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  • 07 Apr 2015
  • First Look

First Look: April 7

invest in external R&D to acquire new product lines and in internal R&D to improve their existing product lines. A baseline model derives the theoretical implications... View Details
Keywords: Sean Silverthorne
  • 11 Mar 2001
  • Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

pioneered new industries, from jute manufacture in India and cotton textile manufacture in China, to the oil industry in California."The improvements in transport and communications from the 1870s resulted in opportunities and... View Details
Keywords: by Geoffrey Jones
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

experiences are enhanced for everyone involved. There are three barriers that can prevent us from productively engaging: 1) not being able to help, 2) not knowing how to help, and, 3) not believing our help is important.  Organizations... View Details
Keywords: by Dina Gerdeman
  • Web

CSV in Practice - Institute For Strategy And Competitiveness

eucalyptus in conjunction with other crops, assisting them with technical training and inputs. Fibria achieves far greater land and water efficiency versus traditional plantation methods while improving the View Details
  • October 2020
  • Article

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino
How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload individuals can decrease their service time, up to a point, in order to complete work... View Details
Keywords: Healthcare; Knowledge Work; Discretion; Workload; Employees; Health Care and Treatment; Decision Making; Performance Effectiveness; Performance Productivity
Related
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

August 1997). Roberto Verganti : Awarded Best Conference Paper at the 10th International Product Development Management Conference, European Institute for Advanced Studies in Management (Brussels, Belgium, June 2003) for “Life-Cycle... View Details
  • 08 Apr 2014
  • First Look

First Look: April 8

current users of core products is introduced: "brand immigrants" who claim to be part of the in-group of core users of the brand and "brand tourists" who do not claim any membership status to the brand community. A... View Details
Keywords: Sean Silverthorne
  • Web

Strategy Execution Online Course | HBS Online

to improve strategy execution within your team, department, or organization. “I was impressed by how well the course material fit my personal challenges and goals at work, and how easy it was to use the material to View Details
  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

the relentless quest for adaptation and improvement in the so-called technology sectors seems to fuel the need for experimentation, the nature of experimentation in other sectors, including the high hazard/high reliability industries, may... View Details
Keywords: by James Heskett; Technology
  • 24 Apr 2019
  • Research & Ideas

The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention

unusual to find stores from the same chain selling a product for different prices in different regions or online. Cavallo attributes this to the transparency afforded by the internet and customers’ concerns about fairness. “The web allows... View Details
Keywords: by Roberta Holland; Retail
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

Strategic Leadership Development. The mission of the CDC is to improve the capabilities of clients' in-house legal departments, such as by making them better partners with the business units and improving... View Details
Keywords: Martha Lagace
  • 10 Feb 2023
  • Research & Ideas

COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated

broader social impact of their products and platforms,” says Luca. In his years at HBS, Luca has focused his research on, among other things, ways to tackle discrimination in online platforms, coming up with a series of recommendations... View Details
Keywords: by Scott Van Voorhis; Health; Technology
  • 14 Sep 2023
  • Blog Post

MBAs Accelerate Their Social Enterprise Ventures

startup to tackle product accessibility for the disability community. Many products and websites today are inaccessible to people with disabilities despite over 30 years of the Americans Disabilities Act... View Details
  • 16 Nov 2015
  • Research & Ideas

Does Competition Make Us More Creative?

much competition pushes them in the opposite direction. The findings could help organizations generate more innovative ideas, sharpen R&D, and even improve “bake-off” competitions between vendors used to award contracts. “You could... View Details
Keywords: by Michael Blanding; Advertising
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

human capital and the machine learning toolbox stand to improve decision-making and product development. But doing so requires careful consideration of the balance between personalization and privacy. At... View Details
Keywords: by Kristen Senz
  • 04 Dec 2019
  • Book

Creating the Experimentation Organization

simulation and rapid prototyping to optimize product development and R&D. “After that, I thought I was done,” he says. Since then, however, there has been a rise in new technology platforms that allows experimentation to innovate on... View Details
Keywords: by Michael Blanding
  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

prices. And high-end dealerships can make car buying feel like a trip to the spa. But overall, little has changed in the high-pressure business of selling vehicles. So what should the industry be doing to make customers feel better about spending tens of thousands of... View Details
Keywords: by Sean Silverthorne; Auto
  • 25 Sep 2018
  • First Look

New Research and Ideas, September 25, 2018

from Medical Device Recalls By: Ball, George P., Jeffrey T. Macher, and Ariel Dora Stern Abstract—When innovations are successfully commercialized into new products, they can create value for both consumers and firms. When products... View Details
Keywords: Dina Gerdeman
  • 29 Aug 2018
  • What Do You Think?

What Should Harley-Davidson’s Management Do?

CasPhotography What Can the Harley-Davidson Case Teach Us About Managing in a Politicized Environment? The advice to Harley-Davidson’s management from respondents of this month’s column is to (1) ensure that politics doesn’t deter the Company from its current strategy,... View Details
Keywords: by James Heskett; Auto
  • 30 Sep 2014
  • First Look

First Look: September 30

the puzzle of low adoption, we show that payouts improve trust in the product and that farmers shield payouts from claims by relatives. Download working paper:... View Details
Keywords: Sean Silverthorne