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- 23 Jan 2015
- Research & Ideas
Oil Price Fallout: What Happens Next?
The last six years have proved just how fluid the international oil market is. And if recent support of the Keystone Pipeline by the U.S. House of Representatives and the Nebraska Supreme Court (which approved the pipeline's path through that state) are any indication,... View Details
- 17 Mar 2021
- Research & Ideas
Beyond Pajamas: Sizing Up the Pandemic Shopper
When working professionals were shifting to home offices a year ago as COVID-19 was spreading, comedians and pundits predicted that people would no longer need bras and pants that aren’t stretchy. Instead customers would make room for... View Details
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
customer, while you look after your other constituents on an as-needed basis." In the east quadrant, Simons focuses on performance variables and the theory of value creation. "We build strategy... View Details
- 23 Feb 2004
- Research & Ideas
It’s Back to Business-Basics for Nonprofits
understand and identify cause-and-effect relationships in the sector they serve, and decide which relationships they will support. For example, many organizations aspire to end homelessness, but they focus on different elements of the... View Details
Keywords: by Manda Salls
- 07 Jan 2013
- Lessons from the Classroom
Culture Changers: Managing High-Impact Entrepreneurs
while revolutionary technologies, did not change culture on their own; rather, along with other social and economic changes, these products enabled changes. What, the car not a culture-changer? "I would never say cars didn't have a... View Details
- 14 May 2020
- Research & Ideas
What Leaders Can Do to Fight the COVID Fog
deftly: “How to most effectively communicate with all employees remotely and show empathy, while running around with [my] hair on fire trying to save the current business while at the same time trying to shape the future of the View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 17 Nov 2014
- Lessons from the Classroom
Managing the Family Business: Are Optimists or Pessimists Better Leaders?
office or leading the family are less likely to foster a culture of growth, risk taking, and wealth creation. According to Jeremy Dean, a researcher at University College London, optimists prefer to think... View Details
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
economic and social value. The goal of the corporation is to add value to employees, customers, suppliers and other partners, and community/society. These CEOs and the View Details
Keywords: by Martha Lagace
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
With the advent of customer relationship management (CRM) in the late 1990s, companies came to believe that by using technology to tailor their offerings to individual consumers' needs, customer loyalty—and... View Details
Keywords: by Jean Ayers
- 08 Apr 2009
- Research & Ideas
Clayton Christensen on Disrupting Health Care
Blagg: "Disruptive innovation" is a term you've used in your analyses of other industries, but what does it mean in the context of the health-care industry? Clayton... View Details
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
improved significantly in respect to speed, convenience, and cost. For example, I get Sunday delivery of Amazon through the post office as part of my Prime membership while... View Details
- 04 Oct 2016
- First Look
October 4, 2016
in press Journal of Personality and Social Psychology Artful Paltering: The Risks and Rewards of Using Truthful Statements to Mislead Others By: Rogers, T., R. Zeckhauser, F.... View Details
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
to be defective, and arrange for replacement parts to arrive (which themselves have to inspected). The low-price supplier may also not have a stellar on-time delivery capability. Its failure to deliver reliably at scheduled times causes the buying View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
financial system is still fragile, it is definitely better. The banks have more capital, are making loans again, and have regained the trust of depositors. Company boards and management are asking more... View Details
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
eight months, and quickly established offices in Europe and Asia. Within a year it had announced forty strategic partnerships with companies such as Compaq, Hewlett-Packard, and Citibank. Pandesic executives... View Details
Keywords: by Michael Raynor
- 01 Apr 2015
- Research & Ideas
The Slow, Steady Battle to Fix Cancer Care
treated for cancer out of the patient experience," says Feeley, who still serves as head of MD Anderson's Institute for Cancer Care Innovation. The bundles represent the treatments clinicians select for... View Details
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
Badaracco, Jr., the School's John Shad Professor of Business Ethics, sums it up this way: "I wouldn't want a Fortune 500 company bringing me religion." Echoes Vaill: "Talking about... View Details
Keywords: by Marguerite Rigoglioso
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
academic circles; others are working more quietly behind the scenes to effect change. “The university is a nonprofit institution. It has a charter from the state, and it exists in large part to serve society,” says David A. Moss, the Paul... View Details
Keywords: by Michael Blanding
- 24 Jun 2013
- Research & Ideas
Is Your iPhone Turning You Into a Wimp?
What kind of a device are you using to read this article? And what does your body posture look like? Are you hunching over a smartphone screen, arms tightly at your side? Are you slouching over an iPad or laptop? Or are you stretched out... View Details
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Freeing Patient Data to Enable Innovation
being engaged and given incentive to change. I don't know what tool or technology could be used for that, but anything that improves communication between and with providers, that kind of standardization, would be huge." View Details