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Show Results For
- All HBS Web
(4,877)
- People (3)
- News (729)
- Research (3,476)
- Events (31)
- Multimedia (22)
- Faculty Publications (2,329)
- 22 Aug 2024
- Blog Post
LM Wind Power Test and Validation Center
big mess and a loud noise!). LM Wind’s wind tunnel was impressive. Capable of wind speeds up to 380 km/hr, the test measures the lift, the drag, and the moment on the blade at... View Details
- 2007
- Book
An Experiment in Fair Value Accounting? The State of the Art in Research and Thought Leadership on Accounting for Life Assurance in the UK and Continental Europe
By: Joanne G Horton, Richard H. Macve and George Serafeim
"Fair value" is currently the central topic of debate in the development of accounting standards. While it has now been defined to mean an exit price in US GAAP, the IASB is still considering its own definition, and some commentators are arguing for versions of entry... View Details
Keywords: Transition; Financial Instruments; Framework; Market Entry and Exit; Insurance; Revenue Recognition; Fair Value Accounting; Standards; United Kingdom
Horton, Joanne G., Richard H. Macve, and George Serafeim. An Experiment in Fair Value Accounting? The State of the Art in Research and Thought Leadership on Accounting for Life Assurance in the UK and Continental Europe. London, UK: Institute of Chartered Accountants in England and Wales, Centre for Business Performance, 2007.
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
evaluation of submitted ideas. Methodology/Approach: The contest held in a hospital cardiac center invited all clinicians and support staff (n = 1,400) to participate. We used the 27-item Learning Organization Survey to View Details
Keywords: Dina Gerdeman
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
Focusing on relative total shareholder returns (rTSR), the predominant metric specified in these contracts and used by market participants to evaluate managers, we document that 60% of firms—those that... View Details
Keywords: Dina Gerdeman
- Article
Market Heterogeneity and Local Capacity Decisions in Services
By: Dennis Campbell and Frances X. Frei
We empirically document factors that influence how local operating managers use discretion to balance the tradeoff between service capacity costs and customer sensitivity to service time. Our findings, using data from one of the largest financial services providers in... View Details
Keywords: Customer Satisfaction; Cost; Standards; Service Delivery; Service Operations; Performance Capacity; Performance Productivity; Financial Services Industry; United States
Campbell, Dennis, and Frances X. Frei. "Market Heterogeneity and Local Capacity Decisions in Services." Manufacturing & Service Operations Management 13, no. 1 (Winter 2011): 2–19. (Lead Article.)
- Web
Articles - Institute For Strategy And Competitiveness
Involved Videos Books Articles PUBLICATIONS: Articles HARVARD BUSINESS REVIEW How to Solve the Cost Crisis in Health Care HARVARD BUSINESS REVIEW (September 2011) Robert S. Kaplan and Michael E. Porter This pivotal article presents the... View Details
- Web
Policymakers - Institute For Strategy And Competitiveness
universal measurement and public reporting Link reimbursement to clinical performance using outcome reporting Set accounting standards for meaningful cost reporting in health care Accelerate the bundled... View Details
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
stores with higher information-gathering costs for headquarters). Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50576 Measuring Gentrification: Using Yelp Data to Quantify Neighborhood Change By: Glaeser, Edward... View Details
Keywords: Dina Gerdeman
- December 1982 (Revised April 1998)
- Case
U.K. and the Gold Standard in 1925, The
Describes the issues and priorities involved in countries' use of the gold standard as the basis for managing their money supply. The setting of the United Kingdom in 1925 permits a real-world exploration of the important tradeoffs in "going back on gold" versus moving... View Details
McCraw, Thomas K. "U.K. and the Gold Standard in 1925, The." Harvard Business School Case 383-081, December 1982. (Revised April 1998.)
