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  • Article

The C-Suite Skills That Matter Most

By: Raffaella Sadun, Joseph B. Fuller, Stephen Hansen and PJ Neal
Landing a job as a CEO today is no longer all about industry expertise and financial savvy. What companies are really seeking are leaders with strong social skills. That’s what the authors discovered after analyzing nearly 7,000 job descriptions for C-suite roles.... View Details
Keywords: C-Suite; Skills; Skills Development; Social Skills; Management Skills; Interpersonal Communication; Talent and Talent Management
Related
  • 10 May 2021
  • Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

assessment-oriented cultures, managers act as if employees’ talents are set in stone, and they make snap judgments about who on the team has View Details
Keywords: by Dina Gerdeman
  • 26 Jan 2009
  • Research & Ideas

Where is Home for the Global Firm?

about the best location or locations for managerial talent, for instance, they should be aware that reallocating talent is neither costless nor easy. Interpersonal relationships and internal communication... View Details
Keywords: by Martha Lagace
  • September 1993 (Revised January 1997)
  • Case

Serengeti Eyewear: Entrepreneurship Within Corning, Inc.

By: David A. Garvin and Jonathan West
An entrepreneurial division within Corning, Serengeti Eyewear, has grown rapidly in its brief 10-year history. Now it must decide whether to launch a new line of sunglasses and take on the industry leader. The company has prospered by developing and cultivating... View Details
Keywords: Organizational Design; Management Style; Competitive Strategy; Customer Relationship Management; Employee Relationship Management; Business and Stakeholder Relations; Talent and Talent Management; Corporate Entrepreneurship; Manufacturing Industry
Related
  • 22 May 2019
  • Research & Ideas

Forgiving Student Loan Debt Leads to Better Jobs, Stronger Consumers

able to manage their finances. Borrowers whose loans were forgiven reduced their total debts by about $5,000, or 26 percent, which was partly due to people increasing repayment amounts on credit cards, as well as auto View Details
Keywords: by Dina Gerdeman
  • 02 May 2023
  • What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

said, “Savvy employers don’t have to settle for the limitations of a local talent pool ” Ryan concluded, “The given argument (for in-office innovation) is weak because it uses a pre-pandemic example of collaboration View Details
Keywords: by James Heskett; Information Technology; Technology
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

conjuring up. 3. Emphasize coaching and mentoring over managing the details. Talent is the most important strategic resource for future success, suggests Hargrove. You can't... View Details
Keywords: by Melissa Raffoni
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

lead their facilities to prioritize different external pressures and thus adopt different management practices. Specifically, we argue that external constituents who interact with particularly influential... View Details
Keywords: Martha Lagace
  • 02 Apr 2001
  • Research & Ideas

What Makes a Good Leader?

When discussing business leadership, a distinction is often made between good management and good leadership. Managers are thought to be the budgeters, the organizers, the... View Details
Keywords: by Deborah Blagg & Susan Young
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

Might Also Like: Why Digital Is a State of Mind, Not Just a Skill Set Tech Hubs: How Software Brought Talent and Prosperity to New Cities Is A/B Testing Effective? Evidence from 35,000 Startups Related... View Details
Keywords: by Pamela Reynolds
  • October 2017 (Revised October 2020)
  • Case

Coaching Makena Lane

By: Ethan Bernstein and Om Lala
Makena Lane has a gift for producing results, even in the challenging retail context of the 2010s, but she also has a knack for “ruffling some feathers” in the process. Recruited to a Fortune 500 grocery and pharmacy retailer after climbing to Associate Principal in... View Details
Keywords: Executive Coaching; Employee Promotions; Career Transition From Consulting To Operating Role; 360-degree Feedback; Retail; Organizational Behavior; Personal Strategy ＆ Style; Mentoring; Coaching; Talent and Talent Management; Growth and Development; Employees; Leadership Style; Leadership Development; Management Style; Performance Evaluation; Personal Development and Career; Retail Industry; Australia; Europe; Canada; South Africa; United States; Asia
Related
  • 28 Mar 2024
  • News

Rooms with a View

creating a talent pipeline and reducing turnover by as much as 40 percent. Rating an employee’s individual performance is a complicated question, Mirza explains, because of the variables inherent in the... View Details
Keywords: April White; photos by Christina Gandolfo; Hospitality
  • Web

Organizational Behavior - Faculty & Research

More Information HBS Working Knowledge Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)? By: Boris Groysberg & Abhijit Naik More Information HBS Working Paper Series Does 'What We Do' Make Us 'Who We Are'?... View Details
  • Web

Leadership Fellows | Social Enterprise | Harvard Business School

ONE YEAR. ONCE IN A LIFETIME. HARVARD BUSINESS SCHOOL The Leadership Fellows program is a once-in-a-lifetime opportunity for a select group of graduating students to experience high-impact management positions in nonprofit View Details
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

and The Service Profit Chain and The Value Profit Chain (with Lenoard A. Schlesinger). Some of the ideas go back to Heskett's 1986 book, Managing in the Service Economy. A new... View Details
Keywords: by Sean Silverthorne
  • 07 Mar 2011
  • Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

Ghosh says, if start-ups often manage to secure a good team and good financing, they face dozens of lower-cost competitors and fragmented customer demand.) Funding has the... View Details
Keywords: by Carmen Nobel
  • 2017
  • Interviews

Tina Opie

  • 15 Nov 2016
  • First Look

November 15, 2016

five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and View Details
Keywords: Sean Silverthorne
  • Web

Connect with Clubs - Recruiting

Hire Talent Connect with Clubs Hire Talent Connect with Clubs Partner with a HBS Student Club Reach targeted groups of students by connecting with over 50 career-related student clubs. Work with club leaders... View Details
  • Web

Leadership Initiative - Leadership

Leadership Initiative Leadership Initiative Today’s leaders are confronted with challenges and opportunities that have never been more dynamic or complex. Helping individuals effectively understand and View Details