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  • All HBS Web  (2,299)
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    • News  (547)
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    • Events  (5)
    • Multimedia  (4)
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  • 10 Jan 2005
  • What Do You Think?

Public Pension Reform: Does Mexico Have the Answer?

responses and shared gain and pain on the other? Is the British model best for the U.S.? Does Mexico offer a better response? Or is there some other preferred alternative? And why is it that a concept—life-long security—that should bring... View Details
Keywords: by James Heskett; Financial Services
  • 09 Jan 2018
  • First Look

First Look at New Research and Ideas, January 9, 2018

into four components of workflow. Results: 8,312 patients who had a head CT were included in this study. The median cycle time from patient arrival to head CT preliminary report was 3 h and 13 min with 39 min of waiting time resulting from bottlenecks. In the 4-step... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2008
  • First Look

First Look: March 4, 2008

Vayanos Abstract We examine empirically how the maturity structure of government debt affects bond yields and excess returns. Our analysis is based on a theoretical model of preferred habitat in which clienteles with strong preferences... View Details
Keywords: Martha Lagace
  • 17 Dec 2001
  • Research & Ideas

Enterprising Women

business leaders, moderated by HBS professor Myra Hart, at the Harvard Business School Entrepreneurship Conference. Robin Chase said that being a woman did not hinder her ability to start Zipcar, a service allowing customers to rent cars... View Details
Keywords: by Julia Hanna
  • 26 Jul 2016
  • First Look

July 26, 2016

Organizational Model to Drive Growth Pal's Sudden Service has developed a unique operating model and organizational culture in the quick-service restaurant business. With a... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

exploitation tends to drive out exploration, rendering organizations rigid and vulnerable to environmental change. Drawing on the Carnegie School, we propose a model where perturbation moderates the relationship between exploitation and... View Details
Keywords: Martha Lagace
  • 09 Sep 2009
  • First Look

First Look: September 9

geographic markets while simultaneously growing its corporate account business. Roberts and his task force have narrowed their options to two proposals. The first is an enhancement of the account management model put in place in 2001... View Details
Keywords: Martha Lagace
  • 28 Feb 2005
  • Research & Ideas

How to Harness Auction Fever

professor Deepak Malhotra. "These might all increase the likelihood of overbidding due to auction fever." This research comes from a recently published paper, coauthored with Gillian Ku, "Towards a Competitive Arousal Model... View Details
Keywords: by Manda Salls; Web Services; Web Services
  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

unclear whether there is a business model that can turn Wi-Fi into profit. A panel of telecommunications industry pioneers came together to talk about the larger issue of the competitive landscape in broadband wireless, but most of the... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
  • 05 Mar 2014
  • What Do You Think?

When Will the Next Dot.com Bubble Burst?

monetize concepts, many of them apps for Android and IOS, driving doubtful revenue models in packed market segments with little differentiating code." Nol Perreira asked, "What will prick the bubble? The timing of that is, one... View Details
Keywords: by James Heskett; Publishing; Retail
  • 22 Apr 2002
  • Research & Ideas

Work, Family, Private Life: Why Not All Three?

nonprofit organizations. Hart, who is also co-head of the entrepreneurship and service management faculty unit at HBS, said that reflection on a balance between work and personal goals can never start too soon. In terms of role models,... View Details
Keywords: by Martha Lagace
  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

materials into the classroom and refined the concepts and models through discussions with students in my MBA course, Achieving Profit Goals and Strategies. The result is the fourteen chapters of this book, which includes contributions by... View Details
Keywords: Re: Robert Simons
  • 23 May 2019
  • Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

career in venture capital private equity to launch a global movement that has brought together governments with service providers and has attracted private investment to pay for a variety of social programs. One such program in 2010... View Details
Keywords: by Dina Gerdeman; Green Technology
  • 30 Apr 2013
  • First Look

First Look: April 30

longitudinal data from 68 multi-method case studies of organizational change initiatives conducted at the National Health Service in the United Kingdom support these predictions and advance a relational view of organizational change in... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2012
  • Research & Ideas

What Health Care Managers Need to Know--and How to Teach Them

Global health care is entering its most challenging era, with increasing demand for services from consumers newly arrived in the middle class, under-served people, and rapidly aging populations, all the while dealing with the need to... View Details
Keywords: by Paul Guttry; Health; Education
  • 12 Mar 2013
  • First Look

First Look: March 12

as new players enter these markets and change the ecosystem of the industry. Although no single model has been successfully imported from one country to another due to significant country-specific differences in the regulatory financial... View Details
Keywords: Sean Silverthorne
  • 16 Dec 2014
  • First Look

First Look: December 16

money-maximizing evaluation procedure. Our findings are compatible with a behavioral model of information processing and with the System 1/System 2 distinction in behavioral decision research where people have two distinct modes of... View Details
Keywords: Sean Silverthorne
  • May 2025 (Revised May 2025)
  • Case

Humana Commits to Value-Based Care

By: V.G. Narayanan, Henry Eyring and David Lane
In late 2023, CEO Bruce Broussard reviewed health insurer Humana’s transformation into a value-based care ecosystem. Under its CenterWell brand, the several millions of members in Humana Medicare Advantage plans now had access to Humana-provided primary care, home... View Details
Keywords: Business Model; Business Units; Financing and Loans; Innovation Strategy; Growth and Development Strategy; Service Operations; Mergers and Acquisitions; Insurance; Health Care and Treatment; Partners and Partnerships; Health Industry; Insurance Industry; United States
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Narayanan, V.G., Henry Eyring, and David Lane. "Humana Commits to Value-Based Care." Harvard Business School Case 125-013, May 2025. (Revised May 2025.)
  • 10 Mar 2015
  • First Look

First Look: March 10

Abstract—No abstract available. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/international_comparison_6f4a5ffb-82d4-471e-991f-90744f72e677.pdf February 2015 Business Model Innovation: The Organizational Dimension A... View Details
Keywords: Carmen Nobel
  • July 2011
  • Teaching Note

The Credit Suisse/Gerson Lehrman Group Alliance (TN)

By: Robert G. Eccles and Penelope Rossano
Teaching Note for 409046. View Details
Keywords: Competition; Equity; Alliances; Competitive Advantage; Leadership; Research; Business Model; Quality; Revenue; Contracts; Financial Markets; Service Industry; Service Industry
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Eccles, Robert G., and Penelope Rossano. "The Credit Suisse/Gerson Lehrman Group Alliance (TN)." Harvard Business School Teaching Note 412-016, July 2011.
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