collecting - Publications - Faculty & Research

31 Jul 2007
First Look

First Look: July 31, 2007

collection on an American consumer and how credit agencies share the information to determine proper credit risk and worthiness of a consumer. The American system as defined in this note can be contrasted against the lack of developed... View Details

Keywords: Martha Lagace

21 May 2007
Research & Ideas

Fixing the Marketing-CEO Disconnect

problem is that these managers don't know what metrics to measure or how to interpret the results. They may collect all manner of plausible marketing-performance metrics, from customer satisfaction to retention, but if these can't be... View Details

Keywords: by Sean Silverthorne

18 Jul 2005
Research & Ideas

Time to Rethink the Corporate Tax System?

calculations also indicate that book-tax conformity could reduce tax rates considerably, as a 15 percent tax on book-pretax profits (just for public companies) would provide the same amount of corporate tax revenues being collected today.... View Details

Keywords: by Ann Cullen

21 Aug 2000
Research & Ideas

Faculty Research Looks to Latin America

firms they work in? Are they specific to the firms that have developed them; or are they stars because they have some intrinsically special qualities and abilities? We have looked at investment analysts in research departments of investment banks and View Details

Keywords: by Martha Lagace

17 Oct 2016
HBS Case

Business Solutions That Help Cut Food Waste

As much as 40 percent of food grown in the United States for human consumption is wasted. Source: Eivaisla After decades of wasteful food practices, where perfectly good food is discarded even as poverty keeps many families hungry, solutions are starting to come... View Details

Keywords: by Dina Gerdeman; Food & Beverage

17 Dec 2013
First Look

First Look: December 17

most challenging aspects of systems integration. August 2013 Journal of Experimental Social Psychology Group Membership Alters the Threshold for Mind Perception: The Role of Social Identity, Collective Identification, and Intergroup... View Details

Keywords: Carmen Nobel

26 May 2015
Research & Ideas

Corporate Field Researchers Share Tricks of the Trade

Forming A Research Partnership Teresa Amabile discussed a comprehensive field study in which her research team collected confidential, personal work diaries from 238 white-collar employees at seven disparate companies. The key finding:... View Details

Keywords: by Carmen Nobel

27 Apr 2015
Lessons from the Classroom

Leadership Lessons From Outer Space

fits the corporate mold. Acknowledging that, Gupta posed a question that seemed to be on a lot of minds, based on the collective audience smiles and nods that followed. "What were you doing in GMP?" Gupta asked. "To be... View Details

Keywords: by Carmen Nobel; Aerospace

24 Sep 2014
Op-Ed

The Climate Needs Aggressive CEO Leadership

Corporations are facing great uncertainty. For the world to avoid the worst impacts of climate change, the United States eventually will have to put a price on carbon dioxide emissions, as has been done by Europe, parts of Canada, and California. To plan for the... View Details

Keywords: by Michael Toffel & Auden Schendler; Energy; Utilities

09 Jul 2014
Research & Ideas

How Business Leaders Can Strengthen American Schools

to career," says Rivkin. In Cincinnati, the Strive Partnership serves as a central clearing house for aligning goals with the metrics and decisions to meet those goals. "This fosters a sense of collective responsibility but... View Details

Keywords: by Julia Hanna; Education

12 Oct 1999
Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

(Please see sidebar.) At the same time, a consultant-facilitator (who eventually can come from within the organization itself) is interviewing the company's top managers about their own perceptions and effectiveness. After an effort that takes approximately a month to... View Details

Keywords: by Judith A. Ross

14 Feb 2005
Research & Ideas

The World in Your Palm?

People will count on their cell phone as the "hub" of their digital life, using it to access and collect information, entertainment, and other forms of data, which can then be spread to other devices as needed. One For All? That... View Details

Keywords: by Sean Silverthorne

02 Feb 2004
What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

listening and the collection of ideas and contrary opinions in the decision-making process followed by consensus, communication, and group action during the implementation stages. Why is it that leaders often fail to make these... View Details

Keywords: by James Heskett

04 Feb 2014
First Look

First Look: February 4

traditional organizations for coordinating the collective efforts of creative workers. However, it is surprising that they result in any productive output as individuals often work without direct monetary incentives while collaborating... View Details

Keywords: Sean Silverthlorne

20 Mar 2018
First Look

First Look at New Research and Ideas, March 20, 2018

March 2018 Review of Economics and Statistics Scraped Data and Sticky Prices By: Cavallo, Alberto Abstract—I use daily prices collected from online retailers in five countries to study the impact of measurement bias on three common price... View Details

Keywords: Sean Silverthorne

24 Feb 2014
Research & Ideas

Busting Six Myths About Customer Loyalty Programs

the privilege of collecting loyalty card customer data. As former Tesco CEO Sir Terry Leahy put it in his recent book referring to the 1 percent loyalty discount: "It was a thank you, pure and simple." Can such small rewards... View Details

Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products

02 Nov 2016
Op-Ed

Government and Financial Tech Can Fix Cash Woes for Small Businesses

the traction we’re seeing around new developments in invoice and payment financing. Several new online entrants, including FundBox, BlueVine and NowAccount, allow small businesses to accelerate the collection of cash receivables, almost... View Details

Keywords: by Karen Mills

19 Aug 2015
Research & Ideas

Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission

users. Not only does it teach a skill set (coding) that is increasingly in demand in the job market, but its users are so loyal and engaged that they have provided the bulk of the learning content themselves at no cost. Codecademy's community, a View Details

Keywords: Re: Jeffrey J. Bussgang; Technology

23 Apr 2019
First Look

New Research and Ideas, April 23, 2019

minutes or increase wait times to five minutes in the six newly launched cities. The decision is complicated by the fact that Uber’s data science team normally places a five-week moratorium on changes to any new product, to allow robust data to be View Details

Keywords: Dina Gerdeman

11 Jan 2016
Research & Ideas

Is Group Loyalty a Force for Good or Evil?

were actually collected by the researchers. Each had an identification number embedded in the puzzle that could be used to identify the participant and whether they were telling the truth about the number they’d completed. Finally, before... View Details

Keywords: by Michael Blanding

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