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  • All HBS Web  (2,237)
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  • April 2023 (Revised May 2024)
  • Case

The Venice Biennale

By: Rohit Deshpandé and Elena Corsi
La Biennale of Venice, which organized festivals in different disciplines, pondered how to remain relevant in front of fading boundaries across arts. View Details
Keywords: Arts; Organizational Change and Adaptation; Cultural Entrepreneurship; Italy
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Deshpandé, Rohit, and Elena Corsi. "The Venice Biennale." Harvard Business School Case 523-097, April 2023. (Revised May 2024.)
  • July 2011
  • Teaching Note

Russell Reynolds Associates, Inc. (TN)

By: Robert G. Eccles and Erin McFee
Teaching Note for 408067. View Details
Keywords: Management Practices and Processes; Organizational Culture; Leadership; Employment Industry; Service Industry
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Eccles, Robert G., and Erin McFee. "Russell Reynolds Associates, Inc. (TN)." Harvard Business School Teaching Note 412-019, July 2011.
  • Article

Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis

By: Rohit Deshpandé, J. U. Farley and F E Webster Jr
Keywords: Organizational Culture; Business Ventures; Customers; Innovation and Invention; Japan
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Deshpandé, Rohit, J. U. Farley, and F E Webster Jr. "Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis." Journal of Marketing 57, no. 1 (January 1993): 23–37.
  • 01 Apr 1977
  • Conference Presentation

Access to Opportunity and Power: Measuring Racism/Sexism inside Organizations

By: R. M. Kanter
Keywords: Power and Influence; Organizational Culture; Demographics
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Kanter, R. M. "Access to Opportunity and Power: Measuring Racism/Sexism inside Organizations." Paper presented at the Research Symposium on Social Indicators in Institutional Racism/Sexism, April 01, 1977. (Also published as "Differential Access to Opportunity and Power" in Discrimination in Organizations, edited by R. Alvarez and K.G. Lutterman, Jossey-Bass, 1979.)
  • February 1997
  • Supplement

WPP--Integrating Icons (Video)

By: Joseph L. Bower and Sonja Ellingson Hout
Interviews with Martin Sorrell, Chairman of WPP Group plc, and also with the heads of several companies that are owned with WPP. Discusses corporate culture, strategies for the future, and how the various companies interact. View Details
Keywords: Management Teams; Organizational Structure; Organizational Culture; Relationships; Communication; Strategy
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Bower, Joseph L., and Sonja Ellingson Hout. "WPP--Integrating Icons (Video)." Harvard Business School Video Supplement 397-504, February 1997.
  • 2006
  • Chapter

The Corporation's Evolving Personality

By: Lynn S. Paine
Keywords: Business Ventures; Organizational Culture; Organizational Change and Adaptation
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Paine, Lynn S. "The Corporation's Evolving Personality." In Developing Business Ethics in China, edited by Xiaohe Lu, Georges Enderle, and Jonathan Noble. New York: Palgrave Macmillan, 2006. (In Chinese.)
  • March 2023
  • Supplement

Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (B)

By: Linda A. Hill and Emily Tedards
In 2018, Ana Owczarzak was appointed to lead Google Ads' new innovation and accelerator team - the Sales Acceleration and Innovation Labs (SAIL). The purpose of SAIL was to offer testing and incubation services for individuals within Google Ads who were developing new... View Details
Keywords: Innovation Leadership; Organizational Culture; Technology Industry; Information Technology Industry; Advertising Industry; United States
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Hill, Linda A., and Emily Tedards. "Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (B)." Harvard Business School Supplement 423-077, March 2023.
  • May 1991
  • Case

Sun Hydraulics Corp. (C)

Provides a follow-up to the (A) and (B) (Condensed) case. Brings events up to date from 1985-1991. Bob Koski, Sun's CEO, has now taken on a new #2 heir apparent in Clyde Nixon. The company has a proliferation of new products and new directions. Has Sun's horizontal... View Details
Keywords: Business or Company Management; Organizational Structure; Organizational Culture
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Barnes, Louis B. "Sun Hydraulics Corp. (C)." Harvard Business School Case 491-125, May 1991.
  • October 18, 2024
  • Article

Why Workplace Well-Being Programs Don’t Achieve Better Outcomes

By: Jazz Croft, Acacia Parks and Ashley Whillans
By 2026, global corporate spending on wellness programs is set to top $94.6 billion, yet anticipated improvements in well-being are not being realized, and, in fact, mental health needs are continuing to rise around the world. Drawing on a large body of recent... View Details
Keywords: Organizational Culture; Employees; Well-being
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Croft, Jazz, Acacia Parks, and Ashley Whillans. "Why Workplace Well-Being Programs Don’t Achieve Better Outcomes." Harvard Business Review Digital Articles (October 18, 2024).
  • September 2021
  • Comment

Commentary on ‘2019 Academic Marketing Climate Survey: Motivation, Results and Recommendations', by Jeff Galak and Barbara E. Kahn

