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  • All HBS Web  (1,596)
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  • All HBS Web  (1,596)
    • People  (4)
    • News  (291)
    • Research  (1,126)
    • Events  (6)
  • Faculty Publications  (513)
← Page 58 of 1,596 Results →
  • 03 Mar 2014
  • HBS Case

Decommoditizing the Canned Tomato

price no matter how many tomatoes were produced and a premium for better quality. Farmers were asked to harvest five days later than normal, which produces a riper, tastier product without adding sweeteners but increases the level of risk... View Details
Keywords: by Maggie Starvish; Agriculture & Agribusiness; Food & Beverage; Retail
  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

Man, and operates ships that travel around the world. In analyzing the choices he faces, students must consider how the initial capitalization of Navigator contributed to its financial distress, evaluate several restructuring plans from a... View Details
Keywords: Martha Lagace
  • 18 Feb 2021
  • Blog Post

SIPs in 2021

know what tomorrow brings. Why wait to have the conversation that you’re supposed to have? To live the fullness of life? We operate as if the bad things are supposed to stop us from living life. But life doesn’t stop. The bad things help... View Details
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

the company will never confront the serious problems they've created for themselves, the money they're leaving on the table, and the growth opportunities they're missing-to say nothing of the risk of assuming that this very special... View Details
Keywords: by Deborah Blagg; Service
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

M. Howitt Publication:In Integrative Risk Management: Advanced Disaster Recovery, edited by Simon Woodward. Zürich, Switzerland: Swiss Re Centre for Global Dialogue, 2010 Abstract Societies face a wide array of significant hazards—ranging... View Details
Keywords: Sean Silverthorne
  • 08 Jan 2007
  • What Do You Think?

Neuro Economics: Science or Science Fiction?

operate network-governed enterprises using the knowledge of neuro economics." Among questions this leaves us with are whether this research is valuable primarily in the aggregate or in individual cases. If so, just how long will it... View Details
Keywords: by Jim Heskett
  • 11 Sep 2000
  • Research & Ideas

Riding the Internet Fast Track

acquisition and brand-building, products and services that are often free or deeply discounted, and abundant funding provided by exuberant capital markets."The problem," he says, "is that everyone understands the strategy, and many competing firms are... View Details
Keywords: by Peter Jacobs
  • 28 Jul 2014
  • Research & Ideas

Eyes Shut: The Consequences of Not Noticing

it was protected from liability, Walmart failed to act on Elmburg's proposal. The explosions continued. The basic problem with the Blitz gas cans is that when gas is poured from them, there is a risk that gasoline vapors will connect with... View Details
Keywords: by Max H. Bazerman; Retail
  • 25 Oct 2011
  • First Look

First Look: October 25

Institutional Investors Frame Their Losses: Evidence on Dynamic Loss Aversion from Currency Portfolios Authors:Kenneth A. Froot, J. Arabadjis, S. Cates, and S. Lawrence Publication:Journal of Portfolio Management (forthcoming) Abstract Currency investors exhibit a... View Details
Keywords: Sean Silverthorne
  • November 2007
  • Article

A Model of Consumer Learning for Service Quality and Usage

By: Raghuram Iyengar, Asim Ansari and Sunil Gupta
In many services, e.g., the wireless service industry, consumers choose a service plan based on their expected consumption. In such situations, consumers experience two forms of uncertainty. First, consumers may be uncertain about the quality of their service provider... View Details
Keywords: Experience and Expertise; Customer Value and Value Chain; Learning; Price; Knowledge Use and Leverage; Marketing Strategy; Consumer Behavior; Service Delivery; Quality; Risk and Uncertainty; Service Industry
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Iyengar, Raghuram, Asim Ansari, and Sunil Gupta. "A Model of Consumer Learning for Service Quality and Usage." Journal of Marketing Research (JMR) 44, no. 4 (November 2007): 529–544.
  • 07 Sep 2011
  • First Look

First Look: Sept. 7

of Arts and Sciences, 2011 An abstract is unavailable at this time. Book: http://www.amacad.org/pdfs/challenges.pdf Information Risk and Fair Values: An Examination of Equity Betas Authors:Edward J. Riedl and George Serafeim... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2015
  • First Look

November 3, 2015

Discretionary Task Ordering: Queue Management in Radiological Services By: Ibanez, Maria, Jonathan R. Clark, Robert S. Huckman, and Bradley R. Staats Abstract—A long line of research examines how best to schedule work to improve View Details
Keywords: Sean Silverthorne
  • 18 Jun 2024
  • Blog Post

Alumni Career Journey: Ben Schutzman (MBA 2016) - Driving Positive Impact on Community and Climate

complicated, but there are obvious risks around the new EV technology, the new infrastructure needed, and the support services, which are much more expensive than the current diesel or gas counterparts. Highland was founded to be a... View Details
  • 23 Sep 2021
  • News

Confronting Sustainability in Business; Pro-Bono Consulting for Black-Owned Companies

1982), Masako Egawa (MBA 1986), Yumiko Murakami (MBA 1994), and Masato Nakamura (MBA 2020). “We will have monthly talks with different perspectives: measurement (accounting), corporate, venture, renewables, historical, climate risk... View Details
Keywords: Margie Kelley
  • 06 May 2022
  • Blog Post

Career Advice: Starting a Sustainable Startup

accelerators, we decided we didn’t have the passion for the idea to be all-in. So, I came to HBS with the idea I wanted to try starting a company again but in a space I was passionate about. Luckily, HBS proved to be a very low risk... View Details
  • 15 Jan 2013
  • First Look

First Look: January 15

Prior research remains unsettled as to whether improvements to firm operational efficiency aggravate or alleviate the impact of disruptions. Improved operational efficiency may leave firms more exposed when... View Details
Keywords: Sean Silverthorne
  • 08 Apr 2011
  • Research & Ideas

Will the Japan Disaster Remake the Landscape for Green Energy in Asia?

director and chief investment officer at Peony Capital, which operates in China. "They're in a new era of the green race, and it's all about the companies understanding the huge amount of commercial benefits in being green. It's not... View Details
Keywords: by Dennis Fisher; Energy; Utilities
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

Joy M., Liana Victorino, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda Roth, Enrico Secchi, and Jie Zhang Abstract—The purpose of this article is to present exciting and innovative research questions in service View Details
Keywords: Sean Silverthorne
  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

independently operating silos and the filtering of information as it passes up through the hierarchies. Political vulnerabilities contribute to predictable surprises when a small number of individuals and organizations are able to... View Details
Keywords: by Martha Lagace
  • Web

Shad Membership Eligibility | About

Candidates and qualified contractors) must sign up for membership (monthly, annual or multi-visit pass) at the Shad Member Services desk during hours of operation or register on the member portal at shad.hbs.edu . Please stop by our... View Details
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