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  • February 2025
  • Case

K Health: Scaling an AI Medical Clinic

By: Iavor I Bojinov, Karim R. Lakhani, Sarah Sasso and Carin-Isabel Knoop
K Health, an AI-driven healthcare platform, faced the challenge of scaling its operations to reach 10 million annual visits within two years. Founded in 2016 with the vision of leveraging AI and data to improve healthcare accessibility, the company evolved from a... View Details
Keywords: Business Model; Health Care and Treatment; AI and Machine Learning; Growth and Development Strategy; Competition; Expansion; Technology Industry; Health Industry; United States; Israel
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  • November 1999 (Revised June 2006)
  • Case

DLJdirect: "Putting Our Reputation Online"

By: Thomas R. Eisenmann and Gillian Morris
Online broker DLJdirect faced two decisions during the fall of 1999: what customer segments should it target and how much should it spend on marketing? Unlike its competitors, who focused either on day traders or more mainstream investors, DLJdirect differentiated its... View Details
Keywords: Marketing Strategy; Marketing Communications; Competitive Strategy; Decision Choices and Conditions; Investment; Cost Management; Business Plan; Research and Development; Customers; Budgets and Budgeting; Online Advertising; Internet; Financial Services Industry
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  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

through turbulence. In particular, she and her family emphasized maintaining strong capital equity structures to deal with currency volatility, seeking reliable local partners, and never forgetting long-term opportunities. "For managers... View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

their customers and other stakeholders. As one executive put it, "We must explain how digital assets will help us become a sustainable enterprise, both profitable and a force for good in the broader society." Attention to purpose... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • January 2025
  • Case

Davivienda Bank's Upskilling and Reskilling Strategy in Colombia (Abridged)

By: Jorge Tamayo, Raffaella Sadun and Jenyfeer Martinez Buitrago
Set in 2022, this abridged case examines the digital transformation strategy of Davivienda—a leading player in Colombia’s commercial banking sector and one of the companies belonging to Grupo Bolívar, a major Colombian conglomerate—and the bank’s upskilling and... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Corporate Strategy; Talent and Talent Management; Training; Organizational Culture; Banking Industry; Latin America; Central America; South America; Colombia
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  • Web

Fellowships - Business History

through the Baker Library Special Collections, and a wonderful atmosphere of collegiality...HBS provided the perfect setting to pursue my upcoming projects on cities and India-America transnational connections. ” Chinmay Tumbe Indian Institute of View Details
  • 04 Sep 2013
  • What Do You Think?

How Relevant is Long-Range Strategic Planning?

have to be applied more selectively, depending on such things as the industry, the nature of competition, and the speed with which a particular organization's environment is changing. And there is a question about whether a sufficient cadre of View Details
Keywords: by James Heskett
  • 09 Jan 2024
  • Research & Ideas

Could Clean Hydrogen Become Affordable at Scale by 2030?

Hydrogen is poised to move from the sidelines of global clean energy as the industry learns to produce it more efficiently and at lower cost, according to newly published research led by Gunther Glenk, a climate fellow with Harvard Business School's Institute for the... View Details
Keywords: by Desmond Dodd; Energy; Green Technology
  • 09 Jun 2003
  • Research & Ideas

The Challenge of the Multi-site Nonprofit

one, but rather to identify "levers of influence" system managers can employ to get their organization the desired balance between the two forces. "Headquarters should undertake actions to enhance system value and then... View Details
Keywords: by Sean Silverthorne
  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

support the creation of highly differentiated products. It also deals with issues of change in an already successful context, and of managing highly creative staff who are vital to a company's business model. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • Web

Impact Investing | Social Enterprise | Harvard Business School

field of investing for impact and scaling for impact. Other Learning Opportunities Sustainable Investing Course HBS Online Learn how to evaluate, measure, and manage View Details
  • Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

degree of functional status achieved. Tier two represents the process of recovery including complications problems encountered in the treatment process. Tier three represents the long-term sustainability of health achieved including... View Details
  • Career Coach

Annette Rodriguez-Ferrer

Founder and Managing Partner of MKH Capital Partners, Annette has built the firm and spearheads MKH’s investment strategy and firm management. Prior to MKH, Annette was a Partner at Warburg Pincus, a leading global private equity firm,... View Details
Keywords: Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management; Investment Management
  • 11 Feb 2021
  • Blog Post

Good Leadership Is an Act of Kindness

bloggers are buzzing with guidance about ways to sustain employee engagement and productivity in the chaos of a pandemic. Unfortunately, most Management 101 advice does not recognize that in times like... View Details
Keywords: All Industries
  • Web

Faculty & Research - Global

challenges and innovations wherever they occur. Through sustained work in the field, faculty are provided the opportunity to immerse themselves in the culture and values – as well as intricacies and nuances – that lead to truly meaningful... View Details
  • January–February 2017
  • Article

Africa's New Generation of Innovators

By: Clayton M. Christensen, Efosa Ojomo and Derek van Bever
With a young, urbanizing population, abundant natural resources, and a growing middle class, Africa seems to have all the ingredients necessary for huge growth. Nevertheless, a number of multinationals have recently left the continent, discouraged by widespread... View Details
Keywords: Innovation Strategy; Multinational Firms and Management; Economic Growth; Africa
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  • 02 Jan 2012
  • Research & Ideas

Most Popular Articles of 2011

However, the results suggest that this outperformance occurs only in the long term. Managers and investors who are hoping to gain a competitive advantage in the short term are unlikely to succeed by embedding View Details
Keywords: by Staff
  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • 17 Aug 2021
  • Blog Post

New Associate Director: Courtney Fairbrother

entrepreneurial opportunities for students. Tell me about your background. What were you doing before joining the BEI team? For the last 3 years I worked for the Harvard University Office for Sustainability as the View Details
  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

represents either an acute or chronic disease process that may require management by multiple clinicians representing different specialties and types of providers and support personnel. Care for a medical condition involves View Details