Technology Adoption - Publications - Faculty & Research

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

new information technology as a way of categorizing and accessing information in an attempt to streamline a process that already exists. Adopting these systems can have significant implications for how... View Details

Keywords: by Dina Gerdeman; Health

01 Dec 2020
News

Digital Health Care: Empowering Consumers

adoption of some cost-reducing, consumer-facing, and life-saving technology innovations. Herzlinger—dubbed the “godmother of consumer-driven health care”—has helped to shepherd countless new health care... View Details

Keywords: April White

23 Aug 2019
Sharpening Your Skills

Has the Corporate Mission Just Been Disrupted?

companies within most industries adopted an increasingly similar set of sustainability practices. This study by by Ioannis Ioannou and George Serafeim examines the interplay between common and strategic practices. This dynamic distinction... View Details

Keywords: by Sean Silverthorne; Green Technology

17 Nov 2009
First Look

First Look: Nov. 17

and Bart Hobijn Abstract This note accompanies the Cross‐country Historical Adoption of Technology (CHAT) dataset. CHAT is an unbalanced panel dataset with information on the View Details

Keywords: Martha Lagace

22 Apr 2022
Blog Post

Celebrating Earth Day 2022 with the HBS Business and Environment Initiative

engineer at Tesla, where I worked in manufacturing and design engineering. I loved my time there and am proud that I played a small role in helping drive the automotive industry towards electrification. Most importantly, I learned about the power of an organization to... View Details

05 Apr 2010
Research & Ideas

HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing

think the fundamental issue is not the rate of adoption of the e-reader, or whether publishers will survive in their current form, or what their role will be in the future," Olson comments. "The fundamental question at the very... View Details

Keywords: by Julia Hanna; Information; Publishing; Entertainment & Recreation

01 Jun 2025
News

Venture: A Welcome Assist

developed a machine with a key for each letter. The first typewriter ultimately led to the keyboard, which became fundamental to digital communications and, well, modern life. It’s one example from a long history of devices originally designed for people with... View Details

Keywords: Jen Mcfarland Flint; photo courtesy Michael Bervell; News, Library, Internet, and Other Services; Information

22 Jan 2019
First Look

New Research and Ideas, January 22, 2019

predicting their current language learning. Further, we find that recipients’ cognitive and affective responses over time differentially influence two future behavioral outcomes: intention to leave the organization and willingness to View Details

Keywords: Dina Gerdeman

17 Oct 2006
First Look

First Look: October 17, 2006

across their internal corporate departments lead their facilities to prioritize different institutional pressures and thus adopt different management practices. Specifically, we argue that external constituents who interact with... View Details

Keywords: Sean Silverthorne

01 Jun 2017
News

Supercharged

global market, electric vehicles have become a government imperative. European Union member states, for instance, are preparing to implement the Alternative Fuels Infrastructure Directive, which mandates the buildup of publicly accessible charging points and the View Details

Keywords: Alexander Gelfand; illustrations by Tavis Coburn

21 Nov 2014
News

Teaching Hospitals Are the Best Place to Test Health Innovation

Keywords: health care; innovation; product development; collaboration; efficiency; Hospitals; Health, Social Assistance

2016
Article

Peer-to-Peer Markets

By: Liran Einav, Chiara Farronato and Jonathan Levin

Peer-to-peer markets such as eBay, Uber, and Airbnb allow small suppliers to compete with traditional providers of goods or services. We view the primary function of these markets as making it easy for buyers to find sellers and engage in convenient, trustworthy... View Details

Keywords: Peer-to-peer; Online Platforms; Matching; Innovation; Digital Platforms; Marketplace Matching; Market Design; Internet and the Web; Technology Adoption; Network Effects; Market Entry and Exit

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July 2019
Case

Autonomous Vehicles: Smooth or Bumpy Ride Ahead?

By: Elie Ofek and Akhil Waghmare

In early 2019, transportation was set to undergo a major transformation with the advent of autonomous vehicles (AVs), also referred to as driverless cars, which were nearing completion from an R&D and testing phase. Yet many questions remained open regarding exactly... View Details

Keywords: Transportation; Technological Innovation; Disruptive Innovation; Transformation; Technology Adoption; Business Model; Governing Rules, Regulations, and Reforms; Transportation Industry; Auto Industry

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01 Sep 2024
News

The Road Less Traveled

Most cars in the United States weigh more than 4,000 pounds, and new models are trending larger, even in countries where people drive less. And the larger the vehicle, the more fuel required to power it, which means more greenhouse-gas emissions that contribute to... View Details

Keywords: Janine White; illustrations by WACSO; Transit and Ground Passenger Transportation; Transportation

12 Mar 2024
Blog Post

IFC India: Electric Mobility in India

across the country. Transportation stands as one of the leading contributors to global emissions, trailing only behind the power and industrial sectors. Consequently, the widespread adoption of electric vehicles (EVs) for personal... View Details

02 Jan 2014
News

The Power to Change

cared about how to make it happen," Wilcox says. "I adopted the dream and it became my dream too." Wilcox first saw Joe Jacobson and Jerry Rubin's electronic ink dream in 1997. He discovered the two MIT Media Lab professors through the... View Details

Keywords: Ralph Ranalli; Business and Environment Initiative; Scientific Research and Development Services

01 Apr 1998
News

Short Takes

invest in flexibility where the likelihood of future changes makes this valuable. The authors identify three general ways managers can increase flexibility in product development. First, they should consider adopting inherently flexible... View Details

Keywords: Garry Emmons and Caroline Chauncey

07 Jan 2002
What Do You Think?

Did Consumer Behavior Tracking Come of Age on September 11?

banking and credit card transactions, and 68% would agree to the adoption of a national identification system for all U.S. citizens. Clearly, the behavior of U.S. citizens and those circulating among them could be tracked by this View Details

Keywords: by James Heskett

July 2024 (Revised January 2025)
Case

Dynamic Pricing at Wendy's: Where's the Beef?

By: Elie Ofek, Alicia Dadlani and Martha Hostetter

In early 2024, Wendy’s new CEO announced on an earnings call that the company would install digital menus in its US locations so it could begin testing dynamic pricing—changing prices up or down in response to shifts in supply and demand – as well as allow engaging in... View Details

Keywords: Dynamic Pricing; Marketing Strategy; Price; Technology Adoption; Consumer Behavior; AI and Machine Learning; Customer Focus and Relationships; Policy; Food and Beverage Industry

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