High Switching Costs - Publications - Faculty & Research

10 Jul 2000
Research & Ideas

Cable TV: From Community Antennas to Wired Cities

was spurred by high profits. Typical cable systems outside the top 100 markets earned rates of return on net investment (before taxes and interest expense) over 40 percent. 9 Wired Cities: 1970-1975 (10) With industry growth surging... View Details

Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation

08 Jan 2016
Research & Ideas

Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?

Bill Belichick of the New England Patriots is one of the highest-paid coaches in the National Football League; Forbes in 2013 estimated his salary as $7.5 million. His track record helps explain the high compensation: Belichick is the... View Details

Keywords: by Boris Groysberg & Abhijit Naik; Sports

13 Feb 2020
News

Honoring a Legend

broader impact on the world. “It was super flattering to be selected,” says Nussey, whose companies have created thousands of jobs and billions of dollars in value over his career. He cofounded a software company in high school and... View Details

Keywords: Margie Kelley

Profile

Marla Malcolm Beck

When most high school seniors were thinking about college applications and prom dates, Marla Malcolm Beck was thinking about business. Smart and athletic, Beck played volleyball and softball and she was accepted to the University of... View Details

Profile

Lara Hodgson

It seemed patently inefficient; the small businesses with a high cost of capital essentially funding the big players with all the cash. While many entrepreneurs might have been sunk by the conundrum,... View Details

10 May 2011
First Look

First Look: May 10

increases in comparability: firms having low amounts of reconciling items between U.K. GAAP and IFRS, and firms having ex ante high quality information environments. Together, the results are consistent with mandatory IFRS adoption... View Details

Keywords: Sean Silverthorne

07 May 2018
Research & Ideas

Why Online Retailers Should Hide Their Best Discounts

discounts, stores are subsidizing high-value customers” “The use of this lever of discounts has been so high in many aspects, it is causing e-commerce companies to become unprofitable,” says Teixeira, the Lumry Family Associate Professor... View Details

Keywords: by Michael Blanding; Retail

18 Oct 2004
Research & Ideas

The Bias of Wall Street Analysts

brokerages are working on repairing the tarnished image of the sell-side analyst profession while at the same time reconfiguring the economics of that function. Up until brokerage commissions were deregulated on May 1, 1975 (known in the industry as 'May Day'), the... View Details

Keywords: by Ann Cullen; Financial Services

10 Aug 2011
Research & Ideas

HBS Faculty Views on Debt Crisis

financial crisis, but they may be hard to get rid of. The Washington political system struggles to deal with this gigantic fiscal challenge, and—no surprise—large tax increases and large expenditure reductions are not high on politicians'... View Details

Keywords: by Staff

08 Jul 2008
First Look

First Look: July 8, 2008

digitization of information goods have changed the commercial landscape: Virtual shelf space is infinite, consumers can search through innumerable options, and the marginal cost of reproducing and distributing products is low. What does... View Details

Keywords: Martha Lagace

01 Mar 2013
News

Opening the Door

1981. The School's Nancy R. McPherson Professor of Business Administration, Herzlinger is the author of seven best-selling books, including her landmark volume Market-Driven Health Care (1997), which analyzed the revolutionary impact of consumer awareness, View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management

06 Dec 2021
News

What's the Word?

relatively high costs for labor and energy as well as the investment and time required to build factories in a country that has much more stringent environmental standards. “COVID-19 has changed only a few... View Details

Keywords: Julia Hanna; illustrations by Martha Rich; Manufacturing; Finance; News, Library, Internet, and Other Services; Information

27 Mar 2012
First Look

First Look: March 27

headquarters to local plant managers in almost 4,000 firms in the United States, Europe, and Asia. We find that firms headquartered in high trust regions are more likely to decentralize, with trust accounting for about half of the... View Details

Keywords: Carmen Nobel

17 Jun 2014
First Look

First Look: June 17

feedback influence order quantities. We find that the portion of mismatch cost due to adjustment behavior exceeds the portion of mismatch cost due to level behavior in three out of four conditions.... View Details

Keywords: Sean Silverthorne

30 Dec 2013
Research & Ideas

Most Popular Articles of 2013

job performance, failing to consider the job's difficulty? Why do university admissions officers focus on high GPAs, discounting influence of easy grading standards? Francesca Gino and colleagues investigate the phenomenon of the... View Details

Keywords: by Staff

01 Jun 2012
News

Bringing ‘Global’ Back Home

Explains Fields, “Especially since the recession, to be more competitive, we’ve looked beyond things like labor costs when deciding where to locate new business.” He believes that the United States can often claim competitive advantage in... View Details

Keywords: Garry Emmons; Transportation Equipment Manufacturing; Manufacturing

09 May 2018
Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

places have improved a lot since their last inspection, they just move on without letting that affect their next inspection.” Changes could improve public safety The public health stakes are high for these types of errors in food safety... View Details

Keywords: by Carmen Nobel; Food & Beverage; Service

14 Oct 2009
First Look

First Look: October 14

fiscal and risk premium data for Brazil states between 1891 and 1930 to show that Brazilian states with natural endowments that were allowed to export commodities high in demand (e.g., rubber and coffee) ended up having higher revenues... View Details