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  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

conjuring up. 3. Emphasize coaching and mentoring over managing the details. Talent is the most important strategic resource for future success, suggests Hargrove. You can't... View Details
Keywords: by Melissa Raffoni
  • 2017
  • Interviews

Tina Opie

  • 18 Jun 2024
  • Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

preferences contribute to disparities in the workplace. Ultimately, this study aims to extend this line of research to include non-binary individuals, revealing how their beliefs and preferences compare and... View Details
Keywords: by Michael Blanding
  • 09 Nov 2023
  • HBS Case

What Will It Take to Confront the Invisible Mental Health Crisis in Business?

text 988 to reach the National Suicide Prevention Lifeline in the US. You can also call 800-273-8255. You Might Also Like: Cold Call: Can Robin Williams’ Son Help Other Families Heal Addiction and Depression? Build the Life You Want:... View Details
Keywords: by Kara Baskin; Health
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

and The Service Profit Chain and The Value Profit Chain (with Lenoard A. Schlesinger). Some of the ideas go back to Heskett's 1986 book, Managing in the Service Economy. A new... View Details
Keywords: by Sean Silverthorne
  • Article

The C-Suite Skills That Matter Most

By: Raffaella Sadun, Joseph B. Fuller, Stephen Hansen and PJ Neal
Landing a job as a CEO today is no longer all about industry expertise and financial savvy. What companies are really seeking are leaders with strong social skills. That’s what the authors discovered after analyzing nearly 7,000 job descriptions for C-suite roles.... View Details
Keywords: C-Suite; Skills; Skills Development; Social Skills; Management Skills; Interpersonal Communication; Talent and Talent Management
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  • 07 Mar 2011
  • Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

Ghosh says, if start-ups often manage to secure a good team and good financing, they face dozens of lower-cost competitors and fragmented customer demand.) Funding has the... View Details
Keywords: by Carmen Nobel
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

Might Also Like: Why Digital Is a State of Mind, Not Just a Skill Set Tech Hubs: How Software Brought Talent and Prosperity to New Cities Is A/B Testing Effective? Evidence from 35,000 Startups Related... View Details
Keywords: by Pamela Reynolds
  • Web

Leadership Initiative - Leadership

Leadership Initiative Leadership Initiative Today’s leaders are confronted with challenges and opportunities that have never been more dynamic or complex. Helping individuals effectively understand and View Details
  • 02 May 2023
  • What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

said, “Savvy employers don’t have to settle for the limitations of a local talent pool ” Ryan concluded, “The given argument (for in-office innovation) is weak because it uses a pre-pandemic example of collaboration View Details
Keywords: by James Heskett; Information Technology; Technology
  • 15 Nov 2016
  • First Look

November 15, 2016

five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and View Details
Keywords: Sean Silverthorne
  • Web

Leadership Succession

Organizations recognize that proactive, disciplined succession planning is an important priority for current and future success. Manage talent as a strategic asset A steady... View Details
  • 28 Mar 2024
  • News

Rooms with a View

Alexander Mirza (MBA 1997) has spent two decades in the hospitality industry, opening and growing major hotel brands, including Hilton, Starwood, and Caesars, with locations around the world. And with each new project, Mirza faced the same primary challenge. “It didn’t... View Details
Keywords: April White; photos by Christina Gandolfo; Hospitality
  • 26 Jan 2009
  • Research & Ideas

Where is Home for the Global Firm?

about the best location or locations for managerial talent, for instance, they should be aware that reallocating talent is neither costless nor easy. Interpersonal relationships and internal communication... View Details
Keywords: by Martha Lagace
  • October 2017 (Revised October 2020)
  • Case

Coaching Makena Lane

By: Ethan Bernstein and Om Lala
Makena Lane has a gift for producing results, even in the challenging retail context of the 2010s, but she also has a knack for “ruffling some feathers” in the process. Recruited to a Fortune 500 grocery and pharmacy retailer after climbing to Associate Principal in... View Details
Keywords: Executive Coaching; Employee Promotions; Career Transition From Consulting To Operating Role; 360-degree Feedback; Retail; Organizational Behavior; Personal Strategy ＆ Style; Mentoring; Coaching; Talent and Talent Management; Growth and Development; Employees; Leadership Style; Leadership Development; Management Style; Performance Evaluation; Personal Development and Career; Retail Industry; Australia; Europe; Canada; South Africa; United States; Asia
Related
  • 23 Apr 2019
  • Blog Post

HBS Shares Their Favorite Books for HR Leaders

strengthen their own skills, educate managers to effectively lead their teams, and retain great employees. Rebel Talent: Why It Pays to Break the Rules at Work and in Life... View Details
Keywords: All Industries
  • 10 May 2021
  • Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

assessment-oriented cultures, managers act as if employees’ talents are set in stone, and they make snap judgments about who on the team has View Details
Keywords: by Dina Gerdeman
  • 28 Oct 2020
  • Blog Post

Keep Your Weary Workers Engaged

drives to acquire and to bond are in tension with each other because the first is competitive and the second cooperative. A major part of management is to keep these two drives... View Details
Keywords: All Industries
  • 08 Dec 2020
  • Blog Post

Keep Your Weary Workers Engaged

drives to acquire and to bond are in tension with each other because the first is competitive and the second cooperative. A major part of management is to keep these two drives... View Details
  • 02 Apr 2001
  • Research & Ideas

What Makes a Good Leader?

When discussing business leadership, a distinction is often made between good management and good leadership. Managers are thought to be the budgeters, the organizers, the... View Details
Keywords: by Deborah Blagg & Susan Young