Publications

April 1994 (Revised October 2002)
Case

Frito-Lay, Inc.: A Strategic Transition (1990-1992)

By: Lynda M. Applegate

Describes the changes in structure, management systems, people, and processes instituted by the company. Provides students with an opportunity to explore the nature of "IT-enabled" organizational change and the process through which it is implemented. Also enables a... View Details

Keywords: Organizational Change and Adaptation; Information Technology; Business Strategy; Food and Beverage Industry

01 Dec 2017
News

The Business Case (Or Not) for Sustainability

Image by John Ritter Is there a business case to be made for companies to act in environmentally friendly ways? Rebecca Henderson: If one can imagine that all business in the entire world was run by one person, it’d be pretty straightforward to make a business case for... View Details

01 Apr 2000
News

Award-Winning Article Urges Companies to Loosen Ties that Bind

their companies: What business are we really in?" the authors write. "Their answers will determine their fate in an increasingly frictionless economy." Both Hagel and Singer are principals at McKinsey & Company. Their award-winning article was View Details

September 1993 (Revised January 1996)
Case

Kumon Educational Institute USA

The vice president of operations at Kuman Educational Institute USA is faced with the pressures of transferring a successful Japanese educational service concept to the United States. Kumon, a for-profit after-school supplementary educative center, specializes in... View Details

Keywords: Service Delivery; Adaptation; Education; Education Industry; Japan; United States

15 Jul 2024
News

A Sporting Chance

The fall that had such a profound effect on Jorge Perez de Leza’s life would later have a big impact on others with disabilities as well. “When you hear somebody say that in one minute your life changes—it really can happen,” says Jorge Perez de Leza (MBA 1996), the... View Details

20 Aug 2024
Book

Why Competing With Tech Giants Requires Finding Your Own Edge

The following is an excerpt that was adapted and lightly edited from chapter nine of Smart Rivals: How Innovative Companies Play Games That Tech Giants Can't Win, written by Feng Zhu and Bonnie Yining Cao and published August 20, 2024. In... View Details

Keywords: by Feng Zhu; Technology; Information Technology

Student-Profile

Omar Olivarez

but how we live. “AI is dynamic technology that adapts to different situations,” he explains. “But what are the repercussions of AI on aspects of work like job satisfaction or worker autonomy?” One of the challenges of researching... View Details

June 2017
Supplement

Transformation at Eli Lilly & Co. (B)

By: William R. Kerr and Alexis Brownell

Keywords: Eli Lilly; Pharmaceutical Companies; Restructuring; Organizational Change and Adaptation; Pharmaceutical Industry; Indiana; Indianapolis

September 1995 (Revised October 1996)
Case

Symantec: Transformation for the 1990s

By: Lynda M. Applegate and Carin-Isabel Knoop

Keywords: Organizational Change and Adaptation

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March 2010 (Revised May 2010)
Case

Federal Bureau of Investigation, 2009

By: Jan W. Rivkin, Michael Roberto and Ranjay Gulati

This case, a supplement to the “Federal Bureau of Investigation, 2001 (Abridged)” case (710-450) and the “Federal Bureau of Investigation, 2007” case (710-451), reviews the FBI's progress in its transformation effort from 2007 to 2009. View Details

Keywords: Organizational Change and Adaptation; Public Administration Industry; District of Columbia

1995
Book

Reengineering the Organization

By: R. L. Nolan, D. B. Stoddard, T. H. Davenport and S. Jarvenpaa

Keywords: Organizational Change and Adaptation

April 1995 (Revised July 1997)
Case

General Instrument (A)

A manufacturer of cable TV transmission equipment is faced with redesigning its network of international plants that make set-top converters and decoders. One possibility is to have each plant dedicated to manufacturing and engineering support for different product... View Details

Keywords: Technology; Organizational Change and Adaptation; Manufacturing Industry; Media and Broadcasting Industry

1999
Chapter

Creating the Individualized Corporation: The Path to Self-Renewal at General Electric

By: Christopher A. Bartlett and Sumantra Ghoshal

Keywords: Organizational Change and Adaptation