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Show Results For
- All HBS Web
(6,128)
- People (32)
- News (2,256)
- Research (2,257)
- Events (15)
- Multimedia (115)
- Faculty Publications (1,122)
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- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
implications for managers, especially those in charge of employees whose jobs require repetitive tasks. At the most basic level, they can avoid peppering the office with, say, posters of distracting beach scenes. But they also can be... View Details
Keywords: by Carmen Nobel
- 10 Nov 2015
- Op-Ed
Authentic Leadership Rediscovered
getting honest feedback from their colleagues are essential elements of becoming authentic leaders. That’s what Starbucks’ Howard Schultz did in coping with the severe challenges of his youth. It is also what made the difference for Steve View Details
Keywords: by Bill George
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
they need it most, such as after a job loss, research suggests. That presents a quandary for policymakers, Di Maggio says. Fintech companies bundle loans and sell them to other investors, much like the real estate loans that helped propel... View Details
- 24 Jan 2011
- HBS Case
Terror at the Taj
his father, a military man, telling him that his job is like being the captain of a ship. "I think that's the way everyone else felt, too," says Kang. "A sense of loyalty to the hotel, a sense of responsibility to the... View Details
- 18 Jul 2011
- Research & Ideas
Looking in the Mirror: Questions Every Leader Must Ask
development/coaching needs. He was someone who knew the company and its culture and thoroughly enjoyed the critical tasks the job called for. He was very effective, and this created more room for the CEO to focus on the essential tasks at... View Details
Keywords: by Carmen Nobel
- 02 May 2019
- Sharpening Your Skills
How To Ask Better Questions
Asking the right questions is the key to unlocking talent, opportunity, money, even second dates. Research shows asking follow-up questions improves your life and increases emotional intelligence. A Good Place to Start Asking Questions Can Get You a Better View Details
Keywords: by Kristen Senz
- 01 Nov 2021
- Op-Ed
Team Success Starts with the Individual—and with Love
key moments of crisis in which their self-confidence falters. These in turn can lead them to become more rigid, sabotaging their own performance. A coach’s job is to prevent team members from lapsing into this pattern and to help them... View Details
- 10 Mar 2021
- Research & Ideas
Key to Doing Your Best at Work? Be Yourself
where you try to cater to the expectations of the other person. "Authenticity allows you to engage with your job more deeply." We also have evidence that authenticity allows you to engage with your job more... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 25 Feb 2013
- Working Paper Summaries
Fostering Organizational Learning: The Impact of Work Design on Workarounds, Errors, and Speaking Up About Internal Supply Chain Problems
Keywords: by Anita L. Tucker
- November 2009 (Revised March 2013)
- Case
Miles Everson at PricewaterhouseCoopers
By: Robert G. Eccles and David Lane
Miles Everson, a partner at PricewaterhouseCoopers (PwC), is the Global Engagement Partner (GEP) for a large U.S. financial institution and about to take over this role for a much larger global financial institution. The GEP role is a critical one at PwC. GEPs have... View Details
Keywords: Experience and Expertise; Customer Relationship Management; Globalized Firms and Management; Managerial Roles; Consulting Industry
Eccles, Robert G., and David Lane. "Miles Everson at PricewaterhouseCoopers." Harvard Business School Case 410-062, November 2009. (Revised March 2013.)
- 03 May 2022
- Research & Ideas
Desperate for Talent? Consider Advancing Your Own Employees First
Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
- 08 Oct 2018
- Research & Ideas
Knowing What Your Boss Earns Can Make You Work Harder
francescoch Learning that a co-worker earns more than you can decrease your job performance while increasing the likelihood of you searching for a new job, according to a new research study. On the other hand, learning what your manager... View Details
Keywords: by Rachel Layne
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
Conduct, your jobs are secure. This decision was made with 100 percent support of the Firm’s Operating Committee. At the end of this year, we will know what we are dealing with, and hopefully, the economy will be on the mend by then.”... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 06 May 2021
- HBS Case
How Four Women Made Miami More Equitable for Startups
creating an inclusive entrepreneurial ecosystem can be seen through the stories of four women—two of them Black, one Latinx, and one white—who launched new enterprises in Miami with an eye to diversifying tech jobs in the future.... View Details
Keywords: by Carolyn DiPaolo
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
all these pieces of digital data as useful in helping them do a better job in two ways: One is doing what they do more efficiently, and two is maybe doing less, because they can outsource certain things to the crowd,” she says.... View Details
- 07 Jun 2021
- Book
9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'
nuanced in these situations, because the donor calls are often done by a combined trustee/donor and a professional working as a team. "Your job is not that of a beggar, but rather that of an educator of donors and an expander of... View Details
Keywords: by Danielle Kost
- 03 Jan 2023
- What Do You Think?
How Would the Leadership Style of Girl Scouts' Frances Hesselbein Fare Today?
both could be very direct as well. Hesselbein, according to one account, once lectured a class of retiring CEOs that included Alan Mulally, who was out of a job at Boeing prior to becoming CEO of Ford, to stop “whining” about what they... View Details
Keywords: Re: James L. Heskett
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
deepened during the early 1990s, after he moved his family to New York from Provo, Utah for a big job with Morgan Stanley. One day he found himself sitting on a bench, immobilized: he worried whether he could aptly advise the CEO, whether... View Details
Keywords: by Kim Girard
- 2008
- Article
Industrial Specialization and Regional Clusters in the Ten New EU Member States
By: Orjan Solvell, Christian H.M. Ketels and Goran Lindqvist
Purpose—The purpose of this paper is to provide an analysis of regional concentration patterns within ten new European Union (EU) member states, EU10, and make comparisons with EU15 and the US economy.
Design/methodology/approach—Industrial... View Details
Design/methodology/approach—Industrial... View Details
Keywords: Geographic Location; Policy; Employment; Industry Clusters; Industry Structures; European Union; United States
Solvell, Orjan, Christian H.M. Ketels, and Goran Lindqvist. "Industrial Specialization and Regional Clusters in the Ten New EU Member States." Special Issue on Macro and Micro Level Competitiveness Competitiveness Review 18, nos. 1/2 (2008): 104 – 130.
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
aptitude for following standard procedures during customer calls. Individuality was not just discounted; in some ways it was expressly discouraged. "As a service role, the job can be stressful, not only because employees must help... View Details