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    Jeffrey J. Bussgang

    General Partner, Flybridge Capital Partners

    Former entrepreneur turned VC, HBS Senior Lecturer, author of three, dad of three, husband of one, civic leader, and fan of all Boston sports.

    Jeffrey J. Bussgang is a Senior... View Details

    • March 2017
    • Case

    Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger

    By: Jan W. Rivkin and Amram Migdal
    This case, set in the 1920s and 1930s, discusses the contributions of Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger to management research and to the Human Relations Movement in management scholarship. The case focuses on their research... View Details
    Keywords: Education; Business Education; Curriculum and Courses; Executive Education; Higher Education; Interdisciplinary Studies; Learning; History; Business History; Human Resources; Employees; Employee Relationship Management; Management; Management Analysis, Tools, and Techniques; Organizations; Practice; Relationships; Groups and Teams; Labor and Management Relations; Rank and Position; Research; Social Psychology; Attitudes; Behavior; Emotions; Motivation and Incentives; Power and Influence; Social and Collaborative Networks; Status and Position; Trust; Society; Social Issues; Theory; Education Industry; United States; Massachusetts; Illinois
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    • 01 Dec 2022
    • News

    Built to Last

    development and company values, like doing the right thing, attention to detail, and continuous improvement. “We’re building an organization to last for the long-term, and doing it in a way that allows workers to manage their lives with... View Details
    Keywords: Julia Hanna; family business; leadershp; employee management; Machinery Manufacturing; Manufacturing
    • October 2019
    • Case

    Engaging the Nationwide Workforce

    By: Ethan S. Bernstein, Jessica Gover and Sarah Mehta
    Nationwide is “on your side,” but did employees feel that way? CAO Gale King and CEO Steve Rasmussen, starting in 2008, invested heavily in a human capital strategy centered around “engagement” at the Ohio-based Nationwide Mutual Insurance Company. Set in 2014, this... View Details
    Keywords: Talent and Talent Management; Change; Change Management; Transformation; Insurance; Human Resources; Employees; Employee Relationship Management; Retention; Selection and Staffing; Employment; Human Capital; Leadership; Leadership Development; Organizational Change and Adaptation; Social Psychology; Financial Services Industry; Insurance Industry; United States; Ohio
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    • June 2024
    • Teaching Note

    Beamery: Using Skills and AI to Modernize HR

    By: Boris Groysberg, David Lane, Susan Pinckney and Alexis Lefort
    Teaching Note for HBS Case No. 424-004. Unicorn human relationships startup Beamery evaluates it growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management... View Details
    Keywords: Analysis; Business Growth and Maturation; Business Model; Business Startups; Business Plan; Disruption; Transformation; Talent and Talent Management; Decisions; Diversity; Ethnicity; Gender; Nationality; Race; Residency; Higher Education; Learning; Entrepreneurship; Fairness; Cross-Cultural and Cross-Border Issues; Global Strategy; Growth and Development; AI and Machine Learning; Digital Platforms; Disruptive Innovation; Technological Innovation; Job Offer; Job Search; Knowledge Acquisition; Knowledge Use and Leverage; Product; Mission and Purpose; Strategic Planning; Problems and Challenges; Corporate Strategy; Equality and Inequality; Valuation; Value Creation; Employment Industry; United Kingdom
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    • February 2001 (Revised October 2001)
    • Case

    JetBlue Airways: Starting from Scratch

    JetBlue Airways shows how an entrepreneurial venture is able to use human resource management, specifically a values-centered approach to managing people, as a source of competitive advantage. The major challenge faced by Ann Rhoades is to grow this people-centered... View Details
    Keywords: Leadership; Values and Beliefs; Competitive Advantage; Entrepreneurship; Human Resources; Business Startups; Air Transportation Industry
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      Paul Hamilton

      Paul studies the economic complements needed for firms to realize productivity gains from machine learning and artificial intelligence. These complements include data, human capital & skills, organizational processes, and business models. 
      View Details
      • December 1993 (Revised December 2003)
      • Case

      Manville Corp. Fiber Glass Group (B)

      By: Lynn S. Paine and Sarah Gant
      Describes how Manville's managers responded when their main product, fiberglass, was classified by an international research agency as a possible human carcinogen. View Details
      Keywords: Product Marketing; Business or Company Management; Ethics; Product
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      • 25 Jun 2012
      • News

      To Create Jobs, Break the ICE -- Innovate, Collaborate, Educate

      • 02 Jun 2020
      • News

      COVID-19 (Breaking the Fever)

      • November 2009
      • Teaching Note

      RL Wolfe: Implementing Self-Directed Teams (Brief Case)

      By: David A. Garvin and Elizabeth Collins
      Teaching Note for 4063 View Details
      Keywords: Work Force Management; Employee Empowerment; Motivation; Motivation and Incentives; Employee Relationship Management
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      • 2020
      • Working Paper

      Do Judge-Lawyer Relationships Influence Case Outcomes?

      By: Tianwang Liu and David Hao Zhang
      We examine whether law school alumni relationships between the lawyers and judges affect case outcomes. We show that in the context of medical malpractice lawsuits in Florida, the plaintiff lawyer sharing the same law school as the judge increases the chances of... View Details
      Keywords: Law; Relationships; Judgments; Outcome or Result
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      • 08 May 2019
      • Blog Post

      Top-Notch Talent Begets Top-Notch Talent

      When Jamie Cheney (MBA 2007) and Annie Davis (MBA 2007) studied together at Yale for their undergrad and later at HBS for their graduate degrees, they had no idea that they would end up working together – or that this work would be in the View Details
      • Article

      Recent Advances in the Empirics of Organizational Economics

      By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
      We present a survey of recent contributions in empirical organizational economics, focusing on management practices and decentralization. Productivity dispersion between firms and countries has motivated the improved measurement of firm organization across industries... View Details
      Keywords: Economics; Management Practices and Processes; Performance Productivity; Geographic Location; Motivation and Incentives; Factories, Labs, and Plants; Competition; Human Capital; Markets; Governing Rules, Regulations, and Reforms; Multinational Firms and Management; India; Brazil; United States
      Related
      • 24 Mar 2017
      • HBS Seminar

      Francine Blau, ILR School, Cornell University

      • April 2014
      • Article

      The Cost of High-Powered Incentives: Employee Gaming in Enterprise Software Sales

      By: Ian Larkin
      This paper investigates the pricing distortions that arise from the use of a common non-linear incentive scheme at a leading enterprise software vendor. The empirical results demonstrate that salespeople are adept at gaming the timing of deal closure to take advantage... View Details
      Keywords: Incentives; Motivation; Compensation; Gaming; Sales Force Management; Motivation and Incentives; Salesforce Management; Software; Compensation and Benefits; Information Technology Industry
      Related
      • 12 Sep 2014
      • News

      How Being Filmed Changes Employee Behavior

      Keywords: employee management; social psychology; video surveillance
      • 02 Sep 2014
      • News

      A Fair Shake

      Keywords: employee scheduling; employee management; labor issues

        Kristin W. Mugford

        Kristin Mugford is the Melvin Tukman Senior Lecturer of Business Administration in the Finance Unit at the Harvard Business School and the Senior Associate Dean for Culture and Community. She previously served as Faculty Chair for field-based learning and... View Details

        • 20 Nov 2019
        • Video

        Susana Balbo

        Susana Balbo, owner and chief wine maker of Susana Balbo wines, based in Argentia, discusses the important role that business leaders play in economic development, especially when it comes to sustainability.... View Details