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    Eric J. Van den Steen

    Eric Van den Steen is a Professor of Business Administration at HBS, where he teaches strategy. He holds the Roy Little chair, established in honor of the founder of Textron. 

    Professor Van den Steen's research studies the fundamentals of strategy and... View Details

    • December 2000 (Revised April 2006)
    • Case

    Promise (A): Building a Consumer Finance Company in Japan

    Describes Promise, the third-largest consumer finance company in Japan. Promise was created in 1963 by an entrepreneur and has grown rapidly, especially in the 1990s when commercial banks struggled. Promise's core business consists of providing unsecured loans of up to... View Details
    Keywords: Capital Structure; Entrepreneurship; Financial Institutions; Financial Services Industry; Japan
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    Kuemmerle, Walter, and William J. Coughlin Jr. "Promise (A): Building a Consumer Finance Company in Japan." Harvard Business School Case 801-188, December 2000. (Revised April 2006.)
    • 14 Sep 2021
    • Blog Post

    Top 5 Myths About HBS

    Chad Losee, Managing Director of MBA Admissions and Financial Aid, recently sat down with Cyril Straughn-Turner, second-year MBA student and Chief Admissions Ambassador, for a “Busting HBS Myths” event aimed at demystifying what business... View Details
    • March 2018 (Revised December 2019)
    • Case

    Edward Lewis: Essence Magazine

    By: Steven Rogers and Jacqueline Adams
    Essence, the first magazine aimed at African-American women, was created by four, young, Black entrepreneurs in the aftermath of massive racial and political upheaval in the United States in 1968. The venture was a financial, branding and cultural success. By 2005, the... View Details
    Keywords: Female; Decisions; African-Americans; Contemporary History; Social History; Culture; Selling; Acquisition; Joint Ventures; Corporate Entrepreneurship; Asset Pricing; Collaborative Innovation and Invention; Innovation and Management; Brands and Branding; Media; Organizational Culture; Valuation; Journals and Magazines; Business History; Fairness; Adaptation; Consolidation; Publishing Industry; New York (city, NY)
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    Rogers, Steven, and Jacqueline Adams. "Edward Lewis: Essence Magazine." Harvard Business School Case 318-115, March 2018. (Revised December 2019.)
    • 16 Jul 2012
    • Research & Ideas

    Book Excerpt: ‘The Strategist’

    strategy from the top of the organization to a specialist function." Montgomery maintains that it's time for CEOs to reclaim strategy, a point she argues fervently in her new book, The Strategist: Be the Leader Your Business Needs. The... View Details
    Keywords: by Cynthia A. Montgomery
    • August 2004 (Revised February 2006)
    • Case

    Marketing James Patterson

    By: John A. Deighton
    Can a successful novelist use direct-to-consumer marketing to grow his brand? The author, who in a previous career ran a major advertising agency, uses advertising with great success to build his stature as a crime fiction writer. Further, he applies his experience at... View Details
    Keywords: Advertising; Debates; Surveys; SWOT Analysis; Brands and Branding; Marketing Channels; Product Marketing; Consumer Behavior; Outcome or Result; Sales
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    Deighton, John A. "Marketing James Patterson." Harvard Business School Case 505-029, August 2004. (Revised February 2006.) (request a courtesy copy.)
    • winter 2009
    • Article

    Creativity, Improvisation, and Organizations

    By: Colin M. Fisher and Teresa M. Amabile
    'Improvisational creativity' involves simultaneously identifying new challenges and generating responses, with little or no time to prepare. View Details
    Keywords: Innovation and Management; Organizational Culture; Creativity; Theory; Performance
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    Fisher, Colin M., and Teresa M. Amabile. "Creativity, Improvisation, and Organizations." Rotman (winter 2009), 40–45.
    • 14 Mar 2022
    • Research & Ideas

    Lessons from COVID-19: The Business Skills Doctors Need

    organizations or lobby for changes to external regulation and public policy,” Huckman says. Changing how medicine is taught Of course, even if medical schools recognize the need to develop these management and leadership skills, they may... View Details
    Keywords: by Michael Blanding; Health
    • May 2011 (Revised June 2011)
    • Case

    The Crisis at Tyco - A Director's Perspective

    By: Suraj Srinivasan and Aldo Sesia
    In 2002, Wendy Lane had been a member of the board of directors at Tyco International a little more than a year when the company's CEO Dennis Kozlowski and other top executives were accused of fraud, which ultimately led to resignations, imprisonments, lawsuits, and... View Details
    Keywords: Management Teams; Reputation; Governing and Advisory Boards; Crisis Management; Accounting Audits; Problems and Challenges; Risk Management; Finance; Managerial Roles; Lawsuits and Litigation; Service Industry; United States
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    Srinivasan, Suraj, and Aldo Sesia. "The Crisis at Tyco - A Director's Perspective." Harvard Business School Case 111-035, May 2011. (Revised June 2011.)
    • 11 May 2020
    • News

    Immigration Policies Threaten American Competitiveness

    • November 2015 (Revised August 2016)
    • Case

    Unilever's New Global Strategy: Competing through Sustainability

    By: Christopher A. Bartlett
    In January 2009, when Paul Polman was appointed CEO of Unilever, he inherited a company in long-term decline at the beginning of a major global financial crisis. As the first outsider ever recruited to lead the company, Polman lost little time in challenging the... View Details
    Keywords: Globalized Firms and Management; Corporate Social Responsibility and Impact; Competitive Strategy; Environmental Sustainability; Consumer Products Industry
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    Bartlett, Christopher A. "Unilever's New Global Strategy: Competing through Sustainability." Harvard Business School Case 916-414, November 2015. (Revised August 2016.)
    • May 2010
    • Case

    CEIBS: A Global Business School Made in China

    By: John A. Quelch
    In 2009, just 15 years after it was founded, the China Europe International Business School (CEIBS) has achieved the remarkable 8th position in the Financial Times Global MBA rankings. The case describes the short history of the school and the reasons for its success.... View Details
    Keywords: Product Positioning; Quality; Business History; Competitive Advantage; Business Education; Global Strategy; Growth and Development Strategy; Education Industry; China
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    Quelch, John A., S. Ramakrishna Velamuri, and Shengjun Liu. "CEIBS: A Global Business School Made in China." Harvard Business School Case 510-088, May 2010.
    • March 2017 (Revised July 2019)
    • Case

    Interline Brands: Don't Stop Believing

    By: Nori Gerardo Lietz and Ricardo Andrade
    Interline Brands, a leading distributor of residential housing maintenance and repair parts and equipment in the U.S., had just held its November 2014 board meeting. The meeting had been productive but not without some soul searching for both the company’s management... View Details
    Keywords: Private Equity Exit; Consumer Goods; IPO; Private Equity; Initial Public Offering; Decision Choices and Conditions
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    Lietz, Nori Gerardo, and Ricardo Andrade. "Interline Brands: Don't Stop Believing." Harvard Business School Case 217-061, March 2017. (Revised July 2019.)
    • June 2022 (Revised November 2023)
    • Case

    Individual FoodService, Kelso, and Ken Sweder

    By: Jo Tango and Alys Ferragamo
    When and how much risk to take? In October 2020, Ken Sweder, CEO of Individual FoodService (“IFS”), contemplated this question as he evaluated a proposal to acquire Brady Industries, a distributor of janitorial and sanitation products. Sweder and his private equity... View Details
    Keywords: COVID-19 Pandemic; Risk Management; Mergers and Acquisitions; Value Creation; Business Divisions
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    Tango, Jo, and Alys Ferragamo. "Individual FoodService, Kelso, and Ken Sweder." Harvard Business School Case 822-144, June 2022. (Revised November 2023.)
    • October 2023
    • Case

    Social Finance: Driving Accountability

    By: Robin Greenwood, Richard S. Ruback and Robert Ialenti
    Social Finance is a Boston-based nonprofit that works at the intersection of finance and policy. It raises, allocates, and manages capital to fund projects in the areas of education, early childhood development, criminal justice, and health. The case explores how... View Details
    Keywords: Growth and Development Strategy; Nonprofit Organizations; Training
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    Greenwood, Robin, Richard S. Ruback, and Robert Ialenti. "Social Finance: Driving Accountability." Harvard Business School Case 224-043, October 2023.
    • 14 Feb 2017
    • Research & Ideas

    A Strategy For Steady Leadership in an Unsteady World

    forecasting, strategic planning, and statistical decision making have not prepared them for this amount of flux in the environment. In short, these rapid-fire changes are putting extreme pressure on business leaders to lead in ways not heretofore seen. The VUCA View Details
    Keywords: by Bill George
    • 08 Aug 2016
    • Working Paper Summaries

    The Unintended Consequences of the Zero Lower Bound Policy

    Keywords: by Marco Di Maggio and Marcin Kacperczyk; Banking
    • 18 Apr 2016
    • News

    New Study Shows that Leaning Into Negotiations Doesn’t Always Work for Women

    • 27 Aug 2012
    • Research & Ideas

    Employee-Suggestion Programs That Work

    analysis approach yields a large number of potential fixes, but only a frustratingly few, from the employee's perspective, are acted upon. And the analysis process can be time-consuming. The paper cites a hospital where lab results took a long View Details
    Keywords: by Paul Guttry
    • 04 Aug 2016
    • News

    The right thing to do: Why more U.S. firms need to learn from JP Morgan Chase

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