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  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

Nobody likes being last. We avoid picking the cheapest wine on the menu or the final donut in the box. “And we hate being picked last in gym class,” says Harvard Business School professor Ryan Buell. “Humans are very social creatures, and... View Details
Keywords: by Michael Blanding; Retail; Service
  • 01 Dec 2023
  • News

Rounding the Bend

greenhouse gas emissions. There’s also rampant waste and pollution involved in making the clothes we wear—two-thirds of which, after being jettisoned from our closets, get tossed into landfills or incinerated. Shifting from that linear... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing
  • Web

Hiring at HBS: How Summer Interns Make an Impact at Bridges Fund Management - Recruiting

make a positive impact on the world, one exciting path forward is investing in mission-centered businesses. Areas like healthcare, education, energy, and the environment attract innovative and entrepreneurial minds, and just like the team... View Details
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

importance of leadership in making it happen. Although mining accidents often present immense hurdles that make rescue unlikely, the situation at Chile’s San Jose copper mine that began on August 5, 2010 was unprecedented on several... View Details
Keywords: by Amy C. Edmondson; Mining
  • September–October 2024
  • Article

Boards Need a New Approach to Technology

By: Tarun Khanna, Mary C. Beckerle and Nabil Y. Sakkab
The boards of too many publicly traded companies are downright timid when considering matters involving science and technology. More often than not, they focus on security and digitization—a defensive posture that fails to consider the bigger opportunities emerging... View Details
Keywords: Governing and Advisory Boards; Opportunities; Technology Adoption
Related
  • 16 Feb 2023
  • HBS Case

ESG Activists Met the Moment at ExxonMobil, But Did They Succeed?

The impact-investment hedge fund Engine No. 1 made a big splash in May 2021 when it managed to get three nominees elected to the ExxonMobil board of directors. It was an open effort to prod the oil giant toward renewable energy and test whether activist investing could... View Details
Keywords: by Lane Lambert; Financial Services
  • 17 Aug 2021
  • Blog Post

Applying the MBA Skillset to Global Health Challenges: Summer Fellow Vasilis Theodorou (MBA 2022)

The HBS Summer Fellows Program enables students to apply their classroom training as they explore career opportunities in roles or regions where compensation is generally lower than the traditional MBA level. This summer, we are... View Details
  • 13 Nov 2023
  • Blog Post

HBS Veteran Spotlight: Lindsey Chrismon (MBA 2025)

told me to do three things: "Figure it out." Those three words became my mantra. Every challenge, whether it was understanding the intricacies of the helicopter mechanics or navigating the complex dynamics of leading soldiers, required me... View Details
  • 11 Jan 2011
  • First Look

First Look: Jan. 11

decision, to consider whether they are facing a "thinking too much" or "thinking too little" problem and adjust accordingly. Download the paper: http://onlinelibrary.wiley.com/doi/10.1002/wcs.90/abstract How to Design... View Details
Keywords: Sean Silverthorne
  • Web

Social Enterprise - Faculty & Research

lives of people and their societies. Rather, some organizations would be better off measuring shorter-term outputs or individual outcomes. Funders such as foundations and impact investors are better positioned to measure systemic impacts.... View Details
  • Web

Interviewing - Alumni

positive conversation - like you, he/she wants a good outcome. Passion. Make sure you are interviewing for roles that you are genuinely passionate about. The interviewer wants to be excited about your conversation. Convey your agenda: three View Details
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

and 8 million employees out of work—three times the job losses seen by any other industry. While some restaurants began reopening in May and June, most featured only takeout, delivery, or outdoor dining options due to local restrictions.... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 26 May 2023
  • Blog Post

Bringing Space Tech Back to Earth

I’ll know how much cash I’ll need on hand, and knowing how to project the success or failure of a business has been really helpful.” Wanting to use aerospace technology to benefit society, Kate Sweeney will soon head to SpaceX, where... View Details
  • May 1992
  • Article

Coordination in Split-Award Auctions

By: James J. Anton and Dennis Yao
We analyze split award procurement auctions in which a buyer divides full production between two suppliers or awards all production to a single supplier, and suppliers have private cost information. An intriguing feature of split awards is that the equilibrium bids are... View Details
Keywords: Supply Chain Management; Balance and Stability; Cost; Auctions; Bids and Bidding; Production; Five Forces Framework; Supply and Industry; Situation or Environment; Information; Manufacturing Industry
Related
  • 22 Mar 2017
  • HBS Seminar

Gerald C. Kane, Boston College

  • January 2002 (Revised February 2002)
  • Case

Valuing the AOL Time Warner Merger

By: Lynda M. Applegate, Rena Miller and John N Rei
On January 11, 2000, AOL and Time Warner announced their intention to merge, creating what AOL CEO Stephen Case and Time Warner CEO Gerald Levin called the 21st century's first fully integrated communications, media, and entertainment company. This case, prepared from... View Details
Keywords: Mergers and Acquisitions; Management Analysis, Tools, and Techniques; Valuation; Situation or Environment; Media and Broadcasting Industry; Entertainment and Recreation Industry
Related
  • 19 Nov 2013
  • First Look

First Look: November 19

entry of new female candidates, no change in female or male voter turnout, and no spillover effects to neighboring areas. Further analysis points to a reduction in party bias against women candidates as the main mechanism driving the... View Details
Keywords: Sean Silverthorne
  • November–December 2020
  • Article

Our Work-from-Anywhere Future

By: Prithwiraj Choudhury
The pandemic has hastened a rise in remote working for knowledge-based organizations. This has notable benefits: Companies can save on real estate costs, hire and utilize talent globally, mitigate immigration issues, and experience productivity gains, while workers can... View Details
Keywords: Remote Work; Best Practices; Employment; Health Pandemics; Geographic Location; Opportunities; Problems and Challenges
Related
  • 30 May 2024
  • News

How to Have Effective Conversations

environment where we're forgiving of each other and where we recognize that we all have to participate in a conversation for it to actually be a conversation. AW: I think I was a little surprised when I first started reading the book that... View Details
  • Web

Business Fundamentals Course - CORe | HBS Online

Accountability at Greater Memphis Alliance for a Competitive Workplace (GMACW) Get ready for your MBA or other graduate program with the online courses that Harvard Business School offers to incoming students to prepare for the MBA... View Details