Talent and Talent Management - Publications - Faculty & Research

07 Mar 2011
Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

Ghosh says, if start-ups often manage to secure a good team and good financing, they face dozens of lower-cost competitors and fragmented customer demand.) Funding has the... View Details

Keywords: by Carmen Nobel

21 Apr 2008
Research & Ideas

The New Math of Customer Relationships

and The Service Profit Chain and The Value Profit Chain (with Lenoard A. Schlesinger). Some of the ideas go back to Heskett's 1986 book, Managing in the Service Economy. A new... View Details

Keywords: by Sean Silverthorne

09 Nov 2023
HBS Case

What Will It Take to Confront the Invisible Mental Health Crisis in Business?

text 988 to reach the National Suicide Prevention Lifeline in the US. You can also call 800-273-8255. You Might Also Like: Cold Call: Can Robin Williams’ Son Help Other Families Heal Addiction and Depression? Build the Life You Want:... View Details

Keywords: by Kara Baskin; Health

Web

Leadership Succession

Organizations recognize that proactive, disciplined succession planning is an important priority for current and future success. Manage talent as a strategic asset A steady... View Details

28 Mar 2024
News

Rooms with a View

Alexander Mirza (MBA 1997) has spent two decades in the hospitality industry, opening and growing major hotel brands, including Hilton, Starwood, and Caesars, with locations around the world. And with each new project, Mirza faced the same primary challenge. “It didn’t... View Details

Keywords: April White; photos by Christina Gandolfo; Hospitality

07 Jul 2022
HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

Might Also Like: Why Digital Is a State of Mind, Not Just a Skill Set Tech Hubs: How Software Brought Talent and Prosperity to New Cities Is A/B Testing Effective? Evidence from 35,000 Startups Related... View Details

Keywords: by Pamela Reynolds

02 May 2023
What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

said, “Savvy employers don’t have to settle for the limitations of a local talent pool ” Ryan concluded, “The given argument (for in-office innovation) is weak because it uses a pre-pandemic example of collaboration View Details

Keywords: by James Heskett; Information Technology; Technology

2017
Interviews

Tina Opie

26 Jan 2009
Research & Ideas

Where is Home for the Global Firm?

about the best location or locations for managerial talent, for instance, they should be aware that reallocating talent is neither costless nor easy. Interpersonal relationships and internal communication... View Details

Keywords: by Martha Lagace

October 2017 (Revised October 2020)
Case

Coaching Makena Lane

By: Ethan Bernstein and Om Lala

Makena Lane has a gift for producing results, even in the challenging retail context of the 2010s, but she also has a knack for “ruffling some feathers” in the process. Recruited to a Fortune 500 grocery and pharmacy retailer after climbing to Associate Principal in... View Details

Citation

Educators

Purchase

01 Feb 2001
News

What Makes a Good Leader

Is it the ability to navigate in the choppy waters of change? Do leaders see the hidden opportunity in every setback? Is there really any such thing as a "born leader"? Five HBS faculty and some prominent alumni offer their perspectives... View Details

Keywords: Management

Web

Research - Global

region characterized... May 2025 Teaching Material Skills-First Talent Management: The Importance of Managers By: Boris Groysberg , Nicole Zelazko, Tom Quinn, Robin Abrahams, Izzy Yeoh View Details

02 Apr 2001
Research & Ideas

What Makes a Good Leader?

When discussing business leadership, a distinction is often made between good management and good leadership. Managers are thought to be the budgeters, the organizers, the... View Details

Keywords: by Deborah Blagg & Susan Young

21 Feb 2023
Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

notice and take action, according to the research, published September in Organizational Behavior and Human Decision Processes. The study could provide an incentive of its own for businesses looking to... View Details

Keywords: by Scott Van Voorhis

10 May 2021
Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

assessment-oriented cultures, managers act as if employees’ talents are set in stone, and they make snap judgments about who on the team has View Details

Keywords: by Dina Gerdeman

Web

Leadership Initiative - Leadership

Leadership Initiative Leadership Initiative Today’s leaders are confronted with challenges and opportunities that have never been more dynamic or complex. Helping individuals effectively understand and View Details

Web

Leadership Fellows | Social Enterprise | Harvard Business School

ONE YEAR. ONCE IN A LIFETIME. HARVARD BUSINESS SCHOOL The Leadership Fellows program is a once-in-a-lifetime opportunity for a select group of graduating students to experience high-impact management positions in nonprofit View Details

Program

Senior Executive Leadership Program—China

Summary Today's global business environment offers many exciting prospects for talented executives and ambitious organizations. To take full advantage of emerging opportunities in China View Details

26 Jun 2007
First Look

First Look: June 26, 2007

lead their facilities to prioritize different external pressures and thus adopt different management practices. Specifically, we argue that external constituents who interact with particularly influential... View Details

Keywords: Martha Lagace

15 Nov 2016
First Look

November 15, 2016

five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and View Details

Keywords: Sean Silverthorne

Publications