Word Of Mouth - Publications - Faculty & Research

26 Mar 2008
Sharpening Your Skills

Sharpening Your Skills: Disaster!

from the tragedy? For one, small decisions have big consequences. Key concepts include: Words and actions by leadership shape perceptions and beliefs of organization members. Leaders need to hold a delicate... View Details

01 Dec 2015
News

Alumni and Faculty Books for December 2015

today: 1. Insist on doing everything through channels. 2. Make speeches. 3. Talk as frequently as possible and at great length. 4. Refer all matters to committees. 5. Bring up irrelevant issues as frequently as possible. 6. Haggle over precise View Details

26 May 2016
News

Thomas J. Tierney, MBA 1980

individuals and organizations around the world. Additionally its webinars, impact labs, and online insight centers support sector-wide creative problem solving. Peppered throughout any conversation with Tom Tierney are words View Details

Keywords: Susan Young

Profile

Tiffany Pham

What’s the story behind MOGUL? “When I first moved to America, I did not know a word of English, but it was by watching films, reading books, and listening to the radio that I ended up learning how to speak... View Details

Keywords: Entrepreneurship; Entertainment / Media; Technology

19 May 2023
Blog Post

Choosing To Be Optimistic about Climate Change

Optimism is not just “a feeling that good things will happen,” as Oxford Dictionary says. Optimism about climate change is the determination to prevent the worst of its consequences through persistence, collaboration, and creativity. In... View Details

02 Sep 2002
What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

Several outstanding organizations I have studied regard hiring as their leaders and managers most important task, an "almost religious experience," in the words of one. The admissions process at... View Details

Keywords: by James Heskett

18 Jun 2001
Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

instead, it has become integrated with the whole manufacturing process—David Upton But once that decision has been made, "sitting" is far from the operative word for IT systems, which require the same kind View Details

Keywords: by Jim Aisner

20 Dec 2022
News

Singing to the Corn

about it because it resulted in a number of layoffs. Even so, I remember someone pointing at me in a bar, and we hustled out of there. It certainly left a taste in my mouth... View Details

01 Jan 2004
News

Donald P. Nielsen, MBA 1963

education, as superintendent. In partnership with the charismatic Stanford, Nielsen worked to bring about a "transformation"—a word he much prefers over "reform." In a series of controversial moves, the... View Details

01 Sep 2016
News

Ask the Expert: How to Build a More Diverse Board

about, are one of the third-rail topics in the world of women and boards. I do not support quotas even though I acknowledge that more women are on boards in many European countries as a result View Details

24 May 2004
Research & Ideas

Becoming an Ethical Negotiator

codified in law. Fraud, for example, is defined as a "material misrepresentation of fact on which someone reasonably relies to his or her detriment." Each of those View Details

Keywords: by Martha Lagace

16 Dec 2015
Research & Ideas

Why ‘Sleep on It’ No Longer Sounds Like Great Advice

consolidation.” “The idea is that when you sleep you stabilize the information you’ve learned,” says Karmarkar. “It’s somewhat like moving information from short-term to long-term storage.” It’s as if you are saving a Word file to your... View Details

Keywords: by Michael Blanding; Retail

01 Mar 2004
News

Maasai Village

That night we learned from Harvard professor Caroline Elkins that these nomadic people have one hundred words to describe the cows that are their livelihood. In addition to providing most of the food for the... View Details

Keywords: Hospitality

17 Sep 2021
Blog Post

Video Blog: My Experience as a Veteran in the HBS/HKS Joint Degree

one, we provide resume reviews so that you can hit recruiting just very, very quickly. We provide just that collaborative environment if you want to hang out with a lot of veterans and you want to talk about, hey, like I actually have no... View Details

01 Jun 2018
News

Turning Point: Life Cycle

along the way, I talked to people about what the word “community” means to them and how they make theirs better. About two months in, my plan was to ride 75 miles from Lockport, New York, to Rochester, some View Details

Web

Preface - Coin and Conscience – Baker Library | Bloomberg Center, Historical Collections

Brackets indicate information not found in the print itself, but taken from reference sources. Latin words for the publisher of early prints (excud., divulge., formis) have been retained in the entries when... View Details

07 Sep 2021
News

Funding His Purpose

About five years after Leonardo Letelier (MBA 2002) graduated from HBS, he found himself at a career crossroads. He enjoyed the work he was doing as a consultant, but something was missing. He didn’t have the word for it. “Today, everyone... View Details

01 Apr 1997
News

How Green Is the Valley: HBS Students Explore Booming California Industries

they'd never hired a Harvard MBA before." Initially denied an on-campus interview with Apple due to her lack of experience, Dubinsky persevered and succeeded in meeting informally with the company's recruiter. Soon afterward, she became... View Details

Keywords: Daniel Penrice

17 Feb 2003
Research & Ideas

Building Communities as Well as Companies

For his part, Clinkscales remembers frequently hearing the word "no" when the question of money was raised with potential investors—publishing seemed hopelessly outdated during the dot-com boom... View Details

Keywords: by Julia Hanna

06 Dec 2021
News

Ink: Talking Shop

specializes in retail turnarounds and transformation. Here, Bines shares a few words about his new book and two other indispensable texts about the trade. The Metail Economy 6 Strategies for Transforming Your Business to Thrive in the... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade

Publications