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- All HBS Web
(2,029)
- People (6)
- News (417)
- Research (1,365)
- Events (5)
- Multimedia (4)
- Faculty Publications (581)
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Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 24 Apr 2014
- News
Addressing roadblocks to innovation in health care
Innovation in health care is a national and international priority driven by demand for quality and universal access, yet it has proved very difficult to achieve. Regina E. Herzlinger, the Nancy R. McPherson Professor of Business... View Details
- 01 Jun 2001
- News
HBS Alumni Association Board of Directors: President's Report
on the quality of alumni programs and services. Monty, we salute you! As I reflect on my two years as president of the HBS Alumni Association, I am moved by the potential we all have to help the School meet its goal of continuing to... View Details
- 01 Apr 2001
- News
Student Conferences Tackle Business Issues
can be found at http://www.hbs.edu/mba/student-life/activities-government-and-clubs/Pages/default.aspx. Cyberposium 2001 Focuses on Quality The seventh annual Cyberposium high-technology conference, held on campus in early February,... View Details
- October 1991 (Revised September 1998)
- Case
Maxwell Appliance Controls
By: Robert S. Kaplan
A profitable manufacturing division of a large company is looking for new ways to identify sources of productivity improvements. Led by its senior finance officer, an activity-based cost system is developed to identify activities performed for its highly varied product... View Details
Keywords: Activity Based Costing and Management; Management Teams; Quality; Performance Improvement; Organizational Culture; Problems and Challenges; Production; Manufacturing Industry
Kaplan, Robert S. "Maxwell Appliance Controls." Harvard Business School Case 192-058, October 1991. (Revised September 1998.)
- 01 Mar 2008
- News
Where Are They Now?
character and leadership qualities of several prominent figures, past and present — including President George W. Bush (MBA ’75) — whose work has had broad social or political implications. “It’s not a business book,” Zaleznik explains.... View Details
Keywords: Margie Kelley; retirement; leisure; writing; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
- 2020
- Working Paper
Improving Regulatory Effectiveness Through Better Targeting: Evidence from OSHA
By: Matthew S. Johnson, David I. Levine and Michael W. Toffel
We study how a regulator can best target inspections. Our case study is a US Occupational Safety and Health Administration (OSHA) program that randomly allocated some inspections. On average, each inspection averted 2.4 serious injuries (9%) over the next five years.... View Details
Keywords: Government Administration; Working Conditions; Safety; Quality; Production; Analysis; Resource Allocation; Manufacturing Industry; United States
Johnson, Matthew S., David I. Levine, and Michael W. Toffel. "Improving Regulatory Effectiveness Through Better Targeting: Evidence from OSHA." Harvard Business School Working Paper, No. 20-019, August 2019. (Revised February 2020.)
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
and case-method teaching, but also for his efforts, as the Robert Walmsley University Professor, to enhance the quality of discussion teaching throughout Harvard. He served at various times as a visiting faculty member at IMEDE (an... View Details
- 01 Dec 2013
- News
Curing Health Care
Prescriptions: Free the Data! Build a Killer App Measure Health Care's Real Costs Make Medicine Personal Leverage Human Nature Integrate Preventive Care and Payment BUSH: A passionate advocate for improving health care efficiency and View Details
- 05 Sep 2000
- What Do You Think?
Whither the Information Economy?
some would claim geometrically) expanding universe of information of varying quality will become counterproductive? For years, managers have lamented the fact that they have too much data and too little... View Details
Keywords: by James Heskett
- 01 Dec 2007
- News
Rediscovering America
for more companies to practice “values-based capitalism.” Could you cite any examples? There is a growing number of well-run, profitable companies that have values at the center of their management strategy. One outstanding example is... View Details
- June 2010
- Teaching Note
Cincinnati Children's Hospital Medical Center (TN)
By: Anita L. Tucker
Teaching Note for 609109. View Details
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
get to the top, quality people keep you there." Other respondents helped develop a kind of construct for NSM, one encompassing a number of other management behaviors. For example, Gerald Nanninga... View Details
Keywords: by James Heskett
- November 1988 (Revised November 1996)
- Case
Roy Rogers Restaurants
By: William J. Bruns Jr.
Roy Rogers Restaurants is a subsidiary of Marriott Corp. which sells franchises to own and operate standardized fast food restaurants. Many franchise owners operate more than one restaurant. One of these, presently operating 16 restaurants and committed to develop 30... View Details
Keywords: Franchise Ownership; Business Model; Cost Management; Quality; Transformation; Food and Beverage Industry
Bruns, William J., Jr. "Roy Rogers Restaurants." Harvard Business School Case 189-100, November 1988. (Revised November 1996.)
- 26 Oct 2011
- News
On Top, Down Under
Fookes: Leading the way at one of Australia's premier real estate firms. Photo courtesy Mark Fookes Mark Fookes (AMP 178, 2010) is head of investment management at The GPT Group, a Sydney, Australia, firm that View Details
- January 1999 (Revised February 2000)
- Case
GE...We bring good things to life. (A)
By: James L. Heskett
Jack Welch and the Corporate Executive Council of General Electric are faced with a decision about whether and how to implement a six-sigma quality-improvement effort in the context of many other initiatives already undertaken at GE in recent years. View Details
Keywords: Change Management; Leadership Style; Six Sigma; Quality; Organizational Change and Adaptation
Heskett, James L. "GE...We bring good things to life. (A)." Harvard Business School Case 899-162, January 1999. (Revised February 2000.)
- 01 Mar 2010
- News
Sole Mates
siblings, get to work every day on time, work toward a degree at night (paying their own tuition), and manage to save enough to slowly build a house. While generally excited by democracy, Liberians are understandably impatient for roads... View Details
Keywords: Garry Emmons; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs; Administration of Environmental Quality Programs
- 08 Sep 2003
- Research & Ideas
A Bold Proposal for Investment Reform
high quality information in the asset management business comes from increases over time in liquidity for investors. Liquidity is typically thought of as a positive, since it allows investors to quickly... View Details
- 28 May 2019
- News
Cure All
excellent management practices would thrive. But if hospital prices have a wide range—even for the same service—then managerial quality can be very uneven. RS: Of course, there’s also variation in View Details
- 03 Sep 2020
- Op-Ed
Why American Health Care Needs Its Own SEC
services of unknown quality. The lack of transparency protects providers and insurers from needing to compete on the price and quality of their services. Lack of competition, in turn, inflates the cost and probably also diminishes the... View Details