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- All HBS Web
(2,233)
- People (4)
- News (626)
- Research (1,308)
- Events (7)
- Multimedia (1)
- Faculty Publications (660)
- 01 Oct 1999
- News
Q & A: Jeanne P. Jackson: A New Regime at Banana Republic
it "dress casual." So, we combined that need with our equity, and we found our mission. Defining a mission is just the beginning. How about the implementation phase? We started with the product. We took inventory of what we had and found we were too skewed toward... View Details
- 07 Sep 2021
- News
One Degree of Difference
to changing,” he says. The organization’s mission, to elevate the standard of care for families and women, applies equally to its partners and clients but also starts from within. That focus on representation also leads to stronger... View Details
- Student-Profile
Hummy Song
disciplinary area of management -- in my case, operations management. It trains students to become an expert in both fields and supports us in doing research at the intersection of the two. In fact, students take two sets of qualifying... View Details
- 02 Nov 2020
- News
The First Five Years: Julianne White (MBA 2017)
isn’t completely back to normal and our main focus is to ensure our food supply and inventory levels remain stable. “Longer-term, my goal is to better leverage data and technology to improve our operational... View Details
- 01 Dec 2013
- News
Double Vision
change your attitude about the brand. RESULTS: Just like the product focus ads, these reap immediate online sales but drive fewer people to the websites in general. And while you can't buy beer online—even the Internet has its limits—the... View Details
Keywords: Arts, Entertainment
- 01 Jun 2020
- News
Post-Office
start seeing the strategic benefits of remote work? Prashanth Chandrasekar: There’s actually been, in some ways, a rise in productivity because people are able to focus and be very efficient with their time. We have not seen any kind of... View Details
- 12 Jan 2015
- News
Good Investments
Market day also means it’s a busy day for Gregoria Alvarez Reyes, whose store sits on an adjacent corner, right in the path of foot traffic. For the past 11 years, Reyes has owned and operated Farmacia Fradoni in this northwest section of... View Details
- 30 Jul 2019
- News
Turning Around Tesco
£6.4 billion in losses, the largest ever experienced by a British retailer. David Lewis (AMP 161, 2001) arrived on the scene as Tesco’s new CEO in the wake of that dark moment; many now credit him for returning the company to profitability through an unwavering View Details
- Web
Industrial Life Photograph Collection - Photography Collections - Historical Collections
Baker Library During the Depression, Harvard colleagues Donald Davenport and Frank Ayres acquired photographs illustrating the interaction of worker and machine to supplement classroom instruction at the Harvard Business School, where there was an increasing View Details
- 25 Aug 2022
- News
The Great Priority Reset
future, airlines will have to make some major operational moves, from reconfiguring cabins to examining the economics of certain routes. Those traveling for pleasure, meanwhile, aren’t waiting—and they are driving change at the airport.... View Details
- 01 Mar 2006
- News
Faculty Books
operations covering widely recognized brands including Lipton, Hellmann’s, Birds Eye, Ben & Jerry’s, Dove, Sunsilk, and Pond’s. Taking advantage of full access to corporate archives and executives, Jones discusses Unilever’s strategies to... View Details
- 01 Jun 2023
- News
Righting the Ship
projects to a historic high of 94 percent. But equally important is the higher quality of work and life for the teams. “They’re happy and proud of where they work now, but then there’s also an improvement in terms of mission. Now they can View Details
Keywords: Maureen Harmon
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
Lal says. “But 80 to 90 percent of mobile money operations are failures.” “If you don’t identify the right problem, the rest of it will not go anywhere” His research shows that companies are starting their market analyses in the wrong... View Details
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
results. Some time ago, the Mayo Clinic decided to focus on the priority of reducing the amount of time patients wait to be seen. As a result, today you can get a Mayo Clinic diagnosis within 24 hours. For anxious patients who want to... View Details
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
was not clear that the business was profitable. Rapid scale had come at a cost. In June 2016, BlackBuck had $5 million in the bank and two months of runway. BlackBuck’s focus had been on raising capital and hiring View Details
Keywords: Sean Silverthorne
- 01 Sep 2020
- News
Giving Amazon the Boot
2016, and last November, Nike announced that it was ending a pilot program with Amazon Retail that it began in 2017, opting to focus on “elevating consumer experiences through more direct, personal relationships,” according to a statement... View Details
- 01 Dec 2005
- News
A Renter’s Market
than 700 homes in cities such as Philadelphia, Trenton, and Baltimore, with returns to investors averaging more than 18 percent annually. With his bricks-and-mortar business, Lee is surprised at how much he must focus on people issues.... View Details
- 01 Nov 2019
- Blog Post
Confronting Climate Change in the Classroom and Beyond
of Harvard. “Climate change is such an urgent priority,” says Jennifer Nash, director of the Business and Environment Initiative (BEI), “it’s a real opportunity to explore what business is doing and can do.” During these two weeks of the School’s View Details
- 08 Oct 2019
- Blog Post
Balancing Act: Kate Eberle Walker’s Action Plan for C-suite Diversity
assigned to a team led by another woman, the experience was revelatory. “I could see myself in that more senior role,” she says. Still, Eberle Walker had never envisioned herself on the path to CEO. Her mentors were chief operating... View Details
Keywords: Entrepreneurship
- January 2018 (Revised August 2020)
- Background Note
Continuous Software Development: Agile's Successor
By: Jeffrey J. Bussgang, Samuel Clemens and Olivia Hull
In recent years, the twin software development methodologies of continuous delivery and continuous deployment have risen to prominence in the start-up world and beyond. These methods have enabled technology companies large and small to accelerate their product... View Details
Keywords: Continuous Improvement; Continuous Development; Continuous Delivery; Continuous Integration; Product Development Processes; Computer Programming; Agile; Waterfall; Software Applications; Software Engineering; Applications and Software; Information Technology; Technological Innovation; Product Development; Customer Focus and Relationships; Entrepreneurship; Organizational Change and Adaptation; Organizational Structure; Quality; Product Marketing; Product; Infrastructure; Information Infrastructure; Computer Industry; Technology Industry; Information Technology Industry; Web Services Industry; Massachusetts; Boston
Bussgang, Jeffrey J., Samuel Clemens, and Olivia Hull. "Continuous Software Development: Agile's Successor." Harvard Business School Background Note 818-055, January 2018. (Revised August 2020.)