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Show Results For
- All HBS Web
(1,510)
- People (1)
- News (566)
- Research (903)
- Multimedia (5)
- Faculty Publications (196)
- 13 Feb 2019
- News
We’re All Going to Get Hacked
Rothrock’s cell phone rings. Rothrock (MBA 1988) is the CEO of the cybersecurity firm Red Seal, and a higher-up at Sony was looking for his help. After the breach, he told Rothrock, the company essentially hit factory reset on their... View Details
- 21 Dec 2022
- News
HBS Community Comes Together in Wake of Ukraine Invasion
decreased supply of traditional food exports of wheat and corn from Russia and Ukraine will also result in rising prices, Shih said. "You'll pay more for everything that uses wheat and corn and flour.” Harvard Ukrainian Research... View Details
- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
all citizens of our country have access to healthcare and other necessities of life.” MAY 2 Garuda Aerospace, led by CEO Agnishwar Jayaprakash (PLDA 25, 2018), is employing his company’s drones to deliver vaccines and medical supplies.... View Details
- 12 Sep 2024
- Blog Post
Amager Bakke: I Like This Waste Incinerator in My Backyard!
($611m). The plant is publicly owned by five Copenhagen-area municipalities. CEO Jacob Simonson led a presentation for our group on how the facility functions within the Copenhagen ecosystem. Amager Bakke provides residents with a dual... View Details
- 07 Aug 2012
- First Look
First Look: August 7
to reductions in dividends relative to the reference point set by prior dividends. Managers with strong but unobservable cash earnings separate themselves by paying high dividends but retain enough earnings to be likely not to fall short... View Details
Keywords: Sean Silverthorne
- 01 Apr 2000
- News
Getting the Message
Global Internet Practice. He previously served as founder and CEO of an interactive brand marketing consultancy, where he developed patented applications to help corporations build relationships between their brands and their customers in... View Details
Keywords: Susan Young
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
during times of economic stress. During such times, the most important advice that one can give is first remember that the service profit chain starts with employees—therefore, preserve that resource; second, consider dividing jobs at lower View Details
Keywords: by Sean Silverthorne
- 28 Oct 2008
- First Look
First Look: October 28, 2008
assessments when race was less relevant (Study 4). Practical and theoretical implications for interracial interaction are considered. Households' Willingness to Pay for Public Goods: Evidence from Patagonia's Introduction of Organic... View Details
Keywords: Martha Lagace
- 08 Feb 2011
- First Look
First Look: Feb. 8
CEO Pay? Evidence from UK Companies Authors:Joseph J.Gerakos, Joseph D. Piotroski, and Suraj Srinivasan Abstract This paper examines the extent that interactions with U.S. markets impact the compensation practices of non-U.S. firms. Using... View Details
Keywords: Sean Silverthorne
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
services. Features that are not valued and therefore are not used. Decreasing price premiums for innovations that historically created value. An overserved customer will say, "Sure, I will take the next version of your product, I just won't View Details
- 01 Dec 2014
- News
Case Study: Growing the Family Business
cleanliness and are staffed with teachers who use a proprietary curriculum to create an educational environment. Customers pay a significant premium for convenience—as much as $13 an hour for infant care versus $4 an hour or less for... View Details
- 09 Apr 2025
- News
The Working Parent Revolution
exacerbated by the workplace flexibility of the COVID era has put increasing demands on businesses to offer or expand benefits that support family schedules. In this episode of Skydeck, contributor April White talks to Stephen Kramer (MBA 1997), View Details
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
amount of e-nun-ci-a-tion helps. Before long, you’re hollering into a void of inhumanity, asking to speak with a human. All this can leave us feeling that we’re being held captive in a robot-hostage situation, says Alex Sambvani (MBA 2017), View Details
- 16 Nov 2020
- Research & Ideas
Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.
The strained presidential transition facing President-elect Joe Biden probably rings true for many CEOs and other business leaders stepping into new positions of power. We asked Rosabeth Moss Kanter, an expert on leadership and change, to... View Details
Keywords: by Sean Silverthorne
- 12 Jan 2015
- News
Good Investments
inside the booth owned by tech startup Barared to do everything from place phone calls to pay bills, deposit money, and buy minutes for their mobile phones. It’s a convenience for her customers, Reyes says: Chimalhuacán has only two bank... View Details
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
controlling the flow of the investment. For an example of what we mean, let's look at Teradyne, the maker of semiconductor test equipment. In 1997, the company was confronted with an important innovation: the application of CMOS chip technology in testers. Chairman and... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
- 13 Jan 2009
- First Look
First Look: January 13, 2009
most productive sites prefer to pay CPC, while advertisers with lower quality sites prefer to pay CPA—a result that may be viewed as counterintuitive since low quality sites cannot proudly tout their... View Details
Keywords: Martha Lagace
- 19 Aug 2024
- News
Quantum Leap
idea suffered from both density and doubt. In short, we wondered not only what its applications really looked like in practice but also if it could ever really live up to its hype. Those questions are at the heart of our recent profile of John Levy, View Details
- 12 Oct 1999
- Research & Ideas
Value Judgments: Business Ethics Across Borders
had built its reputation by being environmentally responsible ran into trouble when it expanded its business into India," she explains, "because people there were not willing to pay for the world-class technology necessary to... View Details
Keywords: by Judith A. Ross
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
business of rationality or emotionality?” To kick off the conversation, Raman relayed what happened when Cleveland Clinic CEO Delos "Toby" Cosgrove visited a class at HBS a few years ago to discuss a case study on the renowned hospital.... View Details