- September 2019
- Article
The Persistence of Broadband User Behavior: Implications for Universal Service and Competition Policy
By: Andre Boik, Shane Greenstein and Jeffrey Prince
In several markets, firms compete not for consumer expenditure but consumer attention. We examine user priorities over the allocation of their time, and interpret that behavior in light of salient tensions in policy discussions over universal service, data caps, and... View Details
Keywords: Broadband Service; Attention Allocation; Consumer Behavior; Household; Internet and the Web; Competition; Policy
Boik, Andre, Shane Greenstein, and Jeffrey Prince. "The Persistence of Broadband User Behavior: Implications for Universal Service and Competition Policy." Telecommunications Policy 43, no. 8 (September 2019).
- 29 May 2018
- First Look
New Research and Ideas, May 29, 2018
from digital platforms have the potential to improve our understanding of gentrification and enable new measures of how neighborhoods change in close to real time. Combining data on businesses from Yelp with... View Details
Keywords: Dina Gerdeman
- 28 Aug 2018
- First Look
New Research and Ideas, August 28, 2018
measure both face-to-face and electronic interaction before and after the adoption of open office architecture. The results inform our understanding of the impact on human... View Details
Keywords: Dina Gerdeman
- Web
FAQs - Institute For Strategy And Competitiveness
process improvement or outcomes measurement roles. Also useful is potential for the project manager to make a long-term commitment to value measurement. Clinical knowledge is helpful but not necessary. Example job codes for previously... View Details
- 06 Dec 2021
- News
December 2021 Alumni and Faculty Books
changed the world. In this book, Doerr identifies the measurable OKRs we need to reduce emissions across the board and to arrive by 2050 at net zero—the point where we are no longer adding to the... View Details
- 01 Dec 2022
- News
Educating, Connecting, and Mobilizing Around Climate Change
incredible source of opportunity for entrepreneurial activity.” SHIRLEY LU, Assistant Professor of Business Administration Shirley Lu conducts research on how companies communicate environmental and social information. Some of her work... View Details
Keywords: Jennifer Gillespie
- 12 Feb 2014
- Working Paper Summaries
Management Practices, Relational Contracts, and the Decline of General Motors
- 09 Apr 2019
- News
Ray Dalio: Why and How Capitalism Needs to Be Reformed
share of society’s resources.” What’s to be done? Dalio suggests a series of reforms, including improved leadership from the top, more public-private partnerships to invest in “double bottom line projects,” and clear View Details
Keywords: capitalism
- 1990
- Chapter
Measurement, Coordination and Learning in a Multi-plant Network
By: W. B. Chew, K. B. Clark and T. Bresnahan
Keywords: Factories, Labs, and Plants; Organizational Structure; Networks; Business Model; Measurement and Metrics; Cooperation
Chew, W. B., K. B. Clark, and T. Bresnahan. "Measurement, Coordination and Learning in a Multi-plant Network." In Measures for Manufacturing Excellence, edited by Robert S. Kaplan. Boston: Harvard Business School Press, 1990.
- 30 Oct 2020
- News
Billion-Dollar Valuations and Exits for Harvard-born Startups
2012. WHOOP, founded by Harvard College students at the i-lab in 2012, announced this week that it has raised a $100M Series E round at a valuation of more than $1 billion. "We will continue to make WHOOP the best product experience for View Details
- September 2018
- Article
Do Experts or Crowd-Based Models Produce More Bias? Evidence from Encyclopædia Britannica and Wikipedia
By: Shane Greenstein and Feng Zhu
Organizations today can use both crowds and experts to produce knowledge. While prior work compares the accuracy of crowd-produced and expert-produced knowledge, we compare bias in these two models in the context of contested knowledge, which involves subjective,... View Details
Keywords: Online Community; Collective Intelligence; Wisdom Of Crowds; Bias; Wikipedia; Britannica; Knowledge Production; Knowledge Sharing; Knowledge Dissemination; Prejudice and Bias
Greenstein, Shane, and Feng Zhu. "Do Experts or Crowd-Based Models Produce More Bias? Evidence from Encyclopædia Britannica and Wikipedia." MIS Quarterly 42, no. 3 (September 2018): 945–959.