12 Aug 2002
  • Op-Ed

Using Big Business to Fight Poverty

economic growth has stagnated, and poverty is on the rise. Most people in Latin America, the Middle East, and Central Asia are poorer today than they were ten years ago, and most Africans were better off forty years ago. The average per... View Details
Keywords: by George C. Lodge
  • December 1995
  • Teaching Note

Millegan Creek Apartments, The TN

By: William J. Poorvu and John H. Vogel Jr.
Teaching Note for (9-395-118). View Details
Keywords: Banking Industry; Banking Industry; Texas
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Poorvu, William J., and John H. Vogel Jr. "Millegan Creek Apartments, The TN." Harvard Business School Teaching Note 396-144, December 1995.
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