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  • March 2011 (Revised June 2011)
  • Supplement

Arck Systems (E)

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Transformation; Framework; Compensation and Benefits; Organizational Design; Performance Evaluation; Salesforce Management; Motivation and Incentives; Software
Related
  • 07 Jul 2019
  • HBS Case

Walmart's Workforce of the Future

private employer in the United States, with 1.5 million workers (2.2 million worldwide). But that size and dominance doesn’t make Walmart immune to pressures faced by any other retail operation. In the second-year Harvard Business School course View Details
Keywords: by Julia Hanna; Retail
  • 18 Mar 2010
  • Working Paper Summaries

Matching Firms, Managers, and Incentives

Keywords: by Oriana Bandiera, Luigi Guiso, Andrea Prat & Raffaella Sadun
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

Human Resource Management (HRM). Written by an international team of academics from universities in the UK, the US, Australia and New Zealand, it examines the problems and... View Details
Keywords: Martha Lagace
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

carefully analyzed their incentives but that we know little about the broader strategic dimensions of this market. The paper explores three related strategic dimensions of the certification market: the... View Details
Keywords: Martha Lagace
  • 23 Sep 2014
  • First Look

First Look: September 23

become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee handbook) includes 100% self-allocated time, no View Details
Keywords: Sean Silverthorne
  • August, 2024
  • Article

Absenteeism, Productivity, and Relational Contracts Inside the Firm

By: Achyuta Adhvaryu, Jean-François Gauthier, Anant Nyshadham and Jorge Tamayo
We study relational contracts among managers using a unique dataset that tracks transfers of workers across teams in Indian ready-made garment factories. We focus on how relational contracts help managers cope with worker absenteeism shocks, which are frequent, often... View Details
Keywords: Implicit Contracts; Productivity; Misallocation; Absenteeism; Supervisors; Readymade Garments; Performance Productivity; Employees; Relationships; Fashion Industry; India
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  • March 2023
  • Case

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni
On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
Related
  • Web

Creating Shared Value - Institute For Strategy And Competitiveness

connecting shared value practitioners worldwide. CSV in Practice About Mark Kramer Mark is co-founder and Managing Director of FSG and the author of influential publications on shared value, catalytic philanthropy, collective impact,... View Details
  • Web

Named Fellowship Funds - Alumni

currently serves on the boards of directors of NCR, Inc., Ceridian, and Cumulus Media, and several StarVest portfolio companies. Previous positions include lead director of the board at NetSuite, president & CEO of Victory Ventures LLC, chairman of Staffing View Details
  • 05 Aug 2009
  • Working Paper Summaries

Authority versus Persuasion

Keywords: by Eric J. Van den Steen
  • 04 Feb 2014
  • First Look

First Look: February 4

  Publications August 2013 MIT Sloan Management Review The Art of Strategic Renewal By: Binns, Andy, J. Bruce Harreld, Charles A. O'Reilly, and Michael L. Tushman Abstract—In recent years, we have seen... View Details
Keywords: Sean Silverthlorne
  • Web

Help - Alumni

program? Please use our online search tool or contact your company's human resources office to find out if your employer matches charitable gifts and to learn the associated policies and procedures. What is... View Details
  • 01 Dec 2023
  • News

The Exchange: Help Wanted

Image by John Ritter The path to a job in the C-suite isn’t what it used to be. For many years, companies could lean on financial expertise and industry connections when recruiting candidates, but HBS professors Raffaella Sadun and Joseph Fuller say that so much has... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • April 1999 (Revised March 2002)
  • Case

Gerald Weiss

By: Brian J. Hall and Carleen Madigan
Gerald Weiss left Wall Street for the promise of a CFO position at a well-established corporation. He was given a 10-year options package with a guaranteed floor of $12 million and unlimited upside. To ensure the entire package would be worth at least $12 million after... View Details
Keywords: Management Teams; Resignation and Termination; Executive Compensation; Organizational Culture; Agreements and Arrangements; Stock Options; Conflict and Resolution; New York (city, NY)
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  • 30 Jun 2019
  • Working Paper Summaries

The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training

Keywords: by Doug J. Chung, Byungyeon Kim, and Byoung G. Park
  • 06 Sep 2022
  • Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

School. Emails reveal the quality of work Choudhury and his colleagues conducted a field experiment involving 130 human resource administrators at BRAC, the world’s largest nongovernmental organization,... View Details
Keywords: by Ben Rand
  • 12 Oct 2011
  • First Look

First Look: October 12

Gino, and B. Staats Publication:Academy of Management Journal (forthcoming) Abstract In knowledge-based environments, teams must develop a systematic approach to integrating knowledge resources throughout... View Details
Keywords: Sean Silverthorne
  • January 2011
  • Supplement

Global Diversity and Inclusion at Royal Dutch Shell (B): The Impact of Restructuring

By: Sandra J. Sucher and Daniela Beyersdorfer
The (B) case describes the actions taken by Royal Dutch Shell's CEO and his management team to maintain their commitment to diversity and inclusion (D&I), as introduced in the (A) case, during a major restructuring of the whole organization. View Details
Keywords: Restructuring; Human Resources; Diversity; Management Teams; Energy Industry; Netherlands
Related
  • 08 Apr 2013
  • Research & Ideas

How to Demotivate Your Best Employees

productivity. More than 80 percent of companies dole out work-related awards like "employee of the month" or "top salesperson." Managers often view these awards as inexpensive ways to improve worker performance; many believe that when... View Details
Keywords: by Dina Gerdeman; Service