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  • 17 Jul 2000
  • What Do You Think?

Where Is the Microsoft Board?

board still looks a lot like that of a start-up. Of the typically seven members in recent years, only two could be regarded as outsiders. Last year, two of the outsiders failed to meet board or committee attendance guidelines generally thought View Details
Keywords: by James Heskett
  • 01 Jun 2010
  • News

Admit It: You’re in Denial

past. Liberated from history, they saw clearly and decided rightly. You can’t afford to deny denial. So learn to recognize it. Blind spots in a car are inevitable, but good drivers train themselves to become aware of them and take View Details
Keywords: Richard S. Tedlow; Colleges, Universities, and Professional Schools; Educational Services; News, Library, Internet, and Other Services; Information; Management
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

to the complementary assets of the incumbent. At the same time, value creation presents opportunities for value capture by either party, where value capture by the start-up is determined by their knowledge appropriation regime and social... View Details
Keywords: Dina Gerdeman
  • 23 Oct 2012
  • First Look

First Look: October 23

family of objectives that have been well studied in the literature for their fairness properties. We deal with the problem of selecting the appropriate objective from this family. We characterize the trade-off achieved between efficiency... View Details
Keywords: Sean Silverthorne
  • 31 Oct 2004
  • Research & Ideas

Bypass Marketing: Are Docs Influenced?

39 percent of visits with patients that involved a discussion of DTCA. Thus, most DTCA visits (61 percent) did not result in a prescription for the advertised drug. The most common reasons given were that a different drug was more View Details
Keywords: by Manda Salls
  • 01 Feb 2022
  • What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

suggested that “the first step would be addressing how investigations are conducted, as the initial investigation (on behalf of the board) clearly did not find all the appropriate information. The decision was made with incomplete data.”... View Details
Keywords: by James Heskett
  • 02 Sep 2010
  • What Do You Think?

How Transparent Should Boards Be?

immediately fell more than $13 billion. Now assume that you're one of nine independent directors of the Acme Corporation. It has come to your attention that the CEO has appropriated resources for his personal use and acted in ways that... View Details
Keywords: by Jim Heskett
  • 21 Oct 2002
  • Research & Ideas

The Parable of the Bungled Baggage And the Unhappy Customer

I need to get on with my presentation, getting checked out and so forth. But, I'm a little happy too, because now I have something to talk about. And so I'm holding this little story in my back pocket waiting for the appropriate time in... View Details
Keywords: by W. Earl Sasser
  • 09 Aug 2016
  • First Look

August 9, 2016

observers perceive employees who express distress as less competent than employees who do not. Across five experiments, we explore how reframing a socially inappropriate emotional expression (distress) by publicly attributing it to an View Details
Keywords: Sean Silverthorne
  • 22 Sep 2009
  • First Look

First Look: September 22

when selecting team members, including finding the right number of people, individual skills along both technical and interpersonal dimensions, and a mix of skills appropriate for the task. Once the team is designed, team leaders and... View Details
Keywords: Martha Lagace
  • 27 Feb 2006
  • Research & Ideas

Corporate Values and Employee Cynicism

leading to creative solutions. (ii) Clarify the values' appropriate meanings, but do not restrict their scope excessively. The problems at Maverick began with employees' interpretations of the corporate values, which were broader than the... View Details
Keywords: by Martha Lagace
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

organization can result in an overemphasis on established business practices, which preclude the development of ones that are more appropriate to the new market. Remember also that separation can benefit the core organization as well as... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 22 Apr 2002
  • Lessons from the Classroom

Entrepreneurship: It Can Be Taught

an entrepreneur. We don't urge our students to "just do it." We spend a lot of time telling them to get to know an industry, get to be known in an industry, develop your skills, develop your contact base. There's an appropriate... View Details
Keywords: by Staff
  • Web

Contemporary Black Artists at Harvard Business School | Baker Library | Bloomberg Center | Harvard Business School

his writings on color theory echoed the language of educational policies, racial segregation, and civil rights court case transcripts. As she has said, “Color theory and human rights are conceptually interwoven in my paintings. I find the language comparisons View Details
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

strategy be different from that of South Africa? What is the appropriate structure? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=809066 'Lather, Rinse, Repeat': FeedBurner's Serial Founding Team... View Details
Keywords: Martha Lagace
  • 30 Apr 2025
  • News

A Social Enterprise Talk in DC; Canadian Alumni Talk Trade; Meet the Leader: HBS Club of Colorado

DC Panel Looks at Social Enterprise in a New Government Landscape The HBS Club of Washington, DC teamed up with the HBS Social Enterprise Initiative (SEI) on April 2, to present an alumni panel discussion on social impact titled “New Perspectives in Social Enterprise,”... View Details
Keywords: Margie Kelley
  • 28 Oct 2013
  • Research & Ideas

Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World

initiative or the more turbulent the environment, the more appropriate and inevitable these types of commitments are. From a broader perspective, an organization today is not simply what Michael Jensen and William Meckling called—in an... View Details
Keywords: by Joseph L. Badaracco
  • 06 Nov 2013
  • What Do You Think?

Is Top-Down Resource Allocation on the Rise?

the unit level." Saravanan introduced the old/new, product-market 2X2 matrix to argue that top-down resource allocation is most appropriate when both products and markets are new. But he reminded us that "The decision on the... View Details
Keywords: by James Heskett
  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

business analysts who "tend to be lower level employees and have a high turnover," creating a "losing battle" through the loss of "institutional data knowledge." (Kim Kraemer) Avoid the belief that "whatever is new will solve their problems," concentrating on the View Details
Keywords: Re: James L. Heskett
  • 01 Dec 2011
  • What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

rigidity, unthinking application of age-old rules (vs.) careful reflective thought on matters that need intelligent application of criteria." Just how to promote slow thinking where it is appropriate stimulated an interesting and... View Details
Keywords: by James Heskett