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Show Results For
- All HBS Web
(1,424)
- People (4)
- News (488)
- Research (868)
- Multimedia (2)
- Faculty Publications (60)
- 01 Apr 1997
- News
Facing the Music
switch to CD format, sales picked up considerably as customers rushed out to replace their vinyl record collections with the same music reissued on the new technology. Now, explains Zelnick, the CD boom has played itself out. "The CD... View Details
Keywords: Marguerite Rigoglioso
- 28 Aug 2012
- First Look
First Look: August 28
issues of econometric and scientific uncertainty. As a result, the basis for the broader legitimacy of the WTO is shifting from questions of representation that have long drawn attention to epistemic issues, especially concerning the... View Details
Keywords: Sean Silverthorne
- 10 Aug 2017
- News
Skydeck Live: The Happiness Equation
execute. Saying hi to your team in the morning, picking up your kids from day care. Just do it. On things that...take a lot of time and aren't very important, you have to regulate those. That's the 147 average emails we get a day. That's... View Details
- 10 Mar 2021
- News
New Releases: Alumni and Faculty Books, Podcasts
moms don’t have time to do: eat, read, work out, breathe, and have sex. Actress Evangeline Lilly writes about the importance and impact of film. Bestselling author Rene Denfeld focuses on her relationship with food after growing up... View Details
- 13 Nov 2007
- Research & Ideas
Six Steps for Reinvigorating America
innovation and the opportunity to participate in the "white coat" economy and life sciences revolution of the 21st century. Writes a new social contract based on real family values, creating fair and flexible workplaces that are productive while also View Details
Keywords: by Sean Silverthorne
- 01 Jun 2015
- News
Higher Ground
board of Mexico’s National Symphony Orchestra. His father, world-renowned cellist Carlos Prieto, a frequent Yo-Yo Ma collaborator, often hosted musicians at the family home. Prieto took up violin at an early age and would continue to play... View Details
- Profile
Michael R. Bloomberg
news and information company, Bloomberg emerged as a billionaire business titan intent on changing the world. Having made his mark in business, he turned his attention to the political arena. In 2002, just four months after the attacks of... View Details
- 01 Dec 2011
- News
At Your Service
notes Frei, the UPS Foundation Professor of Service Management. Morriss, the cofounder and managing director of the Concire Leadership Institute, which advises managers in the public, private, and nonprofit sectors, says that as... View Details
- 19 Jun 2017
- News
How Women's Basketball Conquered Europe
ended up placing several players there, and within a matter of a couple years, all of a sudden I found that I had about three dozen players in maybe 10 different countries. And then calls started coming in. Remember, this is before emails... View Details
- 03 Jan 2016
- Research & Ideas
NFL Black Monday: How Much Do Coaches Really Matter?
turnarounds. Thus, Holcomb, Holmes Jr., and Connelly argued that “firms must pay close attention both to their resource endowment and to the ability of their managers to extract value." The tale of three coaches Consider the... View Details
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
Millennials are disruptive bunch. The first generation to grow up with the internet, consumers born after 1980 are used to relying on technology and engineering to do almost everything—including shopping (Amazon), listening to music... View Details
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
insufficient institutional checks and balances. At Enron at the end of 1999, the options that were vested were worth $2.4 billion. That is too much temptation to put in front of people—temptation to sell out secretly, "cooking the books" as necessary to hold... View Details
Keywords: by Harvard Management Update
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
Almost everyone has dialed a simple phone number—be it to order a pair of socks or reserve a flight to New York—only to end up navigating a seemingly endless labyrinth of options, all because a mechanical voice continually invites them to... View Details
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
demarcation. Now the workers are on the floor, delivering orders or helping customers with the new kiosks; Karavites has updated his employee training to include a focus on customer interaction. Average customer count is up at this... View Details
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
Thomke, who grew up in a Mercedes-Benz company town near Stuttgart, Germany, it comes down to the basics. "Rather than competing on the basis of discounts, U.S. carmakers need to get to the point where people want to buy their... View Details
- 01 Mar 2017
- News
The Middle Way
Woods”—a series of demonstrations involving environmental and First Nations activists blocking the path of logging equipment and chaining themselves to trees and bulldozers. The protests attracted international attention and spread beyond... View Details
Keywords: Dan Morrell; photos by Kamil Bialous
- 15 Sep 2003
- Lessons from the Classroom
HBS Cases: Developing the Courage to Act
decisions, often in the face of considerable uncertainty. In keeping with the then-prevailing philosophy of pragmatism, cases should describe real problems and students should be able to practice sizing up situations and deciding on... View Details
Keywords: by David A. Garvin
- 11 May 2011
- Research & Ideas
Building a Better Board
catch-up-with-the-buddies lunch, meetings now span a day and a half and they happen up to six times a year. While reviewing relevant materials used to mean flipping through the annual report on the plane ride to the annual meeting, it now... View Details
Keywords: by Carmen Nobel
- 25 Jul 2005
- Research & Ideas
An Organization Your Customers Understand
Imagine an organization made up of a variety of three-dimensional shapes. Rectangular blocks represent the functions: manufacturing, R&D, and sales and marketing. The spheres are regional offices. Pyramids represent product groups—one... View Details
Keywords: by Robert Simons
- 31 Jan 2023
- News
Female Founders' Dilemmas; UK Tech Startups
possible that the kinds of ideas women are pitching—like diapers, clothing, and underwear—can help them stand out to VCs. “We are coming up with ideas that maybe men wouldn’t, and that’s a good thing.” Pelluru cited another study by... View Details
Keywords: Margie Kelley