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  • All HBS Web  (3,030)
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  • 2005
  • Working Paper

Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

By: James R. Detert and Amy C. Edmondson
This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details
Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture
Citation
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Detert, James R., and Amy C. Edmondson. "Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations." Harvard Business School Working Paper, No. 06-024, December 2005. (Revised October 2006, December 2008.)
  • 01 Sep 2023
  • News

Money Does Grow on (Family) Trees

For 17 years, Andre Kearns (MBA 1999) has been tracing his family tree. One by one, he has added branches, grounding himself in a long and sometimes complicated lineage. Through family stories, forgotten heirlooms, and vital records, Kearns has traveled back through... View Details
Keywords: April White; Illustrations by Fabio Consoli; News, Library, Internet, and Other Services; Information
  • 20 Aug 2021
  • Blog Post

Is the MBA Worth It? Hear What Recent HBS Grads Have to Say

me an invaluable amount about the world. Do you think you could have achieved your short-term goals without an MBA? Having an MBA validated my ability to think strategically and work with other bright minds from a variety of different backgrounds. When I View Details
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

in NBA history when he played for the Boston Celtics, and his coach was the legendary Red Auerbach. In an interview with Russell, he talked about his coach and how he never really “played” for Red, since they “worked together” as a team.... View Details
Keywords: by Michael Blanding
  • 24 Oct 2018
  • Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

may also try to overcorrect in areas where they failed the first time, such as overanalyzing or delaying decisions, being too conservative on cash flow, or focusing too much on scalability too early in the product-development process. If you’re View Details
Keywords: by Julia B. Austin
  • Research Summary

Overview

Patient Portals: The Provider Role
Patient portals are widespread, but evidence of impact is limited. In this study, we use a large dataset spanning 2 years and >1 million patients across 650 primary care practices to explore the "other side" of portals: health... View Details
Keywords: Healthcare Technology; Electronic Health Records; Health Care Delivery
  • March 2011
  • Article

The New Path to the C-Suite

By: Boris Groysberg, L. Kevin Kelly and Bryan MacDonald
Job requirements at the top of corporations have changed. Companies have come to expect much more from their C-level executives, who need new and different skills to deal with today's business realities. Exactly what abilities do firms want in their leaders—now and in... View Details
Keywords: Experience and Expertise; Leadership; Management Skills; Personal Development and Career
Citation
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Groysberg, Boris, L. Kevin Kelly, and Bryan MacDonald. "The New Path to the C-Suite." Harvard Business Review 89, no. 3 (March 2011).
  • 05 Dec 2022
  • What Do You Think?

How Would Jack Welch’s Leadership Style Fare in Today’s World?

polluted. Management repeatedly bought and sold companies, maybe more than they could manage coherently. After Welch’s departure, his successors couldn’t maintain his performance (something both authors believe was inevitable given the mess in which some of the people... View Details
Keywords: by James Heskett; Industrial Products; Media & Broadcasting; Medical Devices & Supplies; Manufacturing
  • Web

Leverage LinkedIn - Alumni

required) Learn how to optimize your LinkedIn profile with the knowledge of how recruiters actually utilize the platform. LinkedIn for Job Searching (login required) Leverage LinkedIn for both job hunting and increasing the rate of return on the roles you apply for.... View Details
  • Web

Develop Your Career Vision - Alumni

employers, preparing for an interview or exploring new industries, research is a critical part of any successful job search. Whether you are creating a target list of employers, preparing for an interview or... View Details
  • Web

2023 Reunion Presentations - Alumni

Jeanne-Claude, and Charlene Barshefsky. In a closely related initiative, faculty have also conducted detailed, videotaped interviews with former American secretaries of state—Henry Kissinger, George Shultz, James Baker, Madeleine... View Details
  • 09 Feb 2024
  • HBS Case

Slim Chance: Drugs Will Reshape the Weight Loss Industry, But Habit Change Might Be Elusive

move in 2023 away from its signature group meetings and nutritional products to providing Wegovy prescriptions via telehealth. The interview has been lightly edited for length and clarity. Lane Lambert: The Weight Watchers marketing... View Details
Keywords: by Lane Lambert; Health; Pharmaceutical
  • 08 Aug 2022
  • HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

immediately take off. Its first two albums flopped; its third album was a moderate success. Lead singer RM reminisced about BTS’ rough start in an interview with the Korea Herald: “At the time we debuted, I still remember how people... View Details
Keywords: by Shalene Gupta; Media & Broadcasting; Music
  • 26 Aug 2019
  • Research & Ideas

Lipstick Tips: How Influencers Are Making Over Beauty Marketing

that has lost its traction, especially among younger consumers,” says Vettese, who surveyed consumers and interviewed Hughes for the research project. “Now, people want to go online and get an at-your-fingertips experience. They want to... View Details
Keywords: by Dina Gerdeman; Consumer Products; Beauty & Cosmetics
  • Web

HBS - The year in Review

the overarching Harvard University brand. Interview with the Designers New Leadership for Information Technology Elizabeth Clark assumed the role of Chief Information Officer role. Clark joined HBS in 2012 as managing director of... View Details
  • Web

About - Global

Administration. Turkish teachers receive HBS training and 12 HBS faculty spend time in Turkey to assist teaching there. 1951 HBS helps to found American Universities Field Staff (AUFS), a nonprofit that sends correspondents around the world to conduct research, give... View Details
  • 21 Dec 2023
  • Blog Post

Top 10 MBA Voices Blogs of 2023

own worth and capabilities. I never considered applying to an Ivy League institution given some of the negative stereotypes I had heard about them. Read More>>> THE IMPORTANCE OF MENTORSHIP: A CONVERSATION WITH PROFESSOR TING ZHANG In this blog, Loujaine... View Details
  • 01 Feb 2023
  • Blog Post

How I Spent My HBS 2+2 Deferral: Jada Haynes

This year we’re speaking with current MBA students who were admitted through 2+2 to learn what they did during their deferral years. Here’s an interview with Jada Haynes (MBA 2024). Why did you decide to apply to HBS via the 2+2 deferred... View Details
  • 29 Nov 2022
  • Research & Ideas

Is There a Method to Musk’s Madness on Twitter?

technology entrepreneurs and the strategies they use to gain a competitive edge. Wu spoke to the Harvard Gazette about his take on Musk’s recent moves. Interview has been edited for clarity and length. Harvard Gazette: Many of Elon Musk’s... View Details
Keywords: by Christina Pazzanese, Harvard Gazette; Technology
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