Publications

November 2024
Case

FedEx Cyberattack (A): Navigating the NotPetya Storm

By: Hise Gibson, Frank Nagle, Alicia Dadlani and Martha Hostetter

In 2017, FedEx’s European division — acquired the year before for $5 billion — was hit by a devastating cyberattack that destroyed thousands of computers and business systems across several countries. Corporate Chief Information Officer Rob Carter put the company’s... View Details

Keywords: Cybersecurity; Crisis Management; Disruption; Planning; Transportation Industry; United States; Europe

November 1, 2022
Article

To Prepare for Future Surges, U.S. Hospitals Must Start Planning—& Sharing Resources—Now!

By: Regina E. Herzlinger

Keywords: COVID-19; Crisis Management; Health Pandemics; Disruption; Planning; Health Industry; United States

Read Now

15 Dec 2024
News

Editor's Letter

Launched in January 1925, it was an “experimentation in the work of maintaining contact between the School and alumni,” according to W.B. Donham, the School’s second dean. We didn’t take the challenge of disrupting a century-old brand... View Details

04 Mar 2013
Lessons from the Classroom

Lessons from Running GM’s OnStar

Secretary of Labor; and, fortuitously, Clay Christensen, the Kim B. Clark Professor of Business Administration at HBS, and the world's foremost authority on disruptive innovation. "Clay was always that guy in class who would say... View Details

Keywords: by Carmen Nobel; Auto

01 Dec 2020
News

Out of the Valley

Episode 1: The Camel and the Unicorn Why Silicon Valley is at risk of losing it startup dominance—and what that could mean for the future of innovation. Aldi Haryopratomo (MBA 2011) Aldi Haryopratomo (MBA 2011) Episode 2: A Creator in the Era of View Details

18 Nov 2013
Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

focusing on disruptive technologies, offers his analysis of the Twitter IPO phenomenon. In our second-year MBA elective Building and Sustaining a Successful Enterprise (a course developed by my colleague Clay Christensen), one of the... View Details

Keywords: by Chet Huber; Technology

01 Mar 2009
News

Alumni Books

(MBA ’82) (FT Press) Companies that cannot change in response to market disruptions die. Other companies that respond eventually survive but see their profits squeezed, their growth flattened. The long-term winners are companies that... View Details

Keywords: Publishing Industries (except Internet); Information

Web

1.2 General Statement of Conduct | MBA

including, for example, in regard to educator/student relationships. In addition, students may not provide false information to university officials or disrupt or obstruct teaching, research or other University activities, nor may they... View Details

June 2023
Teaching Note

Taiwan Semiconductor Manufacturing Company Limited: Global Leadership in Chipmaking

By: William C. Kirby and Noah B. Truwit

Teaching Note for HBS Case No. 321-126. The general purpose of this case is to explore the evolving nature of business relations across the Taiwan strait, focusing on the prominence of Taiwan's high-tech industry. After the legendary founder of Taiwan Semiconductor... View Details

Keywords: Geopolitical Units; Government and Politics; Competition; Production; Disruption; Semiconductor Industry; Manufacturing Industry; Taiwan; Taiwan Strait; China

January 2013 (Revised April 2013)
Case

Microsoft Server & Tools

By: Marco Iansiti and Alain Serels

In 2011, Microsoft's Server & Tools Business (STB) was large, fast growing and highly profitable on the strength of traditional packaged product lines led by the Windows Server operating system. Even as the current packaged business was performing exceptionally well,... View Details

Keywords: Technology; Computing; Enterprise Computing; Servers; Cloud Computing; Microsoft; Technology Evolution; Technological Innovation; Disruptive Innovation; Information Technology; Information Technology Industry

24 Apr 2020

Applying to Business School in Tumultuous Times

Are you considering applying to graduate business school but wonder whether now is the right time? Are you unsure how to prepare a compelling business school application in a disrupted environment? Join the makers of the GMAT exam for a... View Details

01 Dec 2019
News

Alumni and Faculty Books for December 2019

investment. Detailing a half-century of stock market hits and misses, often with brutal honesty, the book relays lessons learned from both the crucible of failure and the elation of success. The Disruption Mindset: Why Some Organizations... View Details

17 Apr 2019
Cold Call Podcast

Would You Live in a Smart City Where Government Controls Privacy?

Web

Managing and Innovating in Financial Services - Course Catalog

disruption. There is no industry that has seen as much disruption – both good (innovation) and bad (crisis) – as financial services. In Managing and Innovating in Financial Services , we examine the challenges and opportunities faced in... View Details

September 2017 (Revised February 2023)
Case

Intermountain Healthcare: Pursuing Precision Medicine

By: Richard G. Hamermesh, Kathy E. Giusti, Robert S. Huckman and Julia Kelley

Headquartered in Salt Lake City, Intermountain Healthcare operates 23 hospitals and hundreds of clinics in Utah and Idaho and provides insurance to approximately 850,000 patients through its insurance arm, SelectHealth. In 2013, Intermountain, known for its commitment... View Details

Keywords: Precision Medicine; Healthcare; Innovation; Cancer; Cancer Research; Health Care; Technology; Health Care and Treatment; Innovation Leadership; Disruptive Innovation; Entrepreneurship; Decision Choices and Conditions; Health Industry; Insurance Industry; Utah; United States; North America