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  • 23 Aug 2016
  • First Look

August 23, 2016

over time. Two lab studies replicate our main findings and show that behavioral biases due to differences in perceptions of expertise drive the effect. Our research contributes not only to operations research, but also to the practice of... View Details
Keywords: Sean Silverthorne
  • 18 Dec 2012
  • First Look

First Look: December 18

greater customer satisfaction and employee retention after six months as compared to (a) socialization that focused on organizational identity (emphasizing the pride to be gained from organizational... View Details
Keywords: Carmen Nobel
  • 2017
  • Interviews

Peter Glick

  • 20 Dec 2022
  • Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

a democracy based not on voting but on honest conversation prevent a toxic culture? Allowing employees to safely speak truth to power enables senior management to learn about barriers to performance that employees see clearly—but that leaders often see dimly or not at... View Details
Keywords: by Michael Beer
  • Web

People - Advancing Racial Equity

Faculty / Organizational Behavior; Senior Associate Dean for Research Melissa Pierre Associate Director of Security and Emergency Management, Operations Gary Pisano Faculty / Technology and Operations... View Details
  • Web

2023 Reunion Presentations - Alumni

circumstances may be, and getting there is an art and a science. In this session, Professor Brooks will discuss his latest research on happiness, dispel the myths about finding unrealistic perfect bliss, and share ways to improve your... View Details
  • Web

Our Team - Impact Investments

her Ph.D. in sociology at Stanford University and served as a lecturer and researcher in organizational behavior and human resources management at the Stanford Graduate School of Business. Leslie Jeng... View Details
  • 30 Sep 2019
  • Book

6 Steps to Building a Better Workplace for Black Employees

racially diverse organizations are getting sidelined. We have to make sure we aren’t erasing race from the conversation.” 5. Support employees so that they can be themselves Research shows that minorities at work feel pressure to create... View Details
Keywords: by Dina Gerdeman
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • 05 Feb 2008
  • First Look

First Look: February 5, 2008

No abstract is available at this time. Download the paper: http://www.hbs.edu/research/pdf/08-057.pdf Managing Functional Biases in Organizational Forecasts: A Case Study of Consensus Forecasting in Supply Chain Planning Authors:Rogelio... View Details
Keywords: Martha Lagace
  • 2000
  • Article

The Consequences of Customization on the Use of Management Accounting Systems

By: J. Bouwens and Margaret A. Abernethy
The understanding of the antecedent conditions influencing the design of management accounting systems (MASs) is very limited. In recent years, significant research attention has been devoted to understanding how different strategic priorities influence these systems.... View Details
Keywords: Organizational Design; Management Systems; Accounting; Customization and Personalization
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  • 24 Jun 2014
  • First Look

First Look: June 24

innovation is attracting exceptional creative talent. Or making the right investments. Or breaking down organizational silos. All of these things may help-but there's only one way to ensure sustained innovation: you need to lead it-and... View Details
Keywords: Sean Silverthorne
  • Web

For Alumni - Doctoral

For Alumni For Alumni HBS is recognized as a leader in educating faculty—renowned researchers and educators who are firmly grounded in both theory and practice—for business schools and universities across the country and around the... View Details
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

  Working PapersThe Mirroring Hypothesis: Theory, Evidence and Exceptions Authors:Lyra Colfer and Carliss Y. Baldwin Abstract The mirroring hypothesis asserts that the organizational patterns of a development project (e.g., communication... View Details
Keywords: Martha Lagace
  • 26 Jul 2010
  • Research & Ideas

Yes, You Can Raise Prices in a Downturn

Beachwood, Ohio. In this interview the researchers discuss pricing strategy and what ingredients are necessary to convince customers that higher prices are worth the cost. Sean Silverthorne: Who would benefit by learning about your... View Details
Keywords: by Sean Silverthorne; Retail; Consumer Products
  • Web

Guides to Archival Collections – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

finding aid George Lombard’s teaching and research interests focused on Human Relations and Organizational Behavior. He taught courses at both Harvard College and Harvard Business School. His office files... View Details
  • 17 Mar 2008
  • Research & Ideas

The Lessons of Business History: A Handbook

Confined to specialist journals and books, business history research too often lacks the impact it should have on the research and practice of business management and the social sciences, according to the... View Details
Keywords: by Sean Silverthorne
  • 07 Feb 2017
  • Research & Ideas

The Right Way to Cry in Front of Your Boss

New research suggests that if you break out in tears in front of supervisors or colleagues, you have a chance to recover. The key: reframe your distress as passion. Most people tend to apologize in those situations, says Elizabeth Baily... View Details
Keywords: by Roberta Holland
  • 27 Sep 2016
  • First Look

September 27, 2016

forthcoming Measuring Entrepreneurial Businesses: Current Knowledge and Challenges Venture Capital Data: Opportunities and Challenges By: Kaplan, Steven N., and Josh Lerner Abstract—This paper describes the available data and research on... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

organizational theory, less explored is how these effects may depend on other external environmental factors. We focus on how policy is a necessary, but not sufficient, condition to understand the growth of banking in the U.S., 1896-1978.... View Details
Keywords: Sean Silverthorne