Learning By Doing - Publications - Faculty & Research

04 Mar 2015
What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

Summing Up When Is It In An Employer's Self-Interest to Voluntarily Raise All Wages? A laissez-faire approach to fixing labor market inequality has widespread appeal, judging by responses to this month's column. For some it is an ideal,... View Details

Keywords: by James Heskett; Retail

25 Jan 2012
Research & Ideas

A Few Firms Have Outsized Influence in D.C.

into the issue, however, Kerr found that wasn't necessarily the case. Collaborating with William Lincoln of the University of Michigan and Prachi Mishra of the International Monetary Fund, Kerr tapped into a database of lobbying activities kept View Details

Keywords: by Michael Blanding

11 Jun 2007
Lessons from the Classroom

Teaching the Next Generation of Energy Executives

energy industry come away with a quite different perspective on the strategic and management challenges confronting energy executives today. As demand continues to soar, where will new oil reserves be found? What bets are to be placed by... View Details

Keywords: by Julia Hanna; Energy; Utilities

26 Aug 2019
Research & Ideas

Lipstick Tips: How Influencers Are Making Over Beauty Marketing

then you’ll read an interview where she says she always uses a $1,000 Guerlain cream. A celebrity putting their name on something isn’t really enough to draw me in by itself.” POLL Do you consider influencer... View Details

Keywords: by Dina Gerdeman; Consumer Products; Beauty & Cosmetics

24 Mar 2022
Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

bonding activity—regular rituals like doing the Walmart Cheer or firing a Nerf toy gun to conclude a project—led to a 16 percent increase in how meaningful employees judged their work to be, according to research View Details

Keywords: by Kristen Senz

01 Dec 2006
What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

out why a handful of organizations are able to achieve true excellence. One of several things they all do is hire for attitude and train for skills. By "attitude," they typically mean the ability... View Details

Keywords: by by Jim Heskett

30 Jan 2024
Research & Ideas

‘Intrinsic Joy’ Sparks Ideas Better than Cash

says. But as one developer told Roche, adding cash to the mix can sour the task at hand. “He said, ‘As soon as your sponsor pays for it, even if it's just five bucks, they're holding you accountable to fix their problems.’ And he thought that was absolutely ridiculous... View Details

Keywords: by Rachel Layne; Technology

Dec 18 2015
Testimonial

Exploring New Strategies and a Renewed Vision for Leadership

29 Oct 2008
Research & Ideas

The Next Marketing Challenge: Selling to ’Simplifiers’

cannot be inventoried except in the form of "Kodak" moments; but they do not tie you down, require no maintenance, and permit variety-seeking instincts to be quickly satisfied. Dining out, foreign travel, and View Details

Keywords: by John Quelch; Retail; Consumer Products; Entertainment & Recreation

14 Sep 2023
Research & Ideas

Working Moms Are Mostly Thriving Again. Can We Finally Achieve Gender Parity?

are less likely than women to say they’re doing so to accommodate their family’s needs.” McGinn says. This is especially true of high-wage-earning fathers who might feel hamstrung by the always-on workplace... View Details

Keywords: by Kara Baskin

04 Mar 2013
Lessons from the Classroom

Lessons from Running GM’s OnStar

tenure as head of OnStar, one of his former employees, now a second-year student at HBS, enrolled in a relatively new course called Building and Sustaining a Successful Enterprise, taught by Christensen. The final paper required that... View Details

Keywords: by Carmen Nobel; Auto

24 Jan 2024
Op-Ed

Why Boeing’s Problems with the 737 MAX Began More Than 25 Years Ago

discovered on other MAX 9s, the Federal Aviation Administration (FAA) grounded the planes and opened an investigation into whether MAX is safe to fly, accompanied by a stern warning, saying, “This incident should have never happened, and... View Details

Keywords: by Bill George; Air Transportation; Transportation; Aerospace

24 May 2004
Research & Ideas

When Reputation Trumps Regulation

customers and business partners). Q: Could you elaborate more on this point that firms might choose to follow the rules when they cross-list on a U.S. exchange not because they're concerned about repercussions, but because of the business reputational assets they gain... View Details

Keywords: by Ann Cullen

17 May 2017
Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

Minority job applicants are “whitening” their resumes by deleting references to their race with the hope of boosting their shot at jobs, and research shows the strategy is paying off. In fact, companies are more than twice as likely to... View Details

Keywords: by Dina Gerdeman

20 Jun 2023
Research & Ideas

Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories

reform, Graeber says. “There is now a growing interest in understanding memory in economics,” Graeber says. “The question can be better understood as how people learn from qualitative information. If you think about it, it’s not that... View Details

Keywords: by Scott Van Voorhis

19 Jul 2012
Working Paper Summaries

Charitable Giving When Altruism and Similarity are Linked

Keywords: by Julio J. Rotemberg

16 Feb 2024
Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

becoming more important at all levels of the labor force as we move from a more mechanical engineering, manufacturing economy to a post-industrial society. Retaining and cultivating those skills as part of learning on the job is becoming... View Details

Keywords: by Rachel Layne; Information Technology; Technology

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

empower the people they're leading Frei: First, you have to learn how to unleash the potential of one person. And that's what we describe in the chapter we call “Love,” because we think it’s the utmost expression of love to help someone... View Details