By: John A. Deighton
This paper reflects on the conclusions of a survey by Galak and Kahn on the climate experienced by faculty of all genders and ethnicities in the marketing departments of US business schools. View Details
Keywords: Gender; Equality and Inequality; Organizational Culture
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Deighton, John A. "Commentary on ‘2019 Academic Marketing Climate Survey: Motivation, Results and Recommendations', by Jeff Galak and Barbara E. Kahn." Marketing Letters 32, no. 3 (September 2021): 337–339.
  • October 14, 2019
  • Article

Cracking the Code of Sustained Collaboration

By: Francesca Gino
When most organizations strive to increase collaboration, they approach it too narrowly: as a value to cultivate—not a skill to teach. So they create open offices, talk up collaboration as a corporate goal, and try to influence employees through other superficial means... View Details
Keywords: Collaboration; Listening; Empathy; Feedback; Organizational Culture; Interpersonal Communication; Training; Programs
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Gino, Francesca. "Cracking the Code of Sustained Collaboration." Harvard Business Review 97, no. 6 (November–December 2019): 73–81.
  • March 2015
  • Supplement

McKinsey & Co. - Protecting its Reputation (A) and (B)

By: Jay W. Lorsch and Emily McTague
The presentation supplement is designed to be used in conjunction with the case "McKinsey & Co. - Protecting its Reputation (A) and (B)," HBS No. 414-021 and 414-022. View Details
Keywords: Corporate Accountability; Leadership; Leadership & Corporate Accountability; Leadership Development; Leadership Style; Organizational Culture; Construction Industry; North America
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Lorsch, Jay W., and Emily McTague. "McKinsey & Co. - Protecting its Reputation (A) and (B)." Harvard Business School PowerPoint Supplement 415-069, March 2015.
  • October 1991 (Revised June 1992)
  • Case

Nigel Andrews and General Electric Plastics (A)

Describes some critical challenges involved in creating employee empowerment. In the context of General Electric's efforts to debureaucratise the company, employees were encouraged to become more "self-confident". This effort, called "Workout," was introduced all over... View Details
Keywords: Organizational Change and Adaptation; Change Management; Organizational Culture; Employees; Manufacturing Industry; United States
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Jick, Todd D. "Nigel Andrews and General Electric Plastics (A)." Harvard Business School Case 492-020, October 1991. (Revised June 1992.)
  • 08 Oct 2010
  • What Do You Think?

Will Transparency in CEO Compensation Have Unintended Consequences?

Often the CEO is portrayed as 'the only person in the world who could do this job' You can thank the financial press for this mystique." In pointing out the futility of the effort, Rebecca West commented that "the current exclusionary process of creating CEOs... View Details
Keywords: by Jim Heskett
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life By: Groysberg, Boris, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng Abstract—Executives are often confounded by View Details
Keywords: Sean Silverthorne
  • 14 Apr 2019
  • Interview

How to Build Psychological Safety, with Amy Edmondson

By: Amy C. Edmondson and Dave Stachowiak
Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She has been recognized by the Thinkers50 global ranking of management thinkers for many years and was honored with their Talent Award in 2017. Amy is the author of... View Details
Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Performance Effectiveness
Citation
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"How to Build Psychological Safety, with Amy Edmondson." Episode 404. Coaching for Leaders (podcast), April 14, 2019.
  • February 1980 (Revised June 1984)
  • Case

Quaker Steel and Alloy Corp.

By: John J. Gabarro
Lower middle-level manager is faced with the need to bring about a change in the call patterns of the sales force selling her product. Based on an earlier case by P.R. Lawrence. View Details
Keywords: Change; Managerial Roles; Organizational Culture; Salesforce Management; Steel Industry
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Gabarro, John J. "Quaker Steel and Alloy Corp." Harvard Business School Case 480-063, February 1980. (Revised June 1984.)
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

energy to priority areas for innovation." Amy Sauers added findings that suggest that large firms succeed that "attempted to 'get small' (through the vehicle of) 'lean, mean, heavyweight teams.'" Another ingredient suggested by Eric Ries is that of a... View Details
Keywords: by Jim Heskett
  • 2023
  • Article

Turn Your Purpose Into a Superpower for Growth

By: Ranjay Gulati
Keywords: Mission and Purpose; Organizational Culture; Culture; Success
Citation
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Gulati, Ranjay. "Turn Your Purpose Into a Superpower for Growth." Inc.com (2023).
  • March 2004 (Revised May 2004)
  • Case

Jack Smith (C): Becoming a Toyota Manager (II)

Jack Smith had a stellar career at Chrysler managing major design teams and manufacturing plants before deciding to join industry leader and benchmark Toyota. It is his first day on the job; what will his orientation entail? Cursory walkthroughs and introductions... View Details
Keywords: Transition; Organizational Structure; Organizational Culture; Personal Development and Career; Manufacturing Industry; Auto Industry
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Spear, Steven J. "Jack Smith (C): Becoming a Toyota Manager (II)." Harvard Business School Case 604-060, March 2004. (Revised May 2004.)
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