Filter Results:
(4,020)
Show Results For
- All HBS Web
(4,020)
- People (2)
- News (556)
- Research (2,848)
- Events (51)
- Multimedia (21)
- Faculty Publications (2,050)
Show Results For
- All HBS Web
(4,020)
- People (2)
- News (556)
- Research (2,848)
- Events (51)
- Multimedia (21)
- Faculty Publications (2,050)
- December 2024
- Case
Blue Cross Blue Shield of Michigan (BCBSM): The AI Journey
By: Shikhar Ghosh
In early 2024, Bill Fandrich, Executive VP and CIO of Blue Cross Blue Shield of Michigan (BCBSM), faced a critical decision about AI adoption within the organization. Fandrich had championed AI implementation at BCBSM. After successfully developing three AI... View Details
Keywords: Blue Cross; Automation; Generative Ai; Health Insurance; Insurance Companies; Innovation; IT Strategy; Organizational Transformations; Technology; Non-profit; AI and Machine Learning; Health; Digital Strategy; Digital Transformation; Leadership; Technology Adoption; Job Cuts and Outsourcing; Innovation Strategy; Health Industry; Insurance Industry; Michigan
Ghosh, Shikhar. "Blue Cross Blue Shield of Michigan (BCBSM): The AI Journey." Harvard Business School Case 825-082, December 2024.
- 01 Dec 1996
- News
Organizations and Markets: A Challenging View of the World
Jensen chairs, Organizations and Markets. Each of the unit's five faculty members brings specific expertise to its mission - "to develop a modern theory of organizations and... View Details
Keywords: Susan Young
- 2024
- Working Paper
Displacement or Complementarity? The Labor Market Impact of Generative AI
By: Wilbur Xinyuan Chen, Suraj Srinivasan and Saleh Zakerinia
Generative AI is poised to reshape the labor market, affecting cognitive and white-collar occupations in ways distinct from past technological revolutions. This study examines whether generative AI displaces workers or augments their jobs by analyzing labor demand and... View Details
Keywords: Generative Ai; Labor Market; Automation And Augmentation; Labor; AI and Machine Learning; Competency and Skills
Chen, Wilbur Xinyuan, Suraj Srinivasan, and Saleh Zakerinia. "Displacement or Complementarity? The Labor Market Impact of Generative AI." Harvard Business School Working Paper, No. 25-039, December 2024.
- winter 2005
- Article
An Experimental Analysis of Ending Rules in Internet Auctions
By: Dan Ariely, Axel Ockenfels and A. E. Roth
Ariely, Dan, Axel Ockenfels, and A. E. Roth. "An Experimental Analysis of Ending Rules in Internet Auctions." RAND Journal of Economics 36, no. 4 (winter 2005): 891–908.
- 25 Mar 2008
- Working Paper Summaries
Incompatible Assumptions: Barriers to Producing Multidisciplinary Knowledge in Communities of Scholarship
- 30 May 2019
- What Do You Think?
Is There a Distinctive West Coast Style of Management?
internet startups, two Stanford Graduate School of Business professors, Jim Collins and Jerry Porras, wrote an influential book about “successful habits of visionary companies.” In it, they advanced their... View Details
- Web
Corporate Governance and Boards of Directors - Course Catalog
executives, and shareholders; the changing rights and powers of shareholders; different theories of corporate governance and their practical implications; the legal, financial,... View Details
- 1992
- Book
A Fuller Explanation: The Synergetic Geometry of R. Buckminster Fuller
By: A. Edmondson
Edmondson, A. A Fuller Explanation: The Synergetic Geometry of R. Buckminster Fuller. New York: Van Nostrand Reinhold, 1992.
- 2003
- Book
Negotiation Analysis: The Science and Art of Collaborative Decision Making
By: Howard Raiffa, John Richardson and David Metcalfe
Raiffa, Howard, John Richardson, and David Metcalfe. Negotiation Analysis: The Science and Art of Collaborative Decision Making. Cambridge: Harvard University Press, 2003.
- August 1997 (Revised June 2023)
- Case
Fabritek, 1992
Describes a large-volume automotive parts contract in a high-quality machine work company. Quality and delivery problems arise when one of the four men on the job is replaced with a high producer who cannot earn a substantial bonus because of machine interference. View Details
Keywords: Machinery and Machining; Compensation and Benefits; Selection and Staffing; Production; Quality; Manufacturing Industry
Hammond, Janice H. "Fabritek, 1992." Harvard Business School Case 698-014, August 1997. (Revised June 2023.)
- January 2022
- Article
Artificial Intelligence, Data-Driven Learning, and the Decentralized Structure of Platform Ecosystems
By: David R. Clough and Andy Wu
Gregory, Henfridsson, Kaganer, and Kyriakou (2020) highlight the important role of data and AI as strategic resources that platforms may use to enhance user value. However, their article overlooks a significant conceptual distinction: the installed base of... View Details
Keywords: Artificial Intelligence; Data Strategy; Ecosystem; Value Capture; Digital Platforms; Analytics and Data Science; Strategy; Learning; Value Creation; AI and Machine Learning; Technology Industry; Information Technology Industry; Video Game Industry; Advertising Industry
Clough, David R., and Andy Wu. "Artificial Intelligence, Data-Driven Learning, and the Decentralized Structure of Platform Ecosystems." Academy of Management Review 47, no. 1 (January 2022): 184–189.
- Article
Landing the First Job: The Value of Intermediaries in Online Hiring
By: Christopher Stanton and Catherine Thomas
Online markets for remote labor services allow workers and firms to contract with each other directly. Despite this, intermediaries—called outsourcing agencies—have emerged in these markets. This paper shows that agencies signal to employers that inexperienced workers... View Details
Stanton, Christopher, and Catherine Thomas. "Landing the First Job: The Value of Intermediaries in Online Hiring." Review of Economic Studies 83, no. 2 (April 2016): 810–854.
- 2022
- Working Paper
The Regulation of Medical AI: Policy Approaches, Data, and Innovation Incentives
By: Ariel Dora Stern
For those who follow health and technology news, it is difficult to go more than a few days without reading about a compelling new application of Artificial Intelligence (AI) to health care. AI has myriad applications in medicine and its adjacent industries, with... View Details
Keywords: AI and Machine Learning; Health Care and Treatment; Governing Rules, Regulations, and Reforms; Technological Innovation; Medical Devices and Supplies Industry
Stern, Ariel Dora. "The Regulation of Medical AI: Policy Approaches, Data, and Innovation Incentives." NBER Working Paper Series, No. 30639, December 2022.
- January–February 2024
- Article
The Challenge of Maintaining Passion for Work over Time: A Daily Perspective on Passion and Emotional Exhaustion
By: Joy Bredehorst, Kai Krautter, Jirs Meuris and Jon M. Jachimowicz
Passion for work is highly coveted, but many employees report struggling to maintain their passion over time. In the current research, we explain the challenge of pursuing passion by conceptualizing passion as an attribute with temporal variation. Viewed through a... View Details
Bredehorst, Joy, Kai Krautter, Jirs Meuris, and Jon M. Jachimowicz. "The Challenge of Maintaining Passion for Work over Time: A Daily Perspective on Passion and Emotional Exhaustion." Organization Science 35, no. 1 (January–February 2024): 364–386.
- July 2024
- Article
Chatbots and Mental Health: Insights into the Safety of Generative AI
By: Julian De Freitas, Ahmet Kaan Uğuralp, Zeliha Uğuralp and Stefano Puntoni
Chatbots are now able to engage in sophisticated conversations with consumers. Due to the ‘black box’ nature of the algorithms, it is impossible to predict in advance how these conversations will unfold. Behavioral research provides little insight into potential safety... View Details
Keywords: Autonomy; Chatbots; New Technology; Brand Crises; Mental Health; Large Language Model; AI and Machine Learning; Behavior; Well-being; Technological Innovation; Ethics
De Freitas, Julian, Ahmet Kaan Uğuralp, Zeliha Uğuralp, and Stefano Puntoni. "Chatbots and Mental Health: Insights into the Safety of Generative AI." Journal of Consumer Psychology 34, no. 3 (July 2024): 481–491.
- 19 Jan 2023
- Research & Ideas
What Makes Employees Trust (vs. Second-Guess) AI?
When an algorithm recommends ways to improve business outcomes, do employees trust it? Conventional wisdom suggests that understanding the inner workings of artificial intelligence (AI) can raise confidence in such programs. Yet, new... View Details
Keywords: by Rachel Layne
- Article
The Efficacy of a Comprehensive Health Project: An Empirical Analysis
By: Robert S. Kaplan, Lester Lave and Samuel Leinhardt
Kaplan, Robert S., Lester Lave, and Samuel Leinhardt. "The Efficacy of a Comprehensive Health Project: An Empirical Analysis." American Journal of Public Health 62, no. 7 (July 1972): 924–930.
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
Although adoption of artificial intelligence (AI) and machine learning (ML) for the enterprise is still in the early days, the technology has matured enough for entrepreneurs to start gathering inspiration... View Details
Keywords: by Rocio Wu
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
reviews helps consumers choose cleaner restaurants, which is a pretty robust finding." Harvard Business School Assistant Professor Chiara Farronato and Georgios Zervas, an associate professor at Boston University, used machine learning to... View Details
- 18 Nov 2013
- Op-Ed
Twitter IPO: Overvalued or the Start of Something Big?
good. What's missing is the confirmation of a profit formula that turns volume into serious cash. Another theory we think about in new growth situations is something we call "good money/bad money." It... View